Fwd: Transfer refund request



Hi Nikeisha,

Please accept my sincerest apologies for the delay in getting back to you. We truly appreciate your patience while we worked to resolve this.

We would be more than happy to help you get to the right showing! Since you're looking to join us for the NYC screening in May, we are happy to send over a coupon code worth the full price of your original tickets. This will allow you to rebook for the correct date and add that second ticket you need in one simple transaction.Your Resolution Details

• Credit Value: 100% of your original purchase price.

• Flexibility: Valid for any upcoming screening, including the May show in NYC.

Would you like me to go ahead and generate that code for you now so you can complete your new booking?

Warm regards,

Sam

Customer Support

On Sat, Mar 14, 2026 at 3:23 PM Fork n' Film <info@forknfilm.com> wrote:

---------- Forwarded message ---------
From: Nikeisha Mendoza <nikeisha.mendoza@icloud.com>
Date: Mon, Feb 23, 2026 at 5:13 PM
Subject: Transfer refund request
To: <info@forknfilm.com>

Hello,

This is my second time reaching out. I purchased a ticket for the 6:30 viewing of Ratatouille on 3/20 in error. I would love to see the show but I needed two tickets and it was the wrong day. I am either requesting a refund for my ticket or possibly a credit for a future purchase. I would love to see this movie and would like the opportunity to purchase tickets for the May showing in NYC before those sell out as well.

Thank you for your assistance with this.


Sent from my iPhone



Hi Nikeisha,

My pleasure! Attached below is a coupon code valued at the price you paid for your ticket. This code does not expire and can be used to book tickets for any of our events in New York City!

Coupon Code: VDNikeishaMendoza

Please do not hesitate to touch base if you have any trouble redeeming your code!

Warm regards,
Sam
Customer Support

On Thu, Mar 19, 2026 at 6:31 PM Nikeisha Mendoza <nikeisha.mendoza@icloud.com> wrote:

Yes thank you so much! 

Sent from my iPhone

On Mar 19, 2026, at 11:49 AM, Fork Film <newyork@forknfilm.com> wrote:



Hi Nikeisha,

Please accept my sincerest apologies for the delay in getting back to you. We truly appreciate your patience while we worked to resolve this.

We would be more than happy to help you get to the right showing! Since you're looking to join us for the NYC screening in May, we are happy to send over a coupon code worth the full price of your original tickets. This will allow you to rebook for the correct date and add that second ticket you need in one simple transaction.Your Resolution Details

• Credit Value: 100% of your original purchase price.

• Flexibility: Valid for any upcoming screening, including the May show in NYC.

Would you like me to go ahead and generate that code for you now so you can complete your new booking?

Warm regards,

Sam

Customer Support

On Sat, Mar 14, 2026 at 3:23 PM Fork n' Film <info@forknfilm.com> wrote:

---------- Forwarded message ---------
From: Nikeisha Mendoza <nikeisha.mendoza@icloud.com>
Date: Mon, Feb 23, 2026 at 5:13 PM
Subject: Transfer refund request
To: <info@forknfilm.com>

Hello,

This is my second time reaching out. I purchased a ticket for the 6:30 viewing of Ratatouille on 3/20 in error. I would love to see the show but I needed two tickets and it was the wrong day. I am either requesting a refund for my ticket or possibly a credit for a future purchase. I would love to see this movie and would like the opportunity to purchase tickets for the May showing in NYC before those sell out as well.

Thank you for your assistance with this.


Sent from my iPhone