Re: Event Postponed: Fork n' Film

On Tue, Mar 17, 2026 at 10:58 AM, Fork Film

<sanfrancisco@forknfilm.com> wrote:

Hi Candice,

Good morning! Thank you so much for reaching out. I am so incredibly sorry to hear that you won’t be able to join us this weekend and that the May dates don't align with your schedule. We were so excited to have you, and I truly hate that the timing didn't work out this time around!

Please know that we’ll get working on this for you right away. I have your order number (2ZWG-9V7V-HRX) and all the details for your two tickets for the March 22nd show, so I’m flagging this for our finance team to ensure your full refund is processed.

We are a very small team manually handling these requests to make sure every guest is taken care of, so your patience truly means the world to us. We would absolutely love to have the chance to host you for a future experience when the stars align!

Warm regards,

Sam

Customer Support

On Tue, Mar 17, 2026 at 8:24 AM Candice Hernandez <hernandez.candice@yahoo.com> wrote:

Good Morning Fork n' Film,

I was super excited when I finally purchased my tickets for this weekend. Unfortunately I won't be able to make May dates.

I am requesting my refund. 

Order# 2ZWG-9V7V-HRX

Candice Hernandez

March 22nd 6:30pm

2 tickets

Thank You,

Candice Hernandez

On Mon, Mar 16, 2026 at 8:28 AM, Fork n' Film San Francisco

<sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film show scheduled for this weekend has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. R‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film show scheduled for this weekend has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

On Tue, Mar 17, 2026 at 10:58 AM, Fork Film

<sanfrancisco@forknfilm.com> wrote:

Hi Candice,

Good morning! Thank you so much for reaching out. I am so incredibly sorry to hear that you won’t be able to join us this weekend and that the May dates don't align with your schedule. We were so excited to have you, and I truly hate that the timing didn't work out this time around!

Please know that we’ll get working on this for you right away. I have your order number (2ZWG-9V7V-HRX) and all the details for your two tickets for the March 22nd show, so I’m flagging this for our finance team to ensure your full refund is processed.

We are a very small team manually handling these requests to make sure every guest is taken care of, so your patience truly means the world to us. We would absolutely love to have the chance to host you for a future experience when the stars align!

Warm regards,

Sam

Customer Support

On Tue, Mar 17, 2026 at 8:24 AM Candice Hernandez <hernandez.candice@yahoo.com> wrote:

Good Morning Fork n' Film,

I was super excited when I finally purchased my tickets for this weekend. Unfortunately I won't be able to make May dates.

I am requesting my refund. 

Order# 2ZWG-9V7V-HRX

Candice Hernandez

March 22nd 6:30pm

2 tickets

Thank You,

Candice Hernandez

On Mon, Mar 16, 2026 at 8:28 AM, Fork n' Film San Francisco

<sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film show scheduled for this weekend has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. R‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film show scheduled for this weekend has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

On Thu, Apr 30, 2026 at 1:38 PM, Fork Film

<sanfrancisco@forknfilm.com> wrote:

Hi Candice,

Thank you so much for following up!

I am checking on the status of your refund right now to see exactly where it is in our system. I want to apologize for the delay, as we are a very small team manually processing a high volume of requests at the moment. It is taking us a bit longer than we’d like to get through everything, but we are working as quickly as possible to ensure you are taken care of.

Thank you very much for your patience and for your prompt attention to this. I will follow up with you as soon as I have an update!

Warm Regards,

Sam

Customer Support

On Thu, Apr 23, 2026 at 2:43 PM Candice Hernandez <hernandez.candice@yahoo.com> wrote:

Good Afertoon,

Reaching out to see the status on my refund. It is now a month since, the cancelation of the event.  

Thank You!

Yahoo Mail: Search, Organize, Conquer

On Tue, Mar 17, 2026 at 10:58 AM, Fork Film

<sanfrancisco@forknfilm.com> wrote:

Hi Candice,

Good morning! Thank you so much for reaching out. I am so incredibly sorry to hear that you won’t be able to join us this weekend and that the May dates don't align with your schedule. We were so excited to have you, and I truly hate that the timing didn't work out this time around!

Please know that we’ll get working on this for you right away. I have your order number (2ZWG-9V7V-HRX) and all the details for your two tickets for the March 22nd show, so I’m flagging this for our finance team to ensure your full refund is processed.

We are a very small team manually handling these requests to make sure every guest is taken care of, so your patience truly means the world to us. We would absolutely love to have the chance to host you for a future experience when the stars align!

Warm regards,

Sam

Customer Support

On Tue, Mar 17, 2026 at 8:24 AM Candice Hernandez <hernandez.candice@yahoo.com> wrote:

Good Morning Fork n' Film,

I was super excited when I finally purchased my tickets for this weekend. Unfortunately I won't be able to make May dates.

I am requesting my refund. 

Order# 2ZWG-9V7V-HRX

Candice Hernandez

March 22nd 6:30pm

2 tickets

Thank You,

Candice Hernandez

On Mon, Mar 16, 2026 at 8:28 AM, Fork n' Film San Francisco

<sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film show scheduled for this weekend has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. R‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film show scheduled for this weekend has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.