Fwd: Thanks for registering! Here are your tickets
Charisma Sumpter · shandatsumpter@gmail.com · landed in newyork@forknfilm.com
Attached order
- shandatsumpter@gmail.comto newyork@forknfilm.comInbound2/22/2026, 4:01:57 AM
Fwd: Thanks for registering! Here are your tickets
My tickets are attached. I bought 2 tickets for Feb 22 at 6:30 PM. I live in Raleigh NC. I flew in to NY this morning but, my Monday morning flight was cancelled so the rebooked me on a Sunday night flight. 1 hour later that one was cancelled. So I had to get rebooked on a flight out tonight if I did not want to get stuck in the storm. If I did not take this flight they could not guarantee when I would be able to go home. I m asking for a refund on my tickets for tomorrow because due to the storm I am not able to be there. Please consider my request. Thank youShanda T Sumpter, MBA, PMPProject Management Consultant919-931-3680 Cell---------- Forwarded message ---------
From: Fork n' Film NYC <newyork@forknfilm.com>
Date: Wed, Dec 24, 2025 at 1:05 PM
Subject: Thanks for registering! Here are your tickets
To: Charisma Sumpter <shandatsumpter@gmail.com>Can't see this message? View in browser
Thanks for registering! Here are your tickets
We’re excited to welcome you for an unforgettable evening. Please review the key details below:
Location:
To be determined, location will be sent 1 week prior.
Parking:
Street parking and paid garages are available nearby. We recommend carpooling or using a ride-share service.
Check-In & Timing:
Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued.
Tickets & Seating:
Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in.
Seating Acknowledgment:
I understand that I choose my seat at checkout, all tables are two-tops, and if I purchase a single ticket, I may be seated next to another guest.
Dietary Requests:
Must be submitted at least 72 hours in advance to info@forknfilm.com.
Accommodations:
If you need wheelchair access or a high chair, please let us know in advance.
For questions, contact info@forknfilm.com2/22/26 @ 6:30pm Princess and the Frog: NYC
February 22, 2026, 6:30 – 8:30 PM
Location will be sent 1 week prior to event
- newyork@forknfilm.comto Shanda Sumpter <shandatsumpter@gmail.com>Reply (operator)2/25/2026, 7:45:21 PM
Re: Thanks for registering! Here are your tickets
Hi Shanda,
Thank you so much for reaching out and sharing what a whirlwind of a trip you've had! We are so sorry to hear about the travel headaches and the stress of trying to beat the storm back to Raleigh - that sounds incredibly exhausting.
We would love to help make this right so you can join us under much better circumstances. Since you weren't able to make it, we would love to provide you with a credit for the full value of your tickets, which we will upgrade to VIP for you.
This credit will be valid at any of our venues, so whenever you're ready to rebook for a future date, time, or film that works for you, you'll have an extra special experience waiting!
Please let us know if that works for you, and we’ll get everything set up. Safe travels back home!Warm regards,SamCustomer SupportOn Sat, Feb 21, 2026 at 10:02 PM Shanda Sumpter <shandatsumpter@gmail.com> wrote:My tickets are attached. I bought 2 tickets for Feb 22 at 6:30 PM. I live in Raleigh NC. I flew in to NY this morning but, my Monday morning flight was cancelled so the rebooked me on a Sunday night flight. 1 hour later that one was cancelled. So I had to get rebooked on a flight out tonight if I did not want to get stuck in the storm. If I did not take this flight they could not guarantee when I would be able to go home. I m asking for a refund on my tickets for tomorrow because due to the storm I am not able to be there. Please consider my request. Thank youShanda T Sumpter, MBA, PMPProject Management Consultant919-931-3680 Cell---------- Forwarded message ---------
From: Fork n' Film NYC <newyork@forknfilm.com>
Date: Wed, Dec 24, 2025 at 1:05 PM
Subject: Thanks for registering! Here are your tickets
To: Charisma Sumpter <shandatsumpter@gmail.com>Can't see this message? View in browserThanks for registering! Here are your tickets
We’re excited to welcome you for an unforgettable evening. Please review the key details below:
Location:
To be determined, location will be sent 1 week prior.
