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Little Mermaid April 4th

Mia Porter* · miaaportr@gmail.com · landed in arizona@forknfilm.com

8 messages
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Assigned:

Attached order

2ZZT-WDLH-K2G·$0.00·fulfilledWix (refund manually in Wix)·Lilo & Stitch· Scottsdale· 2026-05-22
  • miaaportr@gmail.comto "Fork n' Film Tempe" <tempe@forknfilm.com>Inbound
    3/25/2026, 5:12:00 PM

    Little Mermaid April 4th

    Please provide me with a refund for this postponed event. 

    Also please advise how long refunds take. 2ZT6-NSNP-LZK

    thank you
    Mia Porter
  • tempe@forknfilm.comto Mia <miaaportr@gmail.com>Reply (operator)
    3/26/2026, 7:06:47 PM

    Re: Little Mermaid April 4th

    Hello Mia,

    Thank you for your response. We are very sorry for the change and will process a refund. Please note that processing your refund remains a priority. However, I am not able to give you an exact date. Once processed, we will send you a copy of your refund receipt. If you have any other questions, please let us know, we're happy to help.

    Have a great day.

    Warm Regards,
    Esperanza

    On Wed, Mar 25, 2026 at 10:12 AM Mia <miaaportr@gmail.com> wrote:
    Please provide me with a refund for this postponed event. 

    Also please advise how long refunds take. 2ZT6-NSNP-LZK

    thank you
    Mia Porter
    DeliveredOpenedClicked
  • miaaportr@gmail.comto Fork Film <tempe@forknfilm.com>Inbound
    3/26/2026, 9:00:32 PM

    Re: Little Mermaid April 4th

    Hello,

    I am also waiting for a refund for my previous  showing that was cancelled earlier this month. Please provide me the status of that refund.

    Thank you.

    On Thu, Mar 26, 2026 at 12:07 PM Fork Film <tempe@forknfilm.com> wrote:
    Hello Mia,

    Thank you for your response. We are very sorry for the change and will process a refund. Please note that processing your refund remains a priority. However, I am not able to give you an exact date. Once processed, we will send you a copy of your refund receipt. If you have any other questions, please let us know, we're happy to help.

    Have a great day.

    Warm Regards,
    Esperanza

    On Wed, Mar 25, 2026 at 10:12 AM Mia <miaaportr@gmail.com> wrote:
    Please provide me with a refund for this postponed event. 

    Also please advise how long refunds take. 2ZT6-NSNP-LZK

    thank you
    Mia Porter
  • tempe@forknfilm.comto Mia <miaaportr@gmail.com>Reply (operator)
    3/27/2026, 4:20:54 PM

    Re: Little Mermaid April 4th

    Dear Mia,


    We wanted to update you on your refund. Refunds are being processed in the order they were received, but the process is taking longer than expected. Our billing department is currently monitoring both of your flagged refunds. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.


    While I can’t give you an exact date just yet, please know it’s a top priority for us. We are working diligently to work through this as fast as possible. Once your refund is processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help!


    Warmly,

    The Fork n' Film Team



    On Thu, Mar 26, 2026 at 2:00 PM Mia <miaaportr@gmail.com> wrote:
    Hello,

    I am also waiting for a refund for my previous  showing that was cancelled earlier this month. Please provide me the status of that refund.

    Thank you.

    On Thu, Mar 26, 2026 at 12:07 PM Fork Film <tempe@forknfilm.com> wrote:
    Hello Mia,

    Thank you for your response. We are very sorry for the change and will process a refund. Please note that processing your refund remains a priority. However, I am not able to give you an exact date. Once processed, we will send you a copy of your refund receipt. If you have any other questions, please let us know, we're happy to help.

    Have a great day.

    Warm Regards,
    Esperanza

    On Wed, Mar 25, 2026 at 10:12 AM Mia <miaaportr@gmail.com> wrote:
    Please provide me with a refund for this postponed event. 

