Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)

Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend. Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this m‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.   Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.   Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.   Ratatouille March 20, 6:30PM March 21 & 22, 1:30 & 6:30PM March 28, 1:30PM May 15 & 16, 6:30PM The Little Mermaid April 3 & 4, 6:30PM Alice in Wonderland April 17 & 18, 6:30PM Coco May 1, 6:30PM May 2, 6:30PM Cloudy with a Chance of Meatballs May 8, 6:30PM May 9, 6:30PM Lilo & Stitch May 22, 6:30PM May 23, 6:30PM   If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.   Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.   We look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team This email was created with Wix.‌ Discover More

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Hello Paola,

Thank you for your response. We are sincerely sorry for this second cancellation and any inconvenience caused. We will accommodate a refund, once it's processed we will send you a copy of your refund receipt. 

If you choose to keep your tickets instead of a refund, we’d be happy to upgrade your tickets to VIP, which includes premium seating and a bottle of champagne to enjoy during the show. If this works for you, just let us know and we’ll take care of the rest.

We hope to host you at Fork n' Film in the future.

Have a great day.

Warmly,

Esperanza
Customer Support

On Tue, Feb 10, 2026 at 11:42 AM Paola Mendoza <mendozapaola2021@gmail.com> wrote:

Good afternoon, this is the second time this has been canceled and I would appreciate it if I could just get a refund instead. I’ve already paid and it has been rescheduled twice, so please give me a refund. 

Sincerely,

Paola Perez-Mendoza

On Tue, Feb 10, 2026 at 12:40 PM Fork n' Film Scottsdale <tempe@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend. Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this m‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.   Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.   Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.   Ratatouille March 20, 6:30PM March 21 & 22, 1:30 & 6:30PM March 28, 1:30PM May 15 & 16, 6:30PM The Little Mermaid April 3 & 4, 6:30PM Alice in Wonderland April 17 & 18, 6:30PM Coco May 1, 6:30PM May 2, 6:30PM Cloudy with a Chance of Meatballs May 8, 6:30PM May 9, 6:30PM Lilo & Stitch May 22, 6:30PM May 23, 6:30PM   If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.   Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.   We look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team This email was created with Wix.‌ Discover More

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Thank you, I would still want the refund to be processed. Please send me the information once it’s completed. Thank you for the upgrade suggestion as well.

Sincerely,

Paola Perez-Mendoza

On Tue, Feb 10, 2026 at 5:35 PM Fork Film <tempe@forknfilm.com> wrote:

Hello Paola,

Thank you for your response. We are sincerely sorry for this second cancellation and any inconvenience caused. We will accommodate a refund, once it's processed we will send you a copy of your refund receipt. 

If you choose to keep your tickets instead of a refund, we’d be happy to upgrade your tickets to VIP, which includes premium seating and a bottle of champagne to enjoy during the show. If this works for you, just let us know and we’ll take care of the rest.

We hope to host you at Fork n' Film in the future.

Have a great day.

Warmly,

Esperanza
Customer Support

On Tue, Feb 10, 2026 at 11:42 AM Paola Mendoza <mendozapaola2021@gmail.com> wrote:

Good afternoon, this is the second time this has been canceled and I would appreciate it if I could just get a refund instead. I’ve already paid and it has been rescheduled twice, so please give me a refund. 

Sincerely,

Paola Perez-Mendoza

On Tue, Feb 10, 2026 at 12:40 PM Fork n' Film Scottsdale <tempe@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend. Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this m‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.   Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.   Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.   Ratatouille March 20, 6:30PM March 21 & 22, 1:30 & 6:30PM March 28, 1:30PM May 15 & 16, 6:30PM The Little Mermaid April 3 & 4, 6:30PM Alice in Wonderland April 17 & 18, 6:30PM Coco May 1, 6:30PM May 2, 6:30PM Cloudy with a Chance of Meatballs May 8, 6:30PM May 9, 6:30PM Lilo & Stitch May 22, 6:30PM May 23, 6:30PM   If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.   Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.   We look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team This email was created with Wix.‌ Discover More

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Good evening, I am still waiting to be refunded or sent any details. Have those been processed?

Thank you,

Paola Perez-Mendoza

On Tue, Feb 10, 2026 at 5:39 PM Paola Mendoza <mendozapaola2021@gmail.com> wrote:

Thank you, I would still want the refund to be processed. Please send me the information once it’s completed. Thank you for the upgrade suggestion as well.

Sincerely,

Paola Perez-Mendoza

On Tue, Feb 10, 2026 at 5:35 PM Fork Film <tempe@forknfilm.com> wrote:

Hello Paola,

Thank you for your response. We are sincerely sorry for this second cancellation and any inconvenience caused. We will accommodate a refund, once it's processed we will send you a copy of your refund receipt. 

If you choose to keep your tickets instead of a refund, we’d be happy to upgrade your tickets to VIP, which includes premium seating and a bottle of champagne to enjoy during the show. If this works for you, just let us know and we’ll take care of the rest.

We hope to host you at Fork n' Film in the future.

Have a great day.

Warmly,

Esperanza
Customer Support

On Tue, Feb 10, 2026 at 11:42 AM Paola Mendoza <mendozapaola2021@gmail.com> wrote:

Good afternoon, this is the second time this has been canceled and I would appreciate it if I could just get a refund instead. I’ve already paid and it has been rescheduled twice, so please give me a refund. 

Sincerely,

Paola Perez-Mendoza

On Tue, Feb 10, 2026 at 12:40 PM Fork n' Film Scottsdale <tempe@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend. Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this m‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.   Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.   Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.   Ratatouille March 20, 6:30PM March 21 & 22, 1:30 & 6:30PM March 28, 1:30PM May 15 & 16, 6:30PM The Little Mermaid April 3 & 4, 6:30PM Alice in Wonderland April 17 & 18, 6:30PM Coco May 1, 6:30PM May 2, 6:30PM Cloudy with a Chance of Meatballs May 8, 6:30PM May 9, 6:30PM Lilo & Stitch May 22, 6:30PM May 23, 6:30PM   If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.   Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.   We look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team This email was created with Wix.‌ Discover More

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.