Parking:
Street parking and paid garages are available nearby. We recommend carpooling or using a ride-share service.
Check-In & Timing:
Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued.
Tickets & Seating:
Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in.
Seating Acknowledgment:
I understand that I choose my seat at checkout, all tables are two-tops, and if I purchase a single ticket, I may be seated next to another guest.
Dietary Requests:
Must be submitted at least 72 hours in advance to info@forknfilm.com.
Accommodations:
If you need wheelchair access or a high chair, please let us know in advance.
For questions, contact info@forknfilm.com2/22/26 @ 6:30pm Princess and the Frog: NYC
February 22, 2026, 6:30 – 8:30 PM
Location will be sent 1 week prior to event
DeliveredOpenedClicked - shandatsumpter@gmail.comto Fork Film <newyork@forknfilm.com>Inbound3/7/2026, 1:54:37 AM
Re: Thanks for registering! Here are your tickets
Thanks can we do April 12th in NYC at 6:30pm? Remember one of my tickets was vegetarian and one was regular. Thanks so much for the upgrade. What does the VIP experience look like?Also since the tickets are a little cheaper than we paid can we get the difference back in a refund to help with some of our travel expenses since we have to travel all over again?Shanda T Sumpter, MBA, PMPProject Management Consultant919-931-3680 CellOn Wed, Feb 25, 2026 at 2:45 PM Fork Film <newyork@forknfilm.com> wrote:Hi Shanda,
Thank you so much for reaching out and sharing what a whirlwind of a trip you've had! We are so sorry to hear about the travel headaches and the stress of trying to beat the storm back to Raleigh - that sounds incredibly exhausting.
We would love to help make this right so you can join us under much better circumstances. Since you weren't able to make it, we would love to provide you with a credit for the full value of your tickets, which we will upgrade to VIP for you.
This credit will be valid at any of our venues, so whenever you're ready to rebook for a future date, time, or film that works for you, you'll have an extra special experience waiting!
Please let us know if that works for you, and we’ll get everything set up. Safe travels back home!Warm regards,SamCustomer SupportOn Sat, Feb 21, 2026 at 10:02 PM Shanda Sumpter <shandatsumpter@gmail.com> wrote:My tickets are attached. I bought 2 tickets for Feb 22 at 6:30 PM. I live in Raleigh NC. I flew in to NY this morning but, my Monday morning flight was cancelled so the rebooked me on a Sunday night flight. 1 hour later that one was cancelled. So I had to get rebooked on a flight out tonight if I did not want to get stuck in the storm. If I did not take this flight they could not guarantee when I would be able to go home. I m asking for a refund on my tickets for tomorrow because due to the storm I am not able to be there. Please consider my request. Thank youShanda T Sumpter, MBA, PMPProject Management Consultant919-931-3680 Cell---------- Forwarded message ---------
From: Fork n' Film NYC <newyork@forknfilm.com>
Date: Wed, Dec 24, 2025 at 1:05 PM
Subject: Thanks for registering! Here are your tickets
To: Charisma Sumpter <shandatsumpter@gmail.com>Can't see this message? View in browserThanks for registering! Here are your tickets
We’re excited to welcome you for an unforgettable evening. Please review the key details below:
Location:
To be determined, location will be sent 1 week prior.
Parking:
Street parking and paid garages are available nearby. We recommend carpooling or using a ride-share service.
Check-In & Timing:
Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued.
Tickets & Seating:
Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in.
Seating Acknowledgment:
I understand that I choose my seat at checkout, all tables are two-tops, and if I purchase a single ticket, I may be seated next to another guest.
Dietary Requests:
Must be submitted at least 72 hours in advance to info@forknfilm.com.
Accommodations:
If you need wheelchair access or a high chair, please let us know in advance.
For questions, contact info@forknfilm.com2/22/26 @ 6:30pm Princess and the Frog: NYC
February 22, 2026, 6:30 – 8:30 PM
Location will be sent 1 week prior to event
- newyork@forknfilm.comto Shanda Sumpter <shandatsumpter@gmail.com>Reply (operator)3/12/2026, 7:25:34 PM
Re: Thanks for registering! Here are your tickets
Hi Shanda,We would be more than happy to help you get this sorted so your next trip to NYC is extra special.To keep things as flexible as possible for your travel plans, I have attached a coupon code below worth the full value of 2 VIP tickets. As promised, this covers the full price of your original booking, as the VIP experience is the same value. Since you mentioned the price difference, providing the full VIP value via this code ensures you’re getting the most out of your purchase! You can use this to rebook for the April 12th show—or any future date that works for you—and because we want this to be stress-free, the code does not expire.
A Few Helpful Notes for Rebooking:
Dietary Restrictions: When you use the code to check out for your new date, you’ll see a section to input your dietary needs. You can specify one vegetarian and one regular meal right there!
The VIP Experience: You’re in for a treat! The VIP experience typically includes priority seating (the best views in the house) and often comes with extra perks like a complimentary bottle of bubbles to enjoy during the film. It’s the perfect way to make the trip feel like a true occasion.
Extra Savings: We love a good deal - if you happen to find and redeem a coupon code from our social media pages during checkout, any remaining balance left over from your credit will stay on the code for you to use toward a future show!
Coupon Code: VDCharismaSumpterPlease let me know if you have any trouble redeeming the code or if there’s anything else I can do to help with your arrangements. We can’t wait to host you!
Warm regards,
SamCustomer SupportOn Fri, Mar 6, 2026 at 7:54 PM Shanda Sumpter <shandatsumpter@gmail.com> wrote:Thanks can we do April 12th in NYC at 6:30pm? Remember one of my tickets was vegetarian and one was regular. Thanks so much for the upgrade. What does the VIP experience look like?Also since the tickets are a little cheaper than we paid can we get the difference back in a refund to help with some of our travel expenses since we have to travel all over again?Shanda T Sumpter, MBA, PMPProject Management Consultant919-931-3680 CellOn Wed, Feb 25, 2026 at 2:45 PM Fork Film <newyork@forknfilm.com> wrote:Hi Shanda,
Thank you so much for reaching out and sharing what a whirlwind of a trip you've had! We are so sorry to hear about the travel headaches and the stress of trying to beat the storm back to Raleigh - that sounds incredibly exhausting.
We would love to help make this right so you can join us under much better circumstances. Since you weren't able to make it, we would love to provide you with a credit for the full value of your tickets, which we will upgrade to VIP for you.
This credit will be valid at any of our venues, so whenever you're ready to rebook for a future date, time, or film that works for you, you'll have an extra special experience waiting!
Please let us know if that works for you, and we’ll get everything set up. Safe travels back home!Warm regards,SamCustomer SupportOn Sat, Feb 21, 2026 at 10:02 PM Shanda Sumpter <shandatsumpter@gmail.com> wrote:My tickets are attached. I bought 2 tickets for Feb 22 at 6:30 PM. I live in Raleigh NC. I flew in to NY this morning but, my Monday morning flight was cancelled so the rebooked me on a Sunday night flight. 1 hour later that one was cancelled. So I had to get rebooked on a flight out tonight if I did not want to get stuck in the storm. If I did not take this flight they could not guarantee when I would be able to go home. I m asking for a refund on my tickets for tomorrow because due to the storm I am not able to be there. Please consider my request. Thank youShanda T Sumpter, MBA, PMPProject Management Consultant919-931-3680 Cell---------- Forwarded message ---------
From: Fork n' Film NYC <newyork@forknfilm.com>
Date: Wed, Dec 24, 2025 at 1:05 PM
Subject: Thanks for registering! Here are your tickets
To: Charisma Sumpter <shandatsumpter@gmail.com>Can't see this message? View in browserThanks for registering! Here are your tickets
We’re excited to welcome you for an unforgettable evening. Please review the key details below:
Location:
To be determined, location will be sent 1 week prior.