    Also please advise how long refunds take. 2ZT6-NSNP-LZK

    thank you
    Mia Porter
    DeliveredOpenedClicked
  • miaaportr@gmail.comto Fork Film <tempe@forknfilm.com>Inbound
    4/15/2026, 3:18:49 PM

    Re: Little Mermaid April 4th

    Hello,

    Can you please provide me an update on my refunds?

    thank you

    On Fri, Mar 27, 2026 at 9:21 AM Fork Film <tempe@forknfilm.com> wrote:

    Dear Mia,


    We wanted to update you on your refund. Refunds are being processed in the order they were received, but the process is taking longer than expected. Our billing department is currently monitoring both of your flagged refunds. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.


    While I can’t give you an exact date just yet, please know it’s a top priority for us. We are working diligently to work through this as fast as possible. Once your refund is processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help!


    Warmly,

    The Fork n' Film Team



    On Thu, Mar 26, 2026 at 2:00 PM Mia <miaaportr@gmail.com> wrote:
    Hello,

    I am also waiting for a refund for my previous  showing that was cancelled earlier this month. Please provide me the status of that refund.

    Thank you.

    On Thu, Mar 26, 2026 at 12:07 PM Fork Film <tempe@forknfilm.com> wrote:
    Hello Mia,

    Thank you for your response. We are very sorry for the change and will process a refund. Please note that processing your refund remains a priority. However, I am not able to give you an exact date. Once processed, we will send you a copy of your refund receipt. If you have any other questions, please let us know, we're happy to help.

    Have a great day.

    Warm Regards,
    Esperanza

    On Wed, Mar 25, 2026 at 10:12 AM Mia <miaaportr@gmail.com> wrote:
    Please provide me with a refund for this postponed event. 

    Also please advise how long refunds take. 2ZT6-NSNP-LZK

    thank you
    Mia Porter
  • miaaportr@gmail.comto Fork Film <tempe@forknfilm.com>Inbound
    4/20/2026, 5:40:22 PM

    Re: Little Mermaid April 4th

    Hello,

    I need a timeframe of my refunds. This is getting ridiculous. You are holding my money hostage. 

    On Fri, Mar 27, 2026 at 9:21 AM Fork Film <tempe@forknfilm.com> wrote:

    Dear Mia,


    We wanted to update you on your refund. Refunds are being processed in the order they were received, but the process is taking longer than expected. Our billing department is currently monitoring both of your flagged refunds. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.


    While I can’t give you an exact date just yet, please know it’s a top priority for us. We are working diligently to work through this as fast as possible. Once your refund is processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help!


    Warmly,

    The Fork n' Film Team



    On Thu, Mar 26, 2026 at 2:00 PM Mia <miaaportr@gmail.com> wrote:
    Hello,

    I am also waiting for a refund for my previous  showing that was cancelled earlier this month. Please provide me the status of that refund.

    Thank you.

    On Thu, Mar 26, 2026 at 12:07 PM Fork Film <tempe@forknfilm.com> wrote:
    Hello Mia,

    Thank you for your response. We are very sorry for the change and will process a refund. Please note that processing your refund remains a priority. However, I am not able to give you an exact date. Once processed, we will send you a copy of your refund receipt. If you have any other questions, please let us know, we're happy to help.

    Have a great day.

    Warm Regards,
    Esperanza

    On Wed, Mar 25, 2026 at 10:12 AM Mia <miaaportr@gmail.com> wrote:
    Please provide me with a refund for this postponed event. 

    Also please advise how long refunds take. 2ZT6-NSNP-LZK

    thank you
    Mia Porter
  • arizona@forknfilm.comto Mia <miaaportr@gmail.com>Reply (operator)
    4/23/2026, 6:18:54 PM

    Re: Little Mermaid April 4th

    Hi Mia,

    Thank you for your message, and we’re truly sorry for the delay and the frustration this has caused. We completely understand how this feels, and we’re very sorry that you’ve been left waiting this long.

    Your refund remains a priority for our team. At this time, we still do not have a specific timeframe to provide, but please know they are actively being worked on and have not been overlooked.

    We sincerely apologize for the inconvenience and for the lack of a clearer timeline. As soon as your refunds are completed, you will receive a confirmation along with your refund receipts right away.

    We truly appreciate your patience and are committed to getting this resolved for you as quickly as possible.

    Warm regards,
    Esperanza

    On Mon, Apr 20, 2026 at 10:40 AM Mia <miaaportr@gmail.com> wrote:
    Hello,

    I need a timeframe of my refunds. This is getting ridiculous. You are holding my money hostage. 

