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Re: Please Reply: Fork n' Film NYC Reservation - Important Update

Sabreen Muslim · sabreenmuslim32@gmail.com · landed in newyork@forknfilm.com

2 messages
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2ZRC-KNT0-VMD·$409.98·fulfilledWix (refund manually in Wix)·Beauty and the Beast· New York· 2026-01-17
  • sabreenmuslim32@gmail.comto Film Fork <newyork@forknfilm.com>Inbound
    2/19/2026, 4:09:34 PM

    Re: Please Reply: Fork n' Film NYC Reservation - Important Update

    Yes. You can send it over please
    Sent from my iPhone

    On Jan 20, 2026, at 1:15 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Sabreen,

    Thank you so much for getting back to us. We are so incredibly sorry again for the cancellation of our matinee shows this past weekend.

    Regarding your request for Beauty and the Beast, our future dates for that film are still being finalized behind the scenes. Because we want to make sure you can join us at a time that works perfectly for you, we would love to provide you with a custom coupon code valued at the full price of your original tickets.

    This code will not expire, so you can use it to rebook as soon as the new Beauty and the Beast dates are live, or for any other film and time that aligns best with your schedule. Just let us know and I will get your code processed!

    Warm Regards,
    Sam
    Customer Support

    On Fri, Jan 16, 2026 at 2:08 PM Sabreen Muslim <sabreenmuslim32@gmail.com> wrote:
    I want to see Beauty and the Beast
    Sent from my iPhone

    On Jan 16, 2026, at 11:37 AM, Fork Film <newyork@forknfilm.com> wrote:

    

    Important Announcement


    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for this weekend.

     

    Due to unforeseen circumstances the matinee shows on January 17th and 18th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We're happy to change your reservation to one of the shows below. Just let us know which event you'd like to attend and we'll gladly follow up with you.

     

    • Ratatouille

    • Beauty and the Beast

    • Lady and the Tramp

    • Princess and the Frog

    • Shrek

    • Little Mermaid

    • Alice in wonderland

       

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience, we look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

  • newyork@forknfilm.comto Sabreen Muslim <sabreenmuslim32@gmail.com>Reply (operator)
    2/19/2026, 5:30:30 PM

    Re: Please Reply: Fork n' Film NYC Reservation - Important Update

    Hi Sabreen,

    Thank you so much for getting back to us! Attached below is a coupon code valued at two general admission tickets. This code does not expire and can be used to purchase tickets to any of our shows in NYC.

    Coupon Code:  VDSabreenMuslim

    Please do not hesitate to touch base here if you run into any issues redeeming your code. We truly cannot wait to provide you with the experience you deserve!

    Warm regards,
    Sam
    Customer Support

    On Thu, Feb 19, 2026 at 10:09 AM Sabreen Muslim <sabreenmuslim32@gmail.com> wrote:
    Yes. You can send it over please
    Sent from my iPhone

    On Jan 20, 2026, at 1:15 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Sabreen,

    Thank you so much for getting back to us. We are so incredibly sorry again for the cancellation of our matinee shows this past weekend.

    Regarding your request for Beauty and the Beast, our future dates for that film are still being finalized behind the scenes. Because we want to make sure you can join us at a time that works perfectly for you, we would love to provide you with a custom coupon code valued at the full price of your original tickets.

    This code will not expire, so you can use it to rebook as soon as the new Beauty and the Beast dates are live, or for any other film and time that aligns best with your schedule. Just let us know and I will get your code processed!

    Warm Regards,
    Sam
    Customer Support

    On Fri, Jan 16, 2026 at 2:08 PM Sabreen Muslim <sabreenmuslim32@gmail.com> wrote:
    I want to see Beauty and the Beast
    Sent from my iPhone

    On Jan 16, 2026, at 11:37 AM, Fork Film <newyork@forknfilm.com> wrote:

    

    Important Announcement


    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for this weekend.

     

    Due to unforeseen circumstances the matinee shows on January 17th and 18th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We're happy to change your reservation to one of the shows below. Just let us know which event you'd like to attend and we'll gladly follow up with you.

     

    • Ratatouille

    • Beauty and the Beast

    • Lady and the Tramp

    • Princess and the Frog

    • Shrek

    • Little Mermaid

    • Alice in wonderland

       

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience, we look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    DeliveredOpenedClicked

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