Parking:
Street parking and paid garages are available nearby. We recommend carpooling or using a ride-share service.
Check-In & Timing:
Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued.
Tickets & Seating:
Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in.
Seating Acknowledgment:
I understand that I choose my seat at checkout, all tables are two-tops, and if I purchase a single ticket, I may be seated next to another guest.
Dietary Requests:
Must be submitted at least 72 hours in advance to info@forknfilm.com.
Accommodations:
If you need wheelchair access or a high chair, please let us know in advance.
For questions, contact info@forknfilm.com2/22/26 @ 6:30pm Princess and the Frog: NYC
February 22, 2026, 6:30 – 8:30 PM
Location will be sent 1 week prior to event
DeliveredOpenedClicked - shandatsumpter@gmail.comto Fork Film <newyork@forknfilm.com>Inbound3/12/2026, 8:59:11 PM
Re: Thanks for registering! Here are your tickets
Good Afternoon! All events are sold out, Can i just please get a refund?Shanda T Sumpter, MBA, PMPProject Management Consultant919-931-3680 CellOn Thu, Mar 12, 2026 at 3:25 PM Fork Film <newyork@forknfilm.com> wrote:Hi Shanda,We would be more than happy to help you get this sorted so your next trip to NYC is extra special.To keep things as flexible as possible for your travel plans, I have attached a coupon code below worth the full value of 2 VIP tickets. As promised, this covers the full price of your original booking, as the VIP experience is the same value. Since you mentioned the price difference, providing the full VIP value via this code ensures you’re getting the most out of your purchase! You can use this to rebook for the April 12th show—or any future date that works for you—and because we want this to be stress-free, the code does not expire.
A Few Helpful Notes for Rebooking:
Dietary Restrictions: When you use the code to check out for your new date, you’ll see a section to input your dietary needs. You can specify one vegetarian and one regular meal right there!
The VIP Experience: You’re in for a treat! The VIP experience typically includes priority seating (the best views in the house) and often comes with extra perks like a complimentary bottle of bubbles to enjoy during the film. It’s the perfect way to make the trip feel like a true occasion.
Extra Savings: We love a good deal - if you happen to find and redeem a coupon code from our social media pages during checkout, any remaining balance left over from your credit will stay on the code for you to use toward a future show!
Coupon Code: VDCharismaSumpterPlease let me know if you have any trouble redeeming the code or if there’s anything else I can do to help with your arrangements. We can’t wait to host you!
Warm regards,
SamCustomer SupportOn Fri, Mar 6, 2026 at 7:54 PM Shanda Sumpter <shandatsumpter@gmail.com> wrote:Thanks can we do April 12th in NYC at 6:30pm? Remember one of my tickets was vegetarian and one was regular. Thanks so much for the upgrade. What does the VIP experience look like?Also since the tickets are a little cheaper than we paid can we get the difference back in a refund to help with some of our travel expenses since we have to travel all over again?Shanda T Sumpter, MBA, PMPProject Management Consultant919-931-3680 CellOn Wed, Feb 25, 2026 at 2:45 PM Fork Film <newyork@forknfilm.com> wrote:Hi Shanda,
Thank you so much for reaching out and sharing what a whirlwind of a trip you've had! We are so sorry to hear about the travel headaches and the stress of trying to beat the storm back to Raleigh - that sounds incredibly exhausting.
