Re: 03/27 postponed

Refund please 

Thank you 

Sent from my iPhone

On Apr 14, 2026, at 1:05 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the delay in my response.

To ensure we handle this correctly, please let me know if you would still prefer to proceed with a full refund for your two tickets, or if you would like to finalize the rescheduling.

Once you confirm your preference, I will process the request immediately.

Best regards,

Alex

On Tue, Apr 14, 2026 at 1:00 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Is the return process started? 

Sent from my iPhone

On Apr 11, 2026, at 10:14 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Can I please get my refund instead . I have been emailing you regarding the tickets and yet no response. 

Please confirm refund process

Thank you

Sandra Pimentel 

Sent from my iPhone

On Apr 7, 2026, at 6:41 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Following up on my postpone vip tickets . 

Thank you please 

Sent from my iPhone

On Mar 30, 2026, at 11:28 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

June 19- 06:30 pm I’m sure u will send the new tickets to my email 

Thank you

Sent from my iPhone

On Mar 30, 2026, at 10:29 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Sandra,

I can certainly help you with rescheduling. Here are the available dates for The Princess and the Frog:

- June 19 at 6:30 PM

- June 20 at 1:30 PM or 6:30 PM

Please let me know which of these works best for you, or if you need more dates.

Warm regards,

Alex

On Sat, Mar 28, 2026 at 6:31 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Can you assist me with rescheduling instead of getting my refund ? I’m having trouble with the website I’m interested in the princess and the frog or shrek

Please thank you 

Sent from my iPhone

On Mar 24, 2026, at 10:54 AM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Mon, Mar 23, 2026 at 6:33 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Hi I purchased 2 tickets separately under my name Sandra Pimentel can you please refund me for both tickets please send confirmation of receipt as soon as possible
Was really looking forward to this event it was for my anniversary
Sent from my iPhone

Hi Alex 

Wanted to confirm if the refund process was started if not can you send me the tickets ?

Sent from my iPhone

On Apr 14, 2026, at 2:21 PM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Refund please 

Thank you 

Sent from my iPhone

On Apr 14, 2026, at 1:05 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the delay in my response.

To ensure we handle this correctly, please let me know if you would still prefer to proceed with a full refund for your two tickets, or if you would like to finalize the rescheduling.

Once you confirm your preference, I will process the request immediately.

Best regards,

Alex

On Tue, Apr 14, 2026 at 1:00 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Is the return process started? 

Sent from my iPhone

On Apr 11, 2026, at 10:14 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Can I please get my refund instead . I have been emailing you regarding the tickets and yet no response. 

Please confirm refund process

Thank you

Sandra Pimentel 

Sent from my iPhone

On Apr 7, 2026, at 6:41 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Following up on my postpone vip tickets . 

Thank you please 

Sent from my iPhone

On Mar 30, 2026, at 11:28 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

June 19- 06:30 pm I’m sure u will send the new tickets to my email 

Thank you

Sent from my iPhone

On Mar 30, 2026, at 10:29 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Sandra,

I can certainly help you with rescheduling. Here are the available dates for The Princess and the Frog:

- June 19 at 6:30 PM

- June 20 at 1:30 PM or 6:30 PM

Please let me know which of these works best for you, or if you need more dates.

Warm regards,

Alex

On Sat, Mar 28, 2026 at 6:31 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Can you assist me with rescheduling instead of getting my refund ? I’m having trouble with the website I’m interested in the princess and the frog or shrek

Please thank you 

Sent from my iPhone

On Mar 24, 2026, at 10:54 AM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Mon, Mar 23, 2026 at 6:33 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Hi I purchased 2 tickets separately under my name Sandra Pimentel can you please refund me for both tickets please send confirmation of receipt as soon as possible
Was really looking forward to this event it was for my anniversary
Sent from my iPhone

Refund please 

Thank you 

Sent from my iPhone

On Apr 14, 2026, at 1:05 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the delay in my response.

To ensure we handle this correctly, please let me know if you would still prefer to proceed with a full refund for your two tickets, or if you would like to finalize the rescheduling.

Once you confirm your preference, I will process the request immediately.

Best regards,

Alex

On Tue, Apr 14, 2026 at 1:00 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Is the return process started? 

Sent from my iPhone

On Apr 11, 2026, at 10:14 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Can I please get my refund instead . I have been emailing you regarding the tickets and yet no response. 

Please confirm refund process

Thank you

Sandra Pimentel 

Sent from my iPhone

On Apr 7, 2026, at 6:41 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Following up on my postpone vip tickets . 

