Hello !

I have attended 3 Fork n Film events and l really love y'all. So I was having my birthday here. 

8 tickets were bought for Mar.7th Fork N Film by my family and friends. Since Dec.31st I sent an email asking if this showing was still on. I wanted to know because I noticed it was no longer on the site and it did not say SOLD OUT.  No one replied. I sent another email on Jan.9th asking the same question. No one replied. I then sent an email on Jan.22nd requesting two tickets to the show if a spot opened up.

Now today it is rescheduled which is not good for myself and my party because that was my birthday activity. We are not all available for the April dates and I still need to have a birthday outing.

We would like to be refunded . Please respond to my email. I am only upset because I reached to make sure this was still on and no one replied. Now it is rescheduled :(

Ariana Carthan

Cheryl Graham 

Anthony Carthan

Jasmine Bruno

Adriana Johnson 

Valencia Henry

Ligia Frias 

Isis Moquete

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Tue, Feb 3, 2026 at 1:21 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog. Due to unforeseen circumstances The Princess and the Frog events on March 6th, March 7th, and March 8th have been reschedul‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog.   Due to unforeseen circumstances The Princess and the Frog events on March 6th, March 7th, and March 8th have been rescheduled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.   April 10, 6:30PM April 11, 1:30PM or 6:30PM April 12, 1:30PM or 6:30PM    At your earliest convenience, please let us know which option works best so we can book you on your preferred date.   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll issue a credit, this way you can book when it's convenient for you.   We look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Thank you so much for getting back and I will tell my friends and  family I’ll be in touch about the processing.

My friend Ligia said she didn’t receive the cancellation email as yet. 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Wed, Feb 4, 2026 at 1:35 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Ariana,

Thank you so much for reaching out, and first, I want to say how much we appreciate your support. Having you attend three of our events already means the world to us, and we are truly honored that you chose Fork n Film to celebrate your birthday.

I am so incredibly sorry for the delay in getting back to your previous emails. We are a very small team, and we’ve been working through a significant backlog, but I completely understand your frustration—especially given the timing of your birthday.

I have received your request for a refund for the 8 tickets. We are getting this sorted for you, and I will personally let you know as soon as the refund has been processed.

We hope to have the chance to celebrate with you again in the future under better circumstances. Thank you for your patience and for being such a loyal fan of what we do!

Warm regards,

Sam

Customer Support

On Tue, Feb 3, 2026 at 3:22 PM Ariana <arianacarthan@gmail.com> wrote:

Hello !

I have attended 3 Fork n Film events and l really love y'all. So I was having my birthday here. 

8 tickets were bought for Mar.7th Fork N Film by my family and friends. Since Dec.31st I sent an email asking if this showing was still on. I wanted to know because I noticed it was no longer on the site and it did not say SOLD OUT.  No one replied. I sent another email on Jan.9th asking the same question. No one replied. I then sent an email on Jan.22nd requesting two tickets to the show if a spot opened up.

Now today it is rescheduled which is not good for myself and my party because that was my birthday activity. We are not all available for the April dates and I still need to have a birthday outing.

We would like to be refunded . Please respond to my email. I am only upset because I reached to make sure this was still on and no one replied. Now it is rescheduled :(

Ariana Carthan

Cheryl Graham 

Anthony Carthan

Jasmine Bruno

Adriana Johnson 

Valencia Henry

Ligia Frias 

Isis Moquete

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Tue, Feb 3, 2026 at 1:21 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog. Due to unforeseen circumstances The Princess and the Frog events on March 6th, March 7th, and March 8th have been reschedul‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog.   Due to unforeseen circumstances The Princess and the Frog events on March 6th, March 7th, and March 8th have been rescheduled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.   April 10, 6:30PM April 11, 1:30PM or 6:30PM April 12, 1:30PM or 6:30PM    At your earliest convenience, please let us know which option works best so we can book you on your preferred date.   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll issue a credit, this way you can book when it's convenient for you.   We look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hello 

I’m just checking about the refunds for my family and friends regarding the mar.7th film. 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Thu, Feb 5, 2026 at 1:32 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Ariana,

You are so very welcome! Regarding Ligia, I’m sorry to hear she hasn't seen the confirmation yet! Please let her know that our automated emails sometimes get filtered incorrectly, so she might want to check her spam or junk folder. If she still doesn't see it there, just let me know and I'll be happy to look into it further for her.

Warm regards,
Sam
Customer Support

On Wed, Feb 4, 2026 at 3:14 PM Ariana <arianacarthan@gmail.com> wrote:

Thank you so much for getting back and I will tell my friends and  family I’ll be in touch about the processing.

My friend Ligia said she didn’t receive the cancellation email as yet. 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Wed, Feb 4, 2026 at 1:35 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Ariana,

Thank you so much for reaching out, and first, I want to say how much we appreciate your support. Having you attend three of our events already means the world to us, and we are truly honored that you chose Fork n Film to celebrate your birthday.

I am so incredibly sorry for the delay in getting back to your previous emails. We are a very small team, and we’ve been working through a significant backlog, but I completely understand your frustration—especially given the timing of your birthday.

I have received your request for a refund for the 8 tickets. We are getting this sorted for you, and I will personally let you know as soon as the refund has been processed.

We hope to have the chance to celebrate with you again in the future under better circumstances. Thank you for your patience and for being such a loyal fan of what we do!

Warm regards,

Sam

Customer Support

On Tue, Feb 3, 2026 at 3:22 PM Ariana <arianacarthan@gmail.com> wrote:

Hello !

I have attended 3 Fork n Film events and l really love y'all. So I was having my birthday here. 

