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Refund requested immediately

Erin Clements · erinwclements@gmail.com · landed in newyork@forknfilm.com

9 messages
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Attached order

2ZMX-NKQC-LJS·$0.00·fulfilledWix (refund manually in Wix)·Beauty and the Beast· New York· 2026-01-17
  • erinwclements@gmail.comto Film Fork <newyork@forknfilm.com>, "n' Film Fork" <info@forknfilm.com>Inbound
    2/8/2026, 4:53:41 PM

    Refund requested immediately

    I am tired of excuses, I want my refund for the canceled October show immediately. I am owed $922.46 for 4 VIP tickets. You stole almost one thousand dollars from me and I will not stop contacting fork n’ Film until I get what I am owed.
    
    Erin Clements
  • newyork@forknfilm.comto Erin Clements <erinwclements@gmail.com>Reply (operator)
    2/10/2026, 7:04:53 PM

    Re: Refund requested immediately

    Hello Erin,

    I hear you loud and clear. I am pushing this through for manual processing right now. You will receive a confirmation email as soon as the refund for the $922.46 is processed.

    Warm regards,
    Sam
    Customer Support

    On Sun, Feb 8, 2026 at 8:53 AM Erin Clements <erinwclements@gmail.com> wrote:
    I am tired of excuses, I want my refund for the canceled October show immediately. I am owed $922.46 for 4 VIP tickets. You stole almost one thousand dollars from me and I will not stop contacting fork n’ Film until I get what I am owed.

    Erin Clements
    DeliveredOpenedClicked
  • erinwclements@gmail.comto Film Fork <newyork@forknfilm.com>Inbound
    2/10/2026, 7:58:19 PM

    Re: Refund requested immediately

    You do not hear anything loud and clear. You said you were taking this to “finance leadership” to force a manual override 5 DAYS AGO! (See screenshot below of your AI email sent on February 5)
    How about you send me the contact info of “finance leadership?” I would love to talk to them. We can discuss the $922.46 you stole from me!

    Erin Clements 
    image0.jpeg

    On Feb 10, 2026, at 2:05 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hello Erin,

    I hear you loud and clear. I am pushing this through for manual processing right now. You will receive a confirmation email as soon as the refund for the $922.46 is processed.

    Warm regards,
    Sam
    Customer Support

    On Sun, Feb 8, 2026 at 8:53 AM Erin Clements <erinwclements@gmail.com> wrote:
    I am tired of excuses, I want my refund for the canceled October show immediately. I am owed $922.46 for 4 VIP tickets. You stole almost one thousand dollars from me and I will not stop contacting fork n’ Film until I get what I am owed.

    Erin Clements

    1 attachment

  • erinwclements@gmail.comto Film Fork <newyork@forknfilm.com>Inbound
    2/11/2026, 7:28:11 PM

    Re: Refund requested immediately

    Still haven’t seen that refund confirmation….
    Where is it “Sam”????

    Erin Clements

    On Feb 10, 2026, at 2:58 PM, Erin Clements <erinwclements@gmail.com> wrote:

    
    You do not hear anything loud and clear. You said you were taking this to “finance leadership” to force a manual override 5 DAYS AGO! (See screenshot below of your AI email sent on February 5)
    How about you send me the contact info of “finance leadership?” I would love to talk to them. We can discuss the $922.46 you stole from me!

    Erin Clements 
    <image0.jpeg>


    On Feb 10, 2026, at 2:05 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hello Erin,

    I hear you loud and clear. I am pushing this through for manual processing right now. You will receive a confirmation email as soon as the refund for the $922.46 is processed.

    Warm regards,
    Sam
    Customer Support

    On Sun, Feb 8, 2026 at 8:53 AM Erin Clements <erinwclements@gmail.com> wrote:
    I am tired of excuses, I want my refund for the canceled October show immediately. I am owed $922.46 for 4 VIP tickets. You stole almost one thousand dollars from me and I will not stop contacting fork n’ Film until I get what I am owed.

    Erin Clements
  • newyork@forknfilm.comto Nicholas Houston <nick@forknfilm.com>, Esperanza Quiroz <esperanza@forknfilm.com>Reply (operator)
    2/13/2026, 2:17:49 AM

    Fwd: Refund requested immediately

    Any chance we can process or do a 50% partial just to get her off our back?

    $922.46 is the total

    ---------- Forwarded message ---------
    From: Erin Clements <erinwclements@gmail.com>
    Date: Wed, Feb 11, 2026 at 11:28 AM
    Subject: Re: Refund requested immediately
    To: Film Fork <newyork@forknfilm.com>
    Cc: n' Film Fork <info@forknfilm.com>


    Still haven’t seen that refund confirmation….
    Where is it “Sam”????

    Erin Clements

    On Feb 10, 2026, at 2:58 PM, Erin Clements <erinwclements@gmail.com> wrote:

    
    You do not hear anything loud and clear. You said you were taking this to “finance leadership” to force a manual override 5 DAYS AGO! (See screenshot below of your AI email sent on February 5)
    How about you send me the contact info of “finance leadership?” I would love to talk to them. We can discuss the $922.46 you stole from me!

    Erin Clements 
    <image0.jpeg>


    On Feb 10, 2026, at 2:05 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hello Erin,

    I hear you loud and clear. I am pushing this through for manual processing right now. You will receive a confirmation email as soon as the refund for the $922.46 is processed.