We would love to help make this right so you can join us under much better circumstances. Since you weren't able to make it, we would love to provide you with a credit for the full value of your tickets, which we will upgrade to VIP for you.
This credit will be valid at any of our venues, so whenever you're ready to rebook for a future date, time, or film that works for you, you'll have an extra special experience waiting!
Please let us know if that works for you, and we’ll get everything set up. Safe travels back home!Warm regards,SamCustomer SupportOn Sat, Feb 21, 2026 at 10:02 PM Shanda Sumpter <shandatsumpter@gmail.com> wrote:My tickets are attached. I bought 2 tickets for Feb 22 at 6:30 PM. I live in Raleigh NC. I flew in to NY this morning but, my Monday morning flight was cancelled so the rebooked me on a Sunday night flight. 1 hour later that one was cancelled. So I had to get rebooked on a flight out tonight if I did not want to get stuck in the storm. If I did not take this flight they could not guarantee when I would be able to go home. I m asking for a refund on my tickets for tomorrow because due to the storm I am not able to be there. Please consider my request. Thank youShanda T Sumpter, MBA, PMPProject Management Consultant919-931-3680 Cell---------- Forwarded message ---------
From: Fork n' Film NYC <newyork@forknfilm.com>
Date: Wed, Dec 24, 2025 at 1:05 PM
Subject: Thanks for registering! Here are your tickets
To: Charisma Sumpter <shandatsumpter@gmail.com>Can't see this message? View in browserThanks for registering! Here are your tickets
We’re excited to welcome you for an unforgettable evening. Please review the key details below:
Location:
To be determined, location will be sent 1 week prior.
Parking:
Street parking and paid garages are available nearby. We recommend carpooling or using a ride-share service.
Check-In & Timing:
Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued.
Tickets & Seating:
Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in.
Seating Acknowledgment:
I understand that I choose my seat at checkout, all tables are two-tops, and if I purchase a single ticket, I may be seated next to another guest.
Dietary Requests:
Must be submitted at least 72 hours in advance to info@forknfilm.com.
Accommodations:
If you need wheelchair access or a high chair, please let us know in advance.
For questions, contact info@forknfilm.com2/22/26 @ 6:30pm Princess and the Frog: NYC
February 22, 2026, 6:30 – 8:30 PM
Location will be sent 1 week prior to event
- newyork@forknfilm.comto Shanda Sumpter <shandatsumpter@gmail.com>Reply (operator)3/13/2026, 3:58:07 PM
Re: Thanks for registering! Here are your tickets
Hi Shanda!
We can certainly process that refund for you. Just a heads-up: we’re currently handling a high volume of requests, so it might take a little moment to reach your spot in the queue, but we’ll get it done!
Also, just as a heads-up, we do have ticket releases happening almost every day. If you’d like to keep an eye out for those before we finalize the refund, just let us know! Otherwise, we’ll remove the VIP upgrade keep moving forward with your request.
Warm regards,
Sam
Customer SupportOn Thu, Mar 12, 2026 at 3:59 PM Shanda Sumpter <shandatsumpter@gmail.com> wrote:Good Afternoon! All events are sold out, Can i just please get a refund?Shanda T Sumpter, MBA, PMPProject Management Consultant919-931-3680 CellOn Thu, Mar 12, 2026 at 3:25 PM Fork Film <newyork@forknfilm.com> wrote:Hi Shanda,We would be more than happy to help you get this sorted so your next trip to NYC is extra special.To keep things as flexible as possible for your travel plans, I have attached a coupon code below worth the full value of 2 VIP tickets. As promised, this covers the full price of your original booking, as the VIP experience is the same value. Since you mentioned the price difference, providing the full VIP value via this code ensures you’re getting the most out of your purchase! You can use this to rebook for the April 12th show—or any future date that works for you—and because we want this to be stress-free, the code does not expire.
A Few Helpful Notes for Rebooking:
Dietary Restrictions: When you use the code to check out for your new date, you’ll see a section to input your dietary needs. You can specify one vegetarian and one regular meal right there!