8 tickets were bought for Mar.7th Fork N Film by my family and friends. Since Dec.31st I sent an email asking if this showing was still on. I wanted to know because I noticed it was no longer on the site and it did not say SOLD OUT.  No one replied. I sent another email on Jan.9th asking the same question. No one replied. I then sent an email on Jan.22nd requesting two tickets to the show if a spot opened up.

Now today it is rescheduled which is not good for myself and my party because that was my birthday activity. We are not all available for the April dates and I still need to have a birthday outing.

We would like to be refunded . Please respond to my email. I am only upset because I reached to make sure this was still on and no one replied. Now it is rescheduled :(

Ariana Carthan

Cheryl Graham 

Anthony Carthan

Jasmine Bruno

Adriana Johnson 

Valencia Henry

Ligia Frias 

Isis Moquete

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Tue, Feb 3, 2026 at 1:21 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog. Due to unforeseen circumstances The Princess and the Frog events on March 6th, March 7th, and March 8th have been reschedul‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog.   Due to unforeseen circumstances The Princess and the Frog events on March 6th, March 7th, and March 8th have been rescheduled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.   April 10, 6:30PM April 11, 1:30PM or 6:30PM April 12, 1:30PM or 6:30PM    At your earliest convenience, please let us know which option works best so we can book you on your preferred date.   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll issue a credit, this way you can book when it's convenient for you.   We look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Good morning !

I’m checking back in because my family and friends are asking if there are any updates. 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Fri, Feb 27, 2026 at 12:37 PM Fork Film <newyork@forknfilm.com> wrote:

Dear Ariana,

Thank you for checking in. Refunds are being processed in the order they were received, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

While I can’t give you an exact date yet, please know this is a top priority for us and our team is working diligently to get to each refund. Once your refund is processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out, we’re happy to help!

Warmly,

The Fork n' Film Team

On Tue, Feb 24, 2026 at 8:52 PM Ariana <arianacarthan@gmail.com> wrote:

Hello 

I’m just checking about the refunds for my family and friends regarding the mar.7th film. 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Thu, Feb 5, 2026 at 1:32 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Ariana,

You are so very welcome! Regarding Ligia, I’m sorry to hear she hasn't seen the confirmation yet! Please let her know that our automated emails sometimes get filtered incorrectly, so she might want to check her spam or junk folder. If she still doesn't see it there, just let me know and I'll be happy to look into it further for her.

Warm regards,
Sam
Customer Support

On Wed, Feb 4, 2026 at 3:14 PM Ariana <arianacarthan@gmail.com> wrote:

Thank you so much for getting back and I will tell my friends and  family I’ll be in touch about the processing.

My friend Ligia said she didn’t receive the cancellation email as yet. 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Wed, Feb 4, 2026 at 1:35 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Ariana,

Thank you so much for reaching out, and first, I want to say how much we appreciate your support. Having you attend three of our events already means the world to us, and we are truly honored that you chose Fork n Film to celebrate your birthday.

I am so incredibly sorry for the delay in getting back to your previous emails. We are a very small team, and we’ve been working through a significant backlog, but I completely understand your frustration—especially given the timing of your birthday.

I have received your request for a refund for the 8 tickets. We are getting this sorted for you, and I will personally let you know as soon as the refund has been processed.

We hope to have the chance to celebrate with you again in the future under better circumstances. Thank you for your patience and for being such a loyal fan of what we do!

Warm regards,

Sam

Customer Support

On Tue, Feb 3, 2026 at 3:22 PM Ariana <arianacarthan@gmail.com> wrote:

Hello !

I have attended 3 Fork n Film events and l really love y'all. So I was having my birthday here. 

8 tickets were bought for Mar.7th Fork N Film by my family and friends. Since Dec.31st I sent an email asking if this showing was still on. I wanted to know because I noticed it was no longer on the site and it did not say SOLD OUT.  No one replied. I sent another email on Jan.9th asking the same question. No one replied. I then sent an email on Jan.22nd requesting two tickets to the show if a spot opened up.

Now today it is rescheduled which is not good for myself and my party because that was my birthday activity. We are not all available for the April dates and I still need to have a birthday outing.

We would like to be refunded . Please respond to my email. I am only upset because I reached to make sure this was still on and no one replied. Now it is rescheduled :(

Ariana Carthan

Cheryl Graham 

Anthony Carthan

Jasmine Bruno

Adriana Johnson 

Valencia Henry

Ligia Frias 

Isis Moquete

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Tue, Feb 3, 2026 at 1:21 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog. Due to unforeseen circumstances The Princess and the Frog events on March 6th, March 7th, and March 8th have been reschedul‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog.   Due to unforeseen circumstances The Princess and the Frog events on March 6th, March 7th, and March 8th have been rescheduled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.   April 10, 6:30PM April 11, 1:30PM or 6:30PM April 12, 1:30PM or 6:30PM    At your earliest convenience, please let us know which option works best so we can book you on your preferred date.   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll issue a credit, this way you can book when it's convenient for you.   We look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Correction 

Thank you Sam, 

It would be for Cheryl Graham 2 tickets , Ligia Frias Suazo 2 tickets, Jasmine Bruno *4 tickets 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Tue, Mar 24, 2026 at 12:41 PM Ariana <arianacarthan@gmail.com> wrote:

Thank you Sam, 

It would be for Cheryl Graham 2 tickets , Ligia Frias Suazo 2 tickets, Jasmine Bruno 3 tickets 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Tue, Mar 24, 2026 at 12:05 PM Fork Film <newyork@forknfilm.com> wrote:

Good morning, Ariana!

I appreciate you checking back in, and I'm so sorry that you’re in the position of having to answer to your family and friends about this. That’s the last thing I want for you. I’m currently digging into the status of the refund to see why it hasn’t hit your account yