Re: Please reply: Important Update About Your Reservation

Hi Dee,

Thank you for getting back to us! I am so sorry for the last-minute change in plans - I know how disappointing it can be when things don't work out as expected. I completely understand your request for a refund.

I will get started on processing your refund right away. You should receive a confirmation email shortly once it has been completed on our end.

Thank you for your patience, and we hope we’ll have the chance to welcome you to a future show instead!

Warm regards,
Sam
Customer Support

On Tue, Apr 21, 2026 at 6:14 AM Dee <acalmingaura@gmail.com> wrote:

Hi,

I'd like a full refund for the movie cancelled by Fork n' Film.

Thanks,

Dee

On Mon, Apr 20, 2026, 13:18 Fork n' Film NYC <newyork@forknfilm.com> wrote:

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Dear Fork n' Film Guests,   We are truly sorry to share that the Fork n' Film shows scheduled for April 24 - April 26 have been canceled due to unforeseen circumstances. We understand how much you were looking forward to the experience, and we sincerely apologize. You are welcome to: Reschedule your tickets for a future show Receive a full refund Credit for your tickets that can be used to rebook at no additional cost for any future event   Please let us know how you would like to proceed, and we will take care of everything for you as quickly as possible.   We truly appreciate your understanding and the opportunity to make this right. We hope to have the chance to host you soon and provide the experience you were originally looking forward to.   Warm regards, The Fork n' Film Team Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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Hi Dee,

Thank you for your follow-up, and please accept my sincere apologies for the delay in our response.

I want to assure you that we are working diligently on your request. As we are a very small team manually processing each refund, the transition is taking a bit longer than expected. We are moving as quickly as possible to ensure everything is handled correctly.

We truly appreciate your patience and understanding. I will be sure to follow up with you directly as soon as the process is complete.

Warm regards,

Sam

Customer Support

On Thu, May 7, 2026 at 7:47 AM Dee <acalmingaura@gmail.com> wrote:

Hi,

I didn't receive a response to my last email about the status of the refund and the email confirmation of the refund process.

Thanks,

Dee

On Fri, May 1, 2026, 08:00 Dee <acalmingaura@gmail.com> wrote:

Hi,

I've yet to get a confirmation email of the refund or see any refund on the original payment method. Please confirm when I can expect the full refund as it's been a week now without any changes.

Thanks,

Dee

On Thu, Apr 23, 2026, 15:50 Fork Film <newyork@forknfilm.com> wrote:

Hi Dee,

Thank you for getting back to us! I am so sorry for the last-minute change in plans - I know how disappointing it can be when things don't work out as expected. I completely understand your request for a refund.

I will get started on processing your refund right away. You should receive a confirmation email shortly once it has been completed on our end.

Thank you for your patience, and we hope we’ll have the chance to welcome you to a future show instead!

Warm regards,
Sam
Customer Support

On Tue, Apr 21, 2026 at 6:14 AM Dee <acalmingaura@gmail.com> wrote:

Hi,

I'd like a full refund for the movie cancelled by Fork n' Film.

Thanks,

Dee

On Mon, Apr 20, 2026, 13:18 Fork n' Film NYC <newyork@forknfilm.com> wrote:

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Dear Fork n' Film Guests,   We are truly sorry to share that the Fork n' Film shows scheduled for April 24 - April 26 have been canceled due to unforeseen circumstances. We understand how much you were looking forward to the experience, and we sincerely apologize. You are welcome to: Reschedule your tickets for a future show Receive a full refund Credit for your tickets that can be used to rebook at no additional cost for any future event   Please let us know how you would like to proceed, and we will take care of everything for you as quickly as possible.   We truly appreciate your understanding and the opportunity to make this right. We hope to have the chance to host you soon and provide the experience you were originally looking forward to.   Warm regards, The Fork n' Film Team Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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