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Re: Event Postponed: Fork n' Film

trixie.cordova@gmail.com · landed in sanfrancisco@forknfilm.com

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  • trixie.cordova@gmail.comto Fork Film <sanfrancisco@forknfilm.com>Inbound
    6/8/2026, 3:50:23 PM

    Re: Event Postponed: Fork n' Film

    Hello,

    I was reviewing my reservation that had to be rescheduled due to a postponement, but I don't see a new email confirmation. Do you mind affirming if I successfully rescheduled for 8/29?

    On Wed, Mar 18, 2026 at 10:34 AM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Trixie,

    Thanks so much for your flexibility. Please use the link below to secure your tickets and enter the following password: FNFReschedules

    Please don't hesitate to reach out if you have any questions!

    Warm regards,
    Sam
    Customer Support

    On Mon, Mar 16, 2026 at 9:48 PM Trixie Cordova <trixie.cordova@gmail.com> wrote:
    Thanks, Alex.

    We’d like to move forward with booking the 6:30p show on Saturday, 8/29. Is that something you can do from your end? If so, that would be great. If I need to go through the steps via the email instead just let me know. 

    Trixie Cordova


    On Mon, Mar 16, 2026 at 3:47 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Trixie,

    I understand that moving the celebration to the summer is not ideal, especially since it is for your husband's birthday.

    Unfortunately, we are unable to book any dates other than those listed on the rescheduling link provided. I apologize for the inconvenience this causes and for the limited options currently available.

    If none of the dates in the link work for you, we can certainly process a full refund instead. Please let me know how you would like to proceed.

    Best regards,

    Alex


    On Mon, Mar 16, 2026 at 3:31 PM Trixie Cordova <trixie.cordova@gmail.com> wrote:
    Hi Alex,

    Would it be possible to transfer the tickets to the 4/25 show at 6:30p? I purchased tickets for  weekend in March for my husband’s birthday (technically this Friday); so to try and reschedule to the summer would not be ideal if you can imagine. 

    Thanks for any assistance you can provide. 

    On Mon, Mar 16, 2026 at 3:06 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Trixie,

    Thank you for reaching out and sharing those details regarding the rescheduling link.

    We still have plenty of dates available for Ratatouille in July and August. Are you able to see those options on your end, or would you like me to provide you with the specific dates and assist you with the booking directly?

    Best regards,

    Alex

    On Mon, Mar 16, 2026 at 2:25 PM Trixie Cordova <trixie.cordova@gmail.com> wrote:
    Hello,

    I'm trying to reschedule my tickets that were originally for March 27 in SF and postponed.

    When I click on the "reschedule" link provided and choose San Francisco, I notice the films listed are under the URL "Copy of Portland Movies". When I choose my original film "Ratatouille", the only May date available is for the 30th, and the 6:30-9:30 show is listed as sold out. I had to scroll far down to view this option (past dates that vary from January and November), and without the years listed I'm not even sure if May 30th was still an option for 2026.

    By comparison, when I visit SF under "locations", I can only see May 2 & 3 showing Coco, and May 10 showing "Cloudy with a Chance of Meatballs", so it doesn't seem to correlate.

    My preference would be to schedule 6:30p for the next Ratatouille showing in San Francisco, but any clarity is appreciated before I rebook.

    Thank you,

    Trixie Cordova


    On Mon, Mar 16, 2026 at 9:52 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:
    Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for March 27 - March 29 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Event Postponed

    Dear Fork n' Film guests,

     

    We are truly so sorry to share that your Fork n’ Film shows scheduled for March 27 - March 29 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.

     

    We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.

     

    To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:

     

    • A complimentary welcome cocktail when you arrive

    • Preferred seating

    • A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)

       

    How to Reschedule

    1. Click the private reschedule page below

     

    2. Choose a new date & movie

    • We have an amazing selection of fun films and menus! Pick whichever show works best for you.

     

    3. Add your tickets to your cart

     

    4. Enter your unique discount code at checkout

    • Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH)

    • Your code will apply to the exact number of tickets under your original reservation.

       

    Important Tips

    • The code works one time only

    • Check your original receipt to confirm which name was used at purchase

    • If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)

     

    Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.

     

    Warmly,
    The Fork n’ Film Team 🍿🥂

     

     

    Prefer a Refund?

    If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.

     

    Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.


    --
    Trixie Cordova


    --
    Trixie Cordova

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