Admin Panel

View Storefront →
← All messages

We would like a refund

mvance@advancerealtynm.com · landed in arizona@forknfilm.com

6 messages
State:
Assigned:
  • mvance@advancerealtynm.comto "tempe@forknfilm.com" <tempe@forknfilm.com>Inbound
    3/25/2026, 3:59:51 PM

    We would like a refund

    We were so excited and had family coming in for Easter weekend just to do this!!!

    Please refund 

    *Marlene Vance (2 tickets)
    *Alysha Barreras (1)
    *Miguel Barreras (3)

    Total 6 tickets reimbursed to the original card charged. 

    We are very very disappointed!

    505-203-1097 
  • tempe@forknfilm.comto Marlene Vance <mvance@advancerealtynm.com>Reply (operator)
    3/26/2026, 12:57:47 AM

    Re: We would like a refund

    Hello Marlene,

    Thank you for reaching out. We are truly sorry for the postponement of this event. We completely understand how disappointing this is, especially since you had family coming to visit for this event. Please know that this decision was not made lightly.

    At this time, we are more than happy to accommodate your refund request. I have flagged the following orders for full refunds:
    • Miguel Barreras - $307.47
    • Marlene Vance - $204.98
    • Alysha Barreras - $102.49
    Once your refunds are processed, we will reach back out with a copy of the refund receipts. If there is anything else we can help you with in the meantime, please let us know. 

    Warm regards,
    Sierra

    On Wed, Mar 25, 2026 at 8:59 AM Marlene Vance <mvance@advancerealtynm.com> wrote:
    We were so excited and had family coming in for Easter weekend just to do this!!!

    Please refund 

    *Marlene Vance (2 tickets)
    *Alysha Barreras (1)
    *Miguel Barreras (3)

    Total 6 tickets reimbursed to the original card charged. 

    We are very very disappointed!

    505-203-1097 
    DeliveredOpenedClicked
  • mvance@advancerealtynm.comto Fork Film <tempe@forknfilm.com>Inbound
    4/11/2026, 7:24:34 PM

    Re: We would like a refund

    Hi, it's been a few weeks just following up. Thanks

    From: Fork Film <tempe@forknfilm.com>
    Sent: Wednesday, March 25, 2026 6:58:04 PM
    To: Marlene Vance <mvance@advancerealtynm.com>
    Subject: Re: We would like a refund

    Hello Marlene,

    Thank you for reaching out. We are truly sorry for the postponement of this event. We completely understand how disappointing this is, especially since you had family coming to visit for this event. Please know that this decision was not made lightly.

    At this time, we are more than happy to accommodate your refund request. I have flagged the following orders for full refunds:
    • Miguel Barreras - $307.47
    • Marlene Vance - $204.98
    • Alysha Barreras - $102.49
    Once your refunds are processed, we will reach back out with a copy of the refund receipts. If there is anything else we can help you with in the meantime, please let us know. 

    Warm regards,
    Sierra

    On Wed, Mar 25, 2026 at 8:59 AM Marlene Vance <mvance@advancerealtynm.com> wrote:
    We were so excited and had family coming in for Easter weekend just to do this!!!

    Please refund 

    *Marlene Vance (2 tickets)
    *Alysha Barreras (1)
    *Miguel Barreras (3)

    Total 6 tickets reimbursed to the original card charged. 

    We are very very disappointed!

    505-203-1097 

  • arizona@forknfilm.comto Marlene Vance <mvance@advancerealtynm.com>Reply (operator)
    4/16/2026, 11:45:08 PM

    Re: We would like a refund

    Hello Marlene,

    Thanks for checking in. Refunds are being processed in the order that the request was received. We are currently experiencing a high volume of requests, which is causing some delays. We understand how frustrating it is to wait, and we truly apologize for the inconvenience. 

    As soon as your refund is processed, we will reach out to let you know. If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Sat, Apr 11, 2026 at 12:24 PM Marlene Vance <mvance@advancerealtynm.com> wrote:
    Hi, it's been a few weeks just following up. Thanks

    From: Fork Film <tempe@forknfilm.com>
    Sent: Wednesday, March 25, 2026 6:58:04 PM
    To: Marlene Vance <mvance@advancerealtynm.com>
    Subject: Re: We would like a refund

    Hello Marlene,

    Thank you for reaching out. We are truly sorry for the postponement of this event. We completely understand how disappointing this is, especially since you had family coming to visit for this event. Please know that this decision was not made lightly.

