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Re: Event Postponed: Fork n' Film

Mia Porter* · miaaportr@gmail.com · landed in arizona@forknfilm.com

2 messages
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2ZZT-WDLH-K2G·$0.00·fulfilledWix (refund manually in Wix)·Lilo & Stitch· Scottsdale· 2026-05-22
  • miaaportr@gmail.comto "Fork n' Film Tempe" <tempe@forknfilm.com>Inbound
    3/12/2026, 12:59:27 AM

    Re: Event Postponed: Fork n' Film

    Hello,

    This is the 3rd canceled event that I have had to reshedule. I keep buying and rescheduling with you guys in hopes of having a good experience but ever since you "moved" to Scottsdale every event I buy for is cancelled or postponed and the money is just recycled. I am now convinced that this company has been taken over by scam artists. I want a full refund.

    On Wed, Mar 11, 2026 at 5:53 PM Fork n' Film Tempe <tempe@forknfilm.com> wrote:
    Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film show scheduled for this weekend has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. R‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
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  • tempe@forknfilm.comto Mia <miaaportr@gmail.com>Reply (operator)
    3/13/2026, 6:02:40 PM

    Re: Event Postponed: Fork n' Film

    Dear Mia,

    Thank you for reaching out and for sharing your concerns with us. We completely understand why this experience has been frustrating, especially after multiple reschedules. We are truly sorry for the inconvenience this has caused.

    We will provide a full refund for your ticket, you will receive a separate email with your refund receipt once processing is complete. We appreciate your patience while the funds are returned.

    We also want to sincerely reassure you that Fork n’ Film is not a scam. Over the past several months we unfortunately experienced unexpected venue challenges outside of our control, which led to these cancellations. While that does not make the situation easier for our guests, please know that we take full responsibility for resolving things properly and making sure our customers are taken care of.

    We truly appreciate that you continued giving us chances by rescheduling, and we are very sorry that we could not deliver the experience you were hoping for this time. If we have the opportunity to host you in the future, we would love to provide the smooth and magical Fork n’ Film experience our guests deserve.

    Warm regards,
    Esperanza

    On Wed, Mar 11, 2026 at 5:59 PM Mia <miaaportr@gmail.com> wrote:
    Hello,

    This is the 3rd canceled event that I have had to reshedule. I keep buying and rescheduling with you guys in hopes of having a good experience but ever since you "moved" to Scottsdale every event I buy for is cancelled or postponed and the money is just recycled. I am now convinced that this company has been taken over by scam artists. I want a full refund.

    On Wed, Mar 11, 2026 at 5:53 PM Fork n' Film Tempe <tempe@forknfilm.com> wrote:
    Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film show scheduled for this weekend has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. R‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Event Postponed

    Dear Fork n' Film guests,

     

    We are truly so sorry to share that your Fork n’ Film show scheduled for this weekend has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.

     

    We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.

     

    To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:

     

    • A complimentary welcome cocktail when you arrive

    • Preferred seating

    • A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDAZ10)

       

    How to Reschedule

    1. Click the private reschedule page below

     

    2. Choose a new date & movie

    • We have an amazing selection of fun films and menus! Pick whichever show works best for you.

     

    3. Add your tickets to your cart

     

    4. Enter your unique discount code at checkout

    • Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH)

    • Your code will apply to the exact number of tickets under your original reservation.

       

    Important Tips

    • The code works one time only

    • Check your original receipt to confirm which name was used at purchase

    • If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)

     

    Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.

     

    Warmly,
    The Fork n’ Film Team 🍿🥂

     

     

     Prefer a Refund?

    If you would rather receive a refund, simply email tempe@forknfilm.com and we will process it for you.

     

    Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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