Re: Important Information Regarding your Reservation!



Event Postponed

Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

On Tue, Apr 7, 2026 at 2:59 PM Breana Harrison <anaharrison21@gmail.com> wrote:

Hello! We still have not received the address for this event. Just wondering when the location will be confirmed so that we can plan transportation accordingly. 

Thank you 

On Apr 4, 2026, at 6:30 PM, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:



Address:
To be determined, location will be sent 1 week prior.

Parking:
Paid parking is available onsite. Ride-sharing is also a great option!

Check-in:
Doors open 30 minutes before the time stated on your ticket. The movie begins promptly 30 minutes after doors open. For example, if your ticket says 6:30pm, please arrive no later than 6:00pm. Late arrivals after the movie starts will be turned away, and tickets are non-refundable. The ticket purchaser must be present with ID.

Seating:
Seating is pre-assigned at purchase and cannot be changed. If attending with others, please ensure tickets were booked together.

Dietary Restrictions:
Requests must be submitted at least 72 hours in advance to info@forknfilm.com

Special Accommodations:
Need a high chair or wheelchair access? Let us know in advance so we can assist.
We can’t wait to host you for an unforgettable experience!

Questions? Reach out at info@forknfilm.com. | 4/11/26 @ 6:30pm The Princess and the Frog: San Francisco | April 11, 2026, 6:30 – 8:30 PM | Location will be sent 1 week prior to event | Add to my Google Calendar | | ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Important Information Regarding your Reservation!  Address: To be determined, location will be sent 1 week prior. Parking: Paid parking is available onsite. Ride-sharing is also a great option! Check-in: Doors open 30 minutes before the time stated on your ticket. The movie begins promptly 30 minutes after doors open. For example, if your ticket says 6:30pm, please arrive no later than 6:00pm. Late arrivals after the movie starts will be turned away, and tickets are non-refundable. The ticket purchaser must be present with ID. Seating: Seating is pre-assigned at purchase and cannot be changed. If attending with others, please ensure tickets were booked together. Dietary Restrictions: Requests must be submitted at least 72 hours in advance to info@forknfilm.com Special Accommodations: Need a high chair or wheelchair access? Let us know in advance so we can assist. We can’t wait to host you for an unforgettable experience! Questions? Reach out at info@forknfilm.com.  4/11/26 @ 6:30pm The Princess and the Frog: San Francisco  April 11, 2026, 6:30 – 8:30 PM  Location will be sent 1 week prior to event  Learn more about this event Add to my Google Calendar

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Hi Breana,

Thank you so much for reaching out again. I’m so sorry for the frustration of having this event cancelled twice - I know how much of a letdown that is, and I truly appreciate you sticking with us through the process.

I wanted to let you know that I’ve just responded to your original email to ensure we have all the details linked in one place. I am looking into this right now and am working to get everything finalized for you.

As soon as the billing department has finished the transaction, I will follow up with you personally to send over your refund receipt.

Thank you again for your incredible patience!

Warm regards,

Sam

Customer Support

On Mon, Apr 27, 2026 at 4:43 PM Breana Harrison <anaharrison21@gmail.com> wrote:

Hello. Following up on my refund request for this 2X cancelled event. Breana and Marquita Harrison 

On Apr 9, 2026, at 3:44 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Event Postponed

Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

On Tue, Apr 7, 2026 at 2:59 PM Breana Harrison <anaharrison21@gmail.com> wrote:

Hello! We still have not received the address for this event. Just wondering when the location will be confirmed so that we can plan transportation accordingly. 

Thank you 

On Apr 4, 2026, at 6:30 PM, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:



Address:
To be determined, location will be sent 1 week prior.

Parking:
Paid parking is available onsite. Ride-sharing is also a great option!

Check-in:
Doors open 30 minutes before the time stated on your ticket. The movie begins promptly 30 minutes after doors open. For example, if your ticket says 6:30pm, please arrive no later than 6:00pm. Late arrivals after the movie starts will be turned away, and tickets are non-refundable. The ticket purchaser must be present with ID.

Seating:
Seating is pre-assigned at purchase and cannot be changed. If attending with others, please ensure tickets were booked together.

Dietary Restrictions:
Requests must be submitted at least 72 hours in advance to info@forknfilm.com

Special Accommodations:
Need a high chair or wheelchair access? Let us know in advance so we can assist.
We can’t wait to host you for an unforgettable experience!

Questions? Reach out at info@forknfilm.com. | 4/11/26 @ 6:30pm The Princess and the Frog: San Francisco | April 11, 2026, 6:30 – 8:30 PM | Location will be sent 1 week prior to event | Add to my Google Calendar | | ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Information Regarding your Reservation!  Address: To be determined, location will be sent 1 week prior. Parking: Paid parking is available onsite. Ride-sharing is also a great option! Check-in: Doors open 30 minutes before the time stated on your ticket. The movie begins promptly 30 minutes after doors open. For example, if your ticket says 6:30pm, please arrive no later than 6:00pm. Late arrivals after the movie starts will be turned away, and tickets are non-refundable. The ticket purchaser must be present with ID. Seating: Seating is pre-assigned at purchase and cannot be changed. If attending with others, please ensure tickets were booked together. Dietary Restrictions: Requests must be submitted at least 72 hours in advance to info@forknfilm.com Special Accommodations: Need a high chair or wheelchair access? Let us know in advance so we can assist. We can’t wait to host you for an unforgettable experience! Questions? Reach out at info@forknfilm.com.  4/11/26 @ 6:30pm The Princess and the Frog: San Francisco  April 11, 2026, 6:30 – 8:30 PM  Location will be sent 1 week prior to event  Learn more about this event Add to my Google Calendar

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