Request for Exception Due to Weather-Related Travel Disruption

Hello Fork & Film Team,

I hope you’re doing well. I’m reaching out regarding my ticket purchase for the upcoming Fork & Film event. I purchased my ticket several months ago and was very much looking forward to attending.

Unfortunately, due to the severe winter storm and blizzard conditions, flights in my area have been suspended, and I am unable to travel safely to the event. This situation is completely out of my control, and at this time there are no alternative flight options available.

I understand and respect your stated no-refund policy; however, given the extraordinary circumstances and weather-related travel shutdowns, I wanted to ask if an exception could be made in the form of a refund, credit, or transfer to a future event.

I truly value the experience your events offer and would love the opportunity to attend in the future if possible. I appreciate you taking the time to review my request and for any consideration you’re able to provide.

Thank you so much for your understanding, and I look forward to hearing from you.

Warm regards,
Deshondria Youmans

Attached is proof of purchase. 

Yes, thank you so much. I greatly appreciate it. I’ve been looking at times in the spring where you all will be in New York again because that’s the closest location you all have to me. I can’t wait to book again! 

Sent from my iPhone

On Feb 25, 2026, at 3:18 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Deshondria,

Thank you so much for reaching out, and we are so sorry to hear about your travel troubles! Dealing with suspended flights and a blizzard is definitely an extraordinary circumstance, and we truly appreciate you being so proactive and kind in your message.

We would love to help! While we typically have a no-refund policy, we would be more than happy to provide you with a credit for the full value of your tickets. This way, you can rebook for a future event when the weather is much more cooperative and you can travel safely.

Would you like us to go ahead and process that credit for you now?

Warm regards,

Sam

Customer Support

On Tue, Feb 24, 2026 at 5:26 PM Deshondria Youmans <deshondria@icloud.com> wrote:

Hello Fork & Film Team,

I hope you’re doing well. I’m reaching out regarding my ticket purchase for the upcoming Fork & Film event. I purchased my ticket several months ago and was very much looking forward to attending.

Unfortunately, due to the severe winter storm and blizzard conditions, flights in my area have been suspended, and I am unable to travel safely to the event. This situation is completely out of my control, and at this time there are no alternative flight options available.

I understand and respect your stated no-refund policy; however, given the extraordinary circumstances and weather-related travel shutdowns, I wanted to ask if an exception could be made in the form of a refund, credit, or transfer to a future event.

I truly value the experience your events offer and would love the opportunity to attend in the future if possible. I appreciate you taking the time to review my request and for any consideration you’re able to provide.

Thank you so much for your understanding, and I look forward to hearing from you.

Warm regards,
Deshondria Youmans

Attached is proof of purchase. 

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