Thank you please 

Sent from my iPhone

On Mar 30, 2026, at 11:28 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

June 19- 06:30 pm I’m sure u will send the new tickets to my email 

Thank you

Sent from my iPhone

On Mar 30, 2026, at 10:29 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Sandra,

I can certainly help you with rescheduling. Here are the available dates for The Princess and the Frog:

- June 19 at 6:30 PM

- June 20 at 1:30 PM or 6:30 PM

Please let me know which of these works best for you, or if you need more dates.

Warm regards,

Alex

On Sat, Mar 28, 2026 at 6:31 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Can you assist me with rescheduling instead of getting my refund ? I’m having trouble with the website I’m interested in the princess and the frog or shrek

Please thank you 

Sent from my iPhone

On Mar 24, 2026, at 10:54 AM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Mon, Mar 23, 2026 at 6:33 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Hi I purchased 2 tickets separately under my name Sandra Pimentel can you please refund me for both tickets please send confirmation of receipt as soon as possible
Was really looking forward to this event it was for my anniversary
Sent from my iPhone

Hi 

Following up on my refund . Can I please get a confirmation that it was processed I understand that it was going to take sometime to receive but it’s over one month

323-332-8693

Sent from my iPhone

On Apr 14, 2026, at 2:21 PM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Refund please 

Thank you 

Sent from my iPhone

On Apr 14, 2026, at 1:05 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the delay in my response.

To ensure we handle this correctly, please let me know if you would still prefer to proceed with a full refund for your two tickets, or if you would like to finalize the rescheduling.

Once you confirm your preference, I will process the request immediately.

Best regards,

Alex

On Tue, Apr 14, 2026 at 1:00 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Is the return process started? 

Sent from my iPhone

On Apr 11, 2026, at 10:14 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Can I please get my refund instead . I have been emailing you regarding the tickets and yet no response. 

Please confirm refund process

Thank you

Sandra Pimentel 

Sent from my iPhone

On Apr 7, 2026, at 6:41 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Following up on my postpone vip tickets . 

Thank you please 

Sent from my iPhone

On Mar 30, 2026, at 11:28 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

June 19- 06:30 pm I’m sure u will send the new tickets to my email 

Thank you

Sent from my iPhone

On Mar 30, 2026, at 10:29 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Sandra,

I can certainly help you with rescheduling. Here are the available dates for The Princess and the Frog:

- June 19 at 6:30 PM

- June 20 at 1:30 PM or 6:30 PM

Please let me know which of these works best for you, or if you need more dates.

Warm regards,

Alex

On Sat, Mar 28, 2026 at 6:31 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Can you assist me with rescheduling instead of getting my refund ? I’m having trouble with the website I’m interested in the princess and the frog or shrek

Please thank you 

Sent from my iPhone

On Mar 24, 2026, at 10:54 AM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Mon, Mar 23, 2026 at 6:33 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Hi I purchased 2 tickets separately under my name Sandra Pimentel can you please refund me for both tickets please send confirmation of receipt as soon as possible
Was really looking forward to this event it was for my anniversary
Sent from my iPhone

Hi Alex 

Please follow up on my refund !!!

Sent from my iPhone

On May 10, 2026, at 4:52 PM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Hi 

Following up on my refund . Can I please get a confirmation that it was processed I understand that it was going to take sometime to receive but it’s over one month

323-332-8693

Sent from my iPhone

On Apr 14, 2026, at 2:21 PM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Refund please 

Thank you 

Sent from my iPhone

On Apr 14, 2026, at 1:05 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the delay in my response.

To ensure we handle this correctly, please let me know if you would still prefer to proceed with a full refund for your two tickets, or if you would like to finalize the rescheduling.

Once you confirm your preference, I will process the request immediately.

Best regards,

Alex

On Tue, Apr 14, 2026 at 1:00 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Is the return process started? 

Sent from my iPhone

On Apr 11, 2026, at 10:14 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Can I please get my refund instead . I have been emailing you regarding the tickets and yet no response. 

Please confirm refund process

Thank you

Sandra Pimentel 

Sent from my iPhone

On Apr 7, 2026, at 6:41 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Following up on my postpone vip tickets . 

Thank you please 

Sent from my iPhone

On Mar 30, 2026, at 11:28 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

June 19- 06:30 pm I’m sure u will send the new tickets to my email 

Thank you

Sent from my iPhone

On Mar 30, 2026, at 10:29 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Sandra,

I can certainly help you with rescheduling. Here are the available dates for The Princess and the Frog:

- June 19 at 6:30 PM

- June 20 at 1:30 PM or 6:30 PM

Please let me know which of these works best for you, or if you need more dates.