    At this time, we are more than happy to accommodate your refund request. I have flagged the following orders for full refunds:
    • Miguel Barreras - $307.47
    • Marlene Vance - $204.98
    • Alysha Barreras - $102.49
    Once your refunds are processed, we will reach back out with a copy of the refund receipts. If there is anything else we can help you with in the meantime, please let us know. 

    Warm regards,
    Sierra

    On Wed, Mar 25, 2026 at 8:59 AM Marlene Vance <mvance@advancerealtynm.com> wrote:
    We were so excited and had family coming in for Easter weekend just to do this!!!

    Please refund 

    *Marlene Vance (2 tickets)
    *Alysha Barreras (1)
    *Miguel Barreras (3)

    Total 6 tickets reimbursed to the original card charged. 

    We are very very disappointed!

    505-203-1097 

    DeliveredOpenedClicked
  • mvance@advancerealtynm.comto Fork Film <tempe@forknfilm.com>Inbound
    5/21/2026, 2:57:04 PM

    Re: We would like a refund

    Following up on these refunds. Please let me know if they have been issued. I do not have documentation of it being done yet. Thank you 

    From: Fork Film <tempe@forknfilm.com>
    Sent: Wednesday, March 25, 2026 5:58:04 PM
    To: Marlene Vance <mvance@advancerealtynm.com>
    Subject: Re: We would like a refund

    Hello Marlene,

    Thank you for reaching out. We are truly sorry for the postponement of this event. We completely understand how disappointing this is, especially since you had family coming to visit for this event. Please know that this decision was not made lightly.

    At this time, we are more than happy to accommodate your refund request. I have flagged the following orders for full refunds:
    • Miguel Barreras - $307.47
    • Marlene Vance - $204.98
    • Alysha Barreras - $102.49
    Once your refunds are processed, we will reach back out with a copy of the refund receipts. If there is anything else we can help you with in the meantime, please let us know. 

    Warm regards,
    Sierra

    On Wed, Mar 25, 2026 at 8:59 AM Marlene Vance <mvance@advancerealtynm.com> wrote:
    We were so excited and had family coming in for Easter weekend just to do this!!!

    Please refund 

    *Marlene Vance (2 tickets)
    *Alysha Barreras (1)
    *Miguel Barreras (3)

    Total 6 tickets reimbursed to the original card charged. 

    We are very very disappointed!

    505-203-1097 

  • mvance@advancerealtynm.comto Fork Film <tempe@forknfilm.com>Inbound
    6/6/2026, 12:03:01 AM

    Re: We would like a refund

    Following up again. Please let me know when these refunds have been applied. It's been a few months now. Thank you 
    Marlene Vance 505-203-1097 

    From: Marlene Vance <mvance@advancerealtynm.com>
    Sent: Thursday, 21 May 2026 10:57:04
    To: Fork Film <tempe@forknfilm.com>
    Subject: Re: We would like a refund
     
    Following up on these refunds. Please let me know if they have been issued. I do not have documentation of it being done yet. Thank you 

    From: Fork Film <tempe@forknfilm.com>
    Sent: Wednesday, March 25, 2026 5:58:04 PM
    To: Marlene Vance <mvance@advancerealtynm.com>
    Subject: Re: We would like a refund

    Hello Marlene,

    Thank you for reaching out. We are truly sorry for the postponement of this event. We completely understand how disappointing this is, especially since you had family coming to visit for this event. Please know that this decision was not made lightly.

    At this time, we are more than happy to accommodate your refund request. I have flagged the following orders for full refunds:
    • Miguel Barreras - $307.47
    • Marlene Vance - $204.98
    • Alysha Barreras - $102.49
    Once your refunds are processed, we will reach back out with a copy of the refund receipts. If there is anything else we can help you with in the meantime, please let us know. 

    Warm regards,
    Sierra

    On Wed, Mar 25, 2026 at 8:59 AM Marlene Vance <mvance@advancerealtynm.com> wrote:
    We were so excited and had family coming in for Easter weekend just to do this!!!

    Please refund 

    *Marlene Vance (2 tickets)
    *Alysha Barreras (1)
    *Miguel Barreras (3)

    Total 6 tickets reimbursed to the original card charged. 

    We are very very disappointed!

    505-203-1097 

Reply

Draft with AI: pick an outcome

Reply sends natively via Gmail (clean threading). AI draft uses thread + order context + FAQs; always editable before send.