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Refund for April 25th Scottsdale

landavazo2@gmail.com · landed in arizona@forknfilm.com

3 messages
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  • landavazo2@gmail.comto "arizona@forknfilm.com" <arizona@forknfilm.com>Inbound
    4/21/2026, 6:31:05 PM

    Refund for April 25th Scottsdale



    Hi, 


    I had purchased 3 tickets for the ratatouille on Saturday April 25th in Scottsdale. Apparently it has been postponed, and the next showings for reschedule are far too much in advance. I would prefer a refund, since I cannot commit to that far out. My order # 3045-Z7X0-6Q4 and Order date was Mar 22 2026. Please let me know if you need further information, or how long it will take to process. 

    Thank you, 

    Brittney Landavazo 
    480-809-7284
  • arizona@forknfilm.comto Brittney Landavazo <landavazo2@gmail.com>Reply (operator)
    4/29/2026, 11:06:11 PM

    Re: Refund for April 25th Scottsdale

    Hello Brittney,

    Thanks for reaching out. We are truly sorry for the cancellation of Ratatouille. Please know the decision was not made lightly, and we understand that you are unable to reschedule at this time.

    I have flagged your order for a full refund of $307.47. Refunds are processed in the order that they are requested. As soon as yours is processed, we will reach out with an update and a copy of your receipt. 

    If there is anything we can help you with in the meantime, please let us know!

    Warm regards,
    Sierra

    On Tue, Apr 21, 2026 at 11:31 AM Brittney Landavazo <landavazo2@gmail.com> wrote:


    Hi, 


    I had purchased 3 tickets for the ratatouille on Saturday April 25th in Scottsdale. Apparently it has been postponed, and the next showings for reschedule are far too much in advance. I would prefer a refund, since I cannot commit to that far out. My order # 3045-Z7X0-6Q4 and Order date was Mar 22 2026. Please let me know if you need further information, or how long it will take to process. 

    Thank you, 

    Brittney Landavazo 
    480-809-7284
    DeliveredOpenedClicked
  • landavazo2@gmail.comto Fork Film <arizona@forknfilm.com>Inbound
    7/3/2026, 2:17:46 AM

    Re: Refund for April 25th Scottsdale



    Hi, 

    It is now July and was wondering when my refund for this event is going to be processed? I know you said in the order it was received but it’s been months. Please let me know when it will be processed. Thank you. 

    Brittney Landavazo 
    4808097284

    On Wed, Apr 29, 2026 at 16:06 Fork Film <arizona@forknfilm.com> wrote:
    Hello Brittney,

    Thanks for reaching out. We are truly sorry for the cancellation of Ratatouille. Please know the decision was not made lightly, and we understand that you are unable to reschedule at this time.

    I have flagged your order for a full refund of $307.47. Refunds are processed in the order that they are requested. As soon as yours is processed, we will reach out with an update and a copy of your receipt. 

    If there is anything we can help you with in the meantime, please let us know!

    Warm regards,
    Sierra

    On Tue, Apr 21, 2026 at 11:31 AM Brittney Landavazo <landavazo2@gmail.com> wrote:


    Hi, 


    I had purchased 3 tickets for the ratatouille on Saturday April 25th in Scottsdale. Apparently it has been postponed, and the next showings for reschedule are far too much in advance. I would prefer a refund, since I cannot commit to that far out. My order # 3045-Z7X0-6Q4 and Order date was Mar 22 2026. Please let me know if you need further information, or how long it will take to process. 

    Thank you, 

    Brittney Landavazo 
    480-809-7284

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