Warm regards,

Alex

On Sat, Mar 28, 2026 at 6:31 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Can you assist me with rescheduling instead of getting my refund ? I’m having trouble with the website I’m interested in the princess and the frog or shrek

Please thank you 

Sent from my iPhone

On Mar 24, 2026, at 10:54 AM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Mon, Mar 23, 2026 at 6:33 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Hi I purchased 2 tickets separately under my name Sandra Pimentel can you please refund me for both tickets please send confirmation of receipt as soon as possible
Was really looking forward to this event it was for my anniversary
Sent from my iPhone

Good morning Alex 

Please following up on my refund . Did I lose my money is this fraud ? 

Sent from my iPhone

On May 12, 2026, at 4:10 PM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Hi Alex 

Please follow up on my refund !!!

Sent from my iPhone

On May 10, 2026, at 4:52 PM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Hi 

Following up on my refund . Can I please get a confirmation that it was processed I understand that it was going to take sometime to receive but it’s over one month

323-332-8693

Sent from my iPhone

On Apr 14, 2026, at 2:21 PM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Refund please 

Thank you 

Sent from my iPhone

On Apr 14, 2026, at 1:05 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the delay in my response.

To ensure we handle this correctly, please let me know if you would still prefer to proceed with a full refund for your two tickets, or if you would like to finalize the rescheduling.

Once you confirm your preference, I will process the request immediately.

Best regards,

Alex

On Tue, Apr 14, 2026 at 1:00 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Is the return process started? 

Sent from my iPhone

On Apr 11, 2026, at 10:14 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Can I please get my refund instead . I have been emailing you regarding the tickets and yet no response. 

Please confirm refund process

Thank you

Sandra Pimentel 

Sent from my iPhone

On Apr 7, 2026, at 6:41 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Following up on my postpone vip tickets . 

Thank you please 

Sent from my iPhone

On Mar 30, 2026, at 11:28 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

June 19- 06:30 pm I’m sure u will send the new tickets to my email 

Thank you

Sent from my iPhone

On Mar 30, 2026, at 10:29 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Sandra,

I can certainly help you with rescheduling. Here are the available dates for The Princess and the Frog:

- June 19 at 6:30 PM

- June 20 at 1:30 PM or 6:30 PM

Please let me know which of these works best for you, or if you need more dates.

Warm regards,

Alex

On Sat, Mar 28, 2026 at 6:31 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Can you assist me with rescheduling instead of getting my refund ? I’m having trouble with the website I’m interested in the princess and the frog or shrek

Please thank you 

Sent from my iPhone

On Mar 24, 2026, at 10:54 AM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Mon, Mar 23, 2026 at 6:33 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Hi I purchased 2 tickets separately under my name Sandra Pimentel can you please refund me for both tickets please send confirmation of receipt as soon as possible
Was really looking forward to this event it was for my anniversary
Sent from my iPhone

On May 27, 2026, at 11:36 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Can I please get my tickets if the refund has not been processed 

Sent from my iPhone

On May 27, 2026, at 11:36 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning Alex ,

Can I please get a response on my refund . I will take the tickets if it’s still available for the princess and the frog on June 19. I know u said it would be vip tickets . I just do not want to lose my money . 

Please advise 

Thank you

Sandra P

Sent from my iPhone

On May 21, 2026, at 7:15 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning Alex 

Please following up on my refund . Did I lose my money is this fraud ? 

Sent from my iPhone

On May 12, 2026, at 4:10 PM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Hi Alex 

Please follow up on my refund !!!

Sent from my iPhone

On May 10, 2026, at 4:52 PM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Hi 

Following up on my refund . Can I please get a confirmation that it was processed I understand that it was going to take sometime to receive but it’s over one month

323-332-8693

Sent from my iPhone

On Apr 14, 2026, at 2:21 PM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Refund please 

Thank you 

Sent from my iPhone

On Apr 14, 2026, at 1:05 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the delay in my response.

To ensure we handle this correctly, please let me know if you would still prefer to proceed with a full refund for your two tickets, or if you would like to finalize the rescheduling.

Once you confirm your preference, I will process the request immediately.

Best regards,

Alex

On Tue, Apr 14, 2026 at 1:00 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Is the return process started? 

Sent from my iPhone

On Apr 11, 2026, at 10:14 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Can I please get my refund instead . I have been emailing you regarding the tickets and yet no response. 

Please confirm refund process

Thank you

Sandra Pimentel 

Sent from my iPhone

On Apr 7, 2026, at 6:41 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Following up on my postpone vip tickets . 

Thank you please 

Sent from my iPhone

On Mar 30, 2026, at 11:28 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

June 19- 06:30 pm I’m sure u will send the new tickets to my email 

Thank you

Sent from my iPhone

On Mar 30, 2026, at 10:29 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Sandra,

I can certainly help you with rescheduling. Here are the available dates for The Princess and the Frog:

- June 19 at 6:30 PM

- June 20 at 1:30 PM or 6:30 PM

Please let me know which of these works best for you, or if you need more dates.

