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Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement

Audrey Cox · aan1e@yahoo.com · landed in arizona@forknfilm.com

4 messages
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2ZR3-7504-673·$409.98·fulfilledWix (refund manually in Wix)·Princess and the Frog· Scottsdale· 2026-02-21
  • aan1e@yahoo.comto "n' Film Scottsdale Fork" <tempe@forknfilm.com>Inbound
    2/17/2026, 5:30:32 AM

    Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement

    Is a refund an option?

    On Feb 16, 2026, at 6:59 PM, Fork n' Film Scottsdale <tempe@forknfilm.com> wrote:

    
    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been canceled. We understand ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
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  • tempe@forknfilm.comto Audrey Cox <aan1e@yahoo.com>Reply (operator)
    2/18/2026, 3:46:38 AM

    Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement

    Hello Audrey,

    Thank you for getting back to us. We are so very sorry for the cancellation and any inconvenience caused. Yes, we can accommodate a refund if you would like.

    As a gesture of goodwill, if you decide to keep your tickets and use them at any of our locations, we would be happy to upgrade your tickets to VIP. This includes premium seating and a bottle of champagne to enjoy during the show. If you find this acceptable, just let us know and we'll gladly follow up with you.

    We hope to have the opportunity to make things right. Please let us know how you would like to proceed.

    Have a great evening.

    Warmly,
    Esperanza

    On Mon, Feb 16, 2026 at 9:30 PM Audrey Cox <aan1e@yahoo.com> wrote:
    Is a refund an option?

    On Feb 16, 2026, at 6:59 PM, Fork n' Film Scottsdale <tempe@forknfilm.com> wrote:

    
    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been canceled. We understand ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been canceled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll follow up with you.

     

    • Ratatouille

      • March 20, 6:30PM

      • March 21 & 22, 1:30 & 6:30PM

      • March 28, 1:30PM

      • May 15 & 16, 6:30PM

    • The Little Mermaid

      • April 3 & 4, 6:30PM

    • Alice in Wonderland

      • April 17 & 18, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

     

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

     

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  • aan1e@yahoo.comto Film Fork <tempe@forknfilm.com>Inbound
    2/18/2026, 6:19:40 AM

    Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement

    Yes I think the refund would be best as I was flying in for the even and now I’m stuck w a trip w no purpose. Too bad we were really looking fwd to it. Thank you.

    On Feb 17, 2026, at 7:46 PM, Fork Film <tempe@forknfilm.com> wrote:

    
    Hello Audrey,

    Thank you for getting back to us. We are so very sorry for the cancellation and any inconvenience caused. Yes, we can accommodate a refund if you would like.

    As a gesture of goodwill, if you decide to keep your tickets and use them at any of our locations, we would be happy to upgrade your tickets to VIP. This includes premium seating and a bottle of champagne to enjoy during the show. If you find this acceptable, just let us know and we'll gladly follow up with you.

    We hope to have the opportunity to make things right. Please let us know how you would like to proceed.

    Have a great evening.

    Warmly,
    Esperanza

    On Mon, Feb 16, 2026 at 9:30 PM Audrey Cox <aan1e@yahoo.com> wrote:
    Is a refund an option?

    On Feb 16, 2026, at 6:59 PM, Fork n' Film Scottsdale <tempe@forknfilm.com> wrote:

    
    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been canceled. We understand ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been canceled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll follow up with you.

     

    • Ratatouille

      • March 20, 6:30PM

      • March 21 & 22, 1:30 & 6:30PM

      • March 28, 1:30PM

      • May 15 & 16, 6:30PM

    • The Little Mermaid

      • April 3 & 4, 6:30PM

    • Alice in Wonderland

      • April 17 & 18, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

     

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

     

    This email was created with Wix.‌ Discover More
    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • tempe@forknfilm.comto Audrey Cox <aan1e@yahoo.com>Reply (operator)
    2/18/2026, 6:07:27 PM

    Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement

    Hello Audrey,

    We sincerely apologize for the cancellation and completely understand your disappointment, especially considering the circumstances. We will provide a full refund. Once it's processed we'll send you a copy of the refund receipt.

    Warm regards,
    Esperanza



    On Tue, Feb 17, 2026 at 10:20 PM Audrey Cox <aan1e@yahoo.com> wrote:
    Yes I think the refund would be best as I was flying in for the even and now I’m stuck w a trip w no purpose. Too bad we were really looking fwd to it. Thank you.

    On Feb 17, 2026, at 7:46 PM, Fork Film <tempe@forknfilm.com> wrote:

    
    Hello Audrey,

    Thank you for getting back to us. We are so very sorry for the cancellation and any inconvenience caused. Yes, we can accommodate a refund if you would like.

    As a gesture of goodwill, if you decide to keep your tickets and use them at any of our locations, we would be happy to upgrade your tickets to VIP. This includes premium seating and a bottle of champagne to enjoy during the show. If you find this acceptable, just let us know and we'll gladly follow up with you.

    We hope to have the opportunity to make things right. Please let us know how you would like to proceed.

    Have a great evening.

    Warmly,
    Esperanza

    On Mon, Feb 16, 2026 at 9:30 PM Audrey Cox <aan1e@yahoo.com> wrote:
    Is a refund an option?

    On Feb 16, 2026, at 6:59 PM, Fork n' Film Scottsdale <tempe@forknfilm.com> wrote:

    
    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been canceled. We understand ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been canceled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll follow up with you.

     

    • Ratatouille

      • March 20, 6:30PM

      • March 21 & 22, 1:30 & 6:30PM

      • March 28, 1:30PM

      • May 15 & 16, 6:30PM

    • The Little Mermaid

      • April 3 & 4, 6:30PM

    • Alice in Wonderland

      • April 17 & 18, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

     

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

     

    This email was created with Wix.‌ Discover More
    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
    DeliveredOpenedClicked

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