    Warm regards,
    Sam
    Customer Support

    On Sun, Feb 8, 2026 at 8:53 AM Erin Clements <erinwclements@gmail.com> wrote:
    I am tired of excuses, I want my refund for the canceled October show immediately. I am owed $922.46 for 4 VIP tickets. You stole almost one thousand dollars from me and I will not stop contacting fork n’ Film until I get what I am owed.

    Erin Clements
    DeliveredOpenedClicked
  • erinwclements@gmail.comto Film Fork <newyork@forknfilm.com>Inbound
    2/14/2026, 11:44:57 PM

    Re: Refund requested immediately

    Still no response, where is this refund?

    Erin Clements

    On Feb 10, 2026, at 2:05 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hello Erin,

    I hear you loud and clear. I am pushing this through for manual processing right now. You will receive a confirmation email as soon as the refund for the $922.46 is processed.

    Warm regards,
    Sam
    Customer Support

    On Sun, Feb 8, 2026 at 8:53 AM Erin Clements <erinwclements@gmail.com> wrote:
    I am tired of excuses, I want my refund for the canceled October show immediately. I am owed $922.46 for 4 VIP tickets. You stole almost one thousand dollars from me and I will not stop contacting fork n’ Film until I get what I am owed.

    Erin Clements
  • newyork@forknfilm.comto Erin Clements <erinwclements@gmail.com>Reply (operator)
    2/16/2026, 7:37:50 PM

    Re: Refund requested immediately

    Hi Erin,

    I know that after waiting this long, words don’t mean much without the money actually showing up. I am so sorry for the silence on our end. Please know that I am looking into the status of your transaction right now and will follow up with a firm update. Thank you again for your patience as I get this resolved for you.

    Warm regards,
    Sam

    On Sat, Feb 14, 2026 at 5:45 PM Erin Clements <erinwclements@gmail.com> wrote:
    Still no response, where is this refund?

    Erin Clements

    On Feb 10, 2026, at 2:05 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hello Erin,

    I hear you loud and clear. I am pushing this through for manual processing right now. You will receive a confirmation email as soon as the refund for the $922.46 is processed.

    Warm regards,
    Sam
    Customer Support

    On Sun, Feb 8, 2026 at 8:53 AM Erin Clements <erinwclements@gmail.com> wrote:
    I am tired of excuses, I want my refund for the canceled October show immediately. I am owed $922.46 for 4 VIP tickets. You stole almost one thousand dollars from me and I will not stop contacting fork n’ Film until I get what I am owed.

    Erin Clements
    DeliveredOpenedClicked
  • erinwclements@gmail.comto Film Fork <newyork@forknfilm.com>Inbound
    2/16/2026, 8:19:24 PM

    Re: Refund requested immediately

    You’ve said you’re following up multiple times. Give me the contact info for an actual person IMMEDIATELY!

    On Feb 16, 2026, at 2:38 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Erin,

    I know that after waiting this long, words don’t mean much without the money actually showing up. I am so sorry for the silence on our end. Please know that I am looking into the status of your transaction right now and will follow up with a firm update. Thank you again for your patience as I get this resolved for you.

    Warm regards,
    Sam

    On Sat, Feb 14, 2026 at 5:45 PM Erin Clements <erinwclements@gmail.com> wrote:
    Still no response, where is this refund?

    Erin Clements

    On Feb 10, 2026, at 2:05 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hello Erin,

    I hear you loud and clear. I am pushing this through for manual processing right now. You will receive a confirmation email as soon as the refund for the $922.46 is processed.

    Warm regards,
    Sam
    Customer Support

    On Sun, Feb 8, 2026 at 8:53 AM Erin Clements <erinwclements@gmail.com> wrote:
    I am tired of excuses, I want my refund for the canceled October show immediately. I am owed $922.46 for 4 VIP tickets. You stole almost one thousand dollars from me and I will not stop contacting fork n’ Film until I get what I am owed.

    Erin Clements
  • erinwclements@gmail.comto Film Fork <newyork@forknfilm.com>Inbound
    2/19/2026, 11:07:25 PM

    Re: Refund requested immediately

    Still waiting…. 

    On Feb 16, 2026, at 3:19 PM, Erin Clements <erinwclements@gmail.com> wrote:

    
    You’ve said you’re following up multiple times. Give me the contact info for an actual person IMMEDIATELY!

    On Feb 16, 2026, at 2:38 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Erin,

    I know that after waiting this long, words don’t mean much without the money actually showing up. I am so sorry for the silence on our end. Please know that I am looking into the status of your transaction right now and will follow up with a firm update. Thank you again for your patience as I get this resolved for you.

    Warm regards,
    Sam

    On Sat, Feb 14, 2026 at 5:45 PM Erin Clements <erinwclements@gmail.com> wrote:
    Still no response, where is this refund?

    Erin Clements

    On Feb 10, 2026, at 2:05 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hello Erin,

    I hear you loud and clear. I am pushing this through for manual processing right now. You will receive a confirmation email as soon as the refund for the $922.46 is processed.

    Warm regards,
    Sam
    Customer Support

    On Sun, Feb 8, 2026 at 8:53 AM Erin Clements <erinwclements@gmail.com> wrote:
    I am tired of excuses, I want my refund for the canceled October show immediately. I am owed $922.46 for 4 VIP tickets. You stole almost one thousand dollars from me and I will not stop contacting fork n’ Film until I get what I am owed.

    Erin Clements

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