Warm regards,

Alex

On Sat, Mar 28, 2026 at 6:31 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Can you assist me with rescheduling instead of getting my refund ? I’m having trouble with the website I’m interested in the princess and the frog or shrek

Please thank you 

Sent from my iPhone

On Mar 24, 2026, at 10:54 AM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Mon, Mar 23, 2026 at 6:33 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Hi I purchased 2 tickets separately under my name Sandra Pimentel can you please refund me for both tickets please send confirmation of receipt as soon as possible
Was really looking forward to this event it was for my anniversary
Sent from my iPhone

On Jun 12, 2026, at 12:15 PM, Fork Film <losangeles@forknfilm.com> wrote:

Thank you so much for the response. Looking forward to the email confirming the refund . 

Sent from my iPhone

On Jun 12, 2026, at 12:15 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I’m really sorry that this has dragged on for so long. You’ve been incredibly patient, and it makes complete sense that you’d want clarity. I hear your frustration, and it’s completely valid.

I know it feels like it should be as simple as clicking a button, but the refund process on our end goes through several internal steps before the transaction can actually be released. That doesn’t make the delay any less frustrating, and I’m truly sorry it has taken this long, especially after you’ve already reached out multiple times.

I also want to share that we are a very small team managing a high volume of requests, but we are working as quickly and carefully as possible to make sure every refund, including yours, is completed properly. Our team is fully focused on moving things along so you can have your refund soon.

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt for your records.

Thank you again, from the bottom of our hearts, for your patience, understanding, and kindness. We truly appreciate it.

Warmly,
Alex

On Fri, Jun 12, 2026 at 7:40 AM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Refund or tickets ?? What is my options . This is so unprofessional. No response after several attempts. This is so bad . Please acknowledge emails I sent . 

Thank you

Sandra P

Sent from my iPhone

On May 30, 2026, at 4:50 PM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Can I please get my tickets if the refund has not been processed 

Sent from my iPhone

On May 27, 2026, at 11:36 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning Alex ,

Can I please get a response on my refund . I will take the tickets if it’s still available for the princess and the frog on June 19. I know u said it would be vip tickets . I just do not want to lose my money . 

Please advise 

Thank you

Sandra P

Sent from my iPhone

On May 21, 2026, at 7:15 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning Alex 

Please following up on my refund . Did I lose my money is this fraud ? 

Sent from my iPhone

On May 12, 2026, at 4:10 PM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Hi Alex 

Please follow up on my refund !!!

Sent from my iPhone

On May 10, 2026, at 4:52 PM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Hi 

Following up on my refund . Can I please get a confirmation that it was processed I understand that it was going to take sometime to receive but it’s over one month

323-332-8693

Sent from my iPhone

On Apr 14, 2026, at 2:21 PM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Refund please 

Thank you 

Sent from my iPhone

On Apr 14, 2026, at 1:05 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the delay in my response.

To ensure we handle this correctly, please let me know if you would still prefer to proceed with a full refund for your two tickets, or if you would like to finalize the rescheduling.

Once you confirm your preference, I will process the request immediately.

Best regards,

Alex

On Tue, Apr 14, 2026 at 1:00 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Is the return process started? 

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On Apr 11, 2026, at 10:14 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Can I please get my refund instead . I have been emailing you regarding the tickets and yet no response. 

Please confirm refund process

Thank you

Sandra Pimentel 

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On Apr 7, 2026, at 6:41 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Good morning 

Following up on my postpone vip tickets . 

Thank you please 

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On Mar 30, 2026, at 11:28 AM, Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

June 19- 06:30 pm I’m sure u will send the new tickets to my email 

Thank you

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On Mar 30, 2026, at 10:29 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Sandra,

I can certainly help you with rescheduling. Here are the available dates for The Princess and the Frog:

- June 19 at 6:30 PM

- June 20 at 1:30 PM or 6:30 PM

Please let me know which of these works best for you, or if you need more dates.

Warm regards,

Alex

On Sat, Mar 28, 2026 at 6:31 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Can you assist me with rescheduling instead of getting my refund ? I’m having trouble with the website I’m interested in the princess and the frog or shrek

Please thank you 

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On Mar 24, 2026, at 10:54 AM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Sandra,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Mon, Mar 23, 2026 at 6:33 PM Sandra Pimentel <sandra8340@sbcglobal.net> wrote:

Hi I purchased 2 tickets separately under my name Sandra Pimentel can you please refund me for both tickets please send confirmation of receipt as soon as possible
Was really looking forward to this event it was for my anniversary
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