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Hi my name is Mikayla, my friends and I purchased tickets to The Little Mermaid on April 3 at 6:30. We realized recently our tickets were purchased for the LA location and we all live in NY. I did happen to see yesterday that there was 3 tickets available still for the Saturday April 4 showing at 1:30 if we are able to transfer our tickets to that showing? I apologize for the late notice I do have all of the ticket information if necessary. Thank you!!

Hi Mikayla!

Thanks so much for reaching out. We’d love to help you and your friends get settled into the right theater so you can enjoy The Little Mermaid without needing a cross-country flight.

I did a quick search on my end, but I’m not seeing a reservation popping up under the email address you’re using to chat with us.

Could you please provide the email address/name associated with your original reservation?

Once I have that, I can pull up your booking and check the current availability for that Saturday afternoon showing in New York to see if we can get those transferred for you!

Warm regards,

Sam

Customer Support

On Wed, Mar 25, 2026 at 3:15 PM Mikayla Douglas <mikayladouglas99@yahoo.com> wrote:

Hi my name is Mikayla, my friends and I purchased tickets to The Little Mermaid on April 3 at 6:30. We realized recently our tickets were purchased for the LA location and we all live in NY. I did happen to see yesterday that there was 3 tickets available still for the Saturday April 4 showing at 1:30 if we are able to transfer our tickets to that showing? I apologize for the late notice I do have all of the ticket information if necessary.

Thank you!!

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