    On Fri, Mar 27, 2026 at 9:21 AM Fork Film <tempe@forknfilm.com> wrote:

    Dear Mia,


    We wanted to update you on your refund. Refunds are being processed in the order they were received, but the process is taking longer than expected. Our billing department is currently monitoring both of your flagged refunds. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.


    While I can’t give you an exact date just yet, please know it’s a top priority for us. We are working diligently to work through this as fast as possible. Once your refund is processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help!


    Warmly,

    The Fork n' Film Team



    On Thu, Mar 26, 2026 at 2:00 PM Mia <miaaportr@gmail.com> wrote:
    Hello,

    I am also waiting for a refund for my previous  showing that was cancelled earlier this month. Please provide me the status of that refund.

    Thank you.

    On Thu, Mar 26, 2026 at 12:07 PM Fork Film <tempe@forknfilm.com> wrote:
    Hello Mia,

    Thank you for your response. We are very sorry for the change and will process a refund. Please note that processing your refund remains a priority. However, I am not able to give you an exact date. Once processed, we will send you a copy of your refund receipt. If you have any other questions, please let us know, we're happy to help.

    Have a great day.

    Warm Regards,
    Esperanza

    On Wed, Mar 25, 2026 at 10:12 AM Mia <miaaportr@gmail.com> wrote:
    Please provide me with a refund for this postponed event. 

    Also please advise how long refunds take. 2ZT6-NSNP-LZK

    thank you
    Mia Porter
    DeliveredOpenedClicked
  • miaaportr@gmail.comto Fork Film <arizona@forknfilm.com>Inbound
    4/23/2026, 7:07:22 PM

    Re: Little Mermaid April 4th

    I need a timeframe or I will have to contact my bank and the better business bureau.


    On Thu, Apr 23, 2026 at 11:19 AM Fork Film <arizona@forknfilm.com> wrote:
    Hi Mia,

    Thank you for your message, and we’re truly sorry for the delay and the frustration this has caused. We completely understand how this feels, and we’re very sorry that you’ve been left waiting this long.

    Your refund remains a priority for our team. At this time, we still do not have a specific timeframe to provide, but please know they are actively being worked on and have not been overlooked.

    We sincerely apologize for the inconvenience and for the lack of a clearer timeline. As soon as your refunds are completed, you will receive a confirmation along with your refund receipts right away.

    We truly appreciate your patience and are committed to getting this resolved for you as quickly as possible.

    Warm regards,
    Esperanza

    On Mon, Apr 20, 2026 at 10:40 AM Mia <miaaportr@gmail.com> wrote:
    Hello,

    I need a timeframe of my refunds. This is getting ridiculous. You are holding my money hostage. 

    On Fri, Mar 27, 2026 at 9:21 AM Fork Film <tempe@forknfilm.com> wrote:

    Dear Mia,


    We wanted to update you on your refund. Refunds are being processed in the order they were received, but the process is taking longer than expected. Our billing department is currently monitoring both of your flagged refunds. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.


    While I can’t give you an exact date just yet, please know it’s a top priority for us. We are working diligently to work through this as fast as possible. Once your refund is processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help!


    Warmly,

    The Fork n' Film Team



    On Thu, Mar 26, 2026 at 2:00 PM Mia <miaaportr@gmail.com> wrote:
    Hello,

    I am also waiting for a refund for my previous  showing that was cancelled earlier this month. Please provide me the status of that refund.

    Thank you.

    On Thu, Mar 26, 2026 at 12:07 PM Fork Film <tempe@forknfilm.com> wrote:
    Hello Mia,

    Thank you for your response. We are very sorry for the change and will process a refund. Please note that processing your refund remains a priority. However, I am not able to give you an exact date. Once processed, we will send you a copy of your refund receipt. If you have any other questions, please let us know, we're happy to help.

    Have a great day.

    Warm Regards,
    Esperanza

    On Wed, Mar 25, 2026 at 10:12 AM Mia <miaaportr@gmail.com> wrote:
    Please provide me with a refund for this postponed event. 

    Also please advise how long refunds take. 2ZT6-NSNP-LZK

    thank you
    Mia Porter

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