The VIP Experience: You’re in for a treat! The VIP experience typically includes priority seating (the best views in the house) and often comes with extra perks like a complimentary bottle of bubbles to enjoy during the film. It’s the perfect way to make the trip feel like a true occasion.
Extra Savings: We love a good deal - if you happen to find and redeem a coupon code from our social media pages during checkout, any remaining balance left over from your credit will stay on the code for you to use toward a future show!
Coupon Code: VDCharismaSumpterPlease let me know if you have any trouble redeeming the code or if there’s anything else I can do to help with your arrangements. We can’t wait to host you!
Warm regards,
SamCustomer SupportOn Fri, Mar 6, 2026 at 7:54 PM Shanda Sumpter <shandatsumpter@gmail.com> wrote:Thanks can we do April 12th in NYC at 6:30pm? Remember one of my tickets was vegetarian and one was regular. Thanks so much for the upgrade. What does the VIP experience look like?Also since the tickets are a little cheaper than we paid can we get the difference back in a refund to help with some of our travel expenses since we have to travel all over again?Shanda T Sumpter, MBA, PMPProject Management Consultant919-931-3680 CellOn Wed, Feb 25, 2026 at 2:45 PM Fork Film <newyork@forknfilm.com> wrote:Hi Shanda,
Thank you so much for reaching out and sharing what a whirlwind of a trip you've had! We are so sorry to hear about the travel headaches and the stress of trying to beat the storm back to Raleigh - that sounds incredibly exhausting.
We would love to help make this right so you can join us under much better circumstances. Since you weren't able to make it, we would love to provide you with a credit for the full value of your tickets, which we will upgrade to VIP for you.
This credit will be valid at any of our venues, so whenever you're ready to rebook for a future date, time, or film that works for you, you'll have an extra special experience waiting!
Please let us know if that works for you, and we’ll get everything set up. Safe travels back home!Warm regards,SamCustomer SupportOn Sat, Feb 21, 2026 at 10:02 PM Shanda Sumpter <shandatsumpter@gmail.com> wrote:My tickets are attached. I bought 2 tickets for Feb 22 at 6:30 PM. I live in Raleigh NC. I flew in to NY this morning but, my Monday morning flight was cancelled so the rebooked me on a Sunday night flight. 1 hour later that one was cancelled. So I had to get rebooked on a flight out tonight if I did not want to get stuck in the storm. If I did not take this flight they could not guarantee when I would be able to go home. I m asking for a refund on my tickets for tomorrow because due to the storm I am not able to be there. Please consider my request. Thank youShanda T Sumpter, MBA, PMPProject Management Consultant919-931-3680 Cell---------- Forwarded message ---------
From: Fork n' Film NYC <newyork@forknfilm.com>
Date: Wed, Dec 24, 2025 at 1:05 PM
Subject: Thanks for registering! Here are your tickets
To: Charisma Sumpter <shandatsumpter@gmail.com>Can't see this message? View in browserThanks for registering! Here are your tickets
We’re excited to welcome you for an unforgettable evening. Please review the key details below:
Location:
To be determined, location will be sent 1 week prior.
Parking:
Street parking and paid garages are available nearby. We recommend carpooling or using a ride-share service.
Check-In & Timing:
Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued.
Tickets & Seating:
Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in.
Seating Acknowledgment:
I understand that I choose my seat at checkout, all tables are two-tops, and if I purchase a single ticket, I may be seated next to another guest.
Dietary Requests:
Must be submitted at least 72 hours in advance to info@forknfilm.com.
Accommodations:
If you need wheelchair access or a high chair, please let us know in advance.
For questions, contact info@forknfilm.com2/22/26 @ 6:30pm Princess and the Frog: NYC
February 22, 2026, 6:30 – 8:30 PM
Location will be sent 1 week prior to event
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