Refund Requested for The Little Mermaid - April 3rd San Francisco

Hi Carole,

Thank you so much for following up on this. I sincerely apologize that you haven't seen the confirmation yet.

I am checking in with our billing department right now to get a concrete update on the status of that refund for The Little Mermaid tickets.

I will circle back as soon as I hear from them.

Warm regards,
Sam

Customer Support

On Thu, Apr 30, 2026 at 3:18 PM Carole Micozzi <ravmic09@gmail.com> wrote:

Hi Alex - I'm just reaching out to confirm if the refund was ever processed. I'm not seeing it on my end.

Many Thanks - Carole

On Fri, Mar 27, 2026 at 10:48 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Carole,

Thank you for reaching out and for being a Gold Fork member. I completely understand wanting the refund for The Little Mermaid given your existing credit for Coco.

I am processing the full refund request. I will send a confirmation email as soon as the transaction is initiated. It may take longer than usual, we are managing high volume. 

Warm regards,
Alex

On Thu, Mar 26, 2026 at 1:44 PM Carole Micozzi <ravmic09@gmail.com> wrote:

Hello - we are currently holding 2 tickets for the subject showing. We already have 2 tickets to Coco in May which we purchased but needed to reschedule due to conflicting work travel and you've graciously provided a coupon code for those 2 tickets already. Instead of holding 4 tickets for rescheduling would prefer a refund for The Little Mermaid.

We are Gold Fork members and rest assured we will be scheduling future shows but it's too early for us to commit to Summer/Fall dates just now.

Thank you!

Regards - Carole