Fwd: Request for Reallocation or Refund – Cancelled February 21, 2025 Event

---------- Forwarded message ---------
From: Ria Tyagi <ria1tyagi@gmail.com>
Date: Wed, Feb 25, 2026 at 1:48 PM
Subject: Request for Reallocation or Refund – Cancelled February 21, 2025 Event
To: Fork n' Film <info@forknfilm.com>

Hello,

I hope you’re well.

I am writing regarding the two tickets I purchased for the February 21, 2025 Princess and the Frog NYC event (Order No. 2X3Z-BNP7-5KV). As you know, this event was cancelled by Fork n’ Film due to a last-minute venue issue.

At the time, I was offered either a refund or the option to switch dates. Unfortunately, my parents were not in the area during the alternative dates the past year and I bought these tickets as a gift to them.

Given that the cancellation was initiated by Fork n’ Film and not due to any action on our end, I am requesting that the tickets either be reallocated to an upcoming NYC event or that a full refund be issued.

Please let me know how we can resolve this. I appreciate your prompt attention to this matter!

Thank you,
Ria
630-881-9328

From: Fork n' Film <info@forknfilm.com>
Date: Wednesday, February 19, 2025 at 5:17 PM
To: Ria Tyagi <ria1tyagi@gmail.com>
Subject: Re: Confirmation

Hi Ria!

Thanks so much for reaching out! We can't wait to host your parents for this event! We understand that these tickets were a gift and we have changed the name on the reservation so that they will gain entry to the event without any issues.  Should you have any questions or concerns, please do not hesitate to reach out. 

Have an amazing day!

Warm regards,

Esperanza

On Wed, Feb 19, 2025 at 7:44 AM Ria Tyagi <ria1tyagi@gmail.com> wrote:

Hi!

 

I purchased tickets for my parents for Princess and the Frog this Friday evening under my name, as attached in this email. I noticed that in a email you guys sent out yesterday the person who ordered the tickets must be present with their ID. However, this is not possible. I ordered these for my parents, Vibhu and Amit Tyagi and I am hoping you guys will be able to let them dine without me being present, as I am out of the country. When I ordered these I did not see anywhere on the form that it was mandatory for me to be present and given that these tickets are costly and cannot be refunded I am hoping you all will be able to accommodate!

 

Also, (I already highlighted this when I purchased the tickets), but just a reminder that my mother, Vibhu Tyagi, is gluten-free and vegetarian.

 

Thanks in advance for your understanding,

 

Ria Tyagi

 

From: Fork n' Film <info@forknfilm.com>
Date: Friday, December 20, 2024 at 9:18 AM
To: ria1tyagi@gmail.com <ria1tyagi@gmail.com>
Subject: Fork n' Film sent you a new message

Hey Ria! We can accommodate gluten free, when purchasing tickets please highlight this in our restrictions tab! If you have any other questions, let me know! Sincerely, Ben Bragg Hey Ria!   We can accommodate gluten free, when purchasing tickets please highlight this in our restrictions tab! If you have any other questions, let me know!   Sincerely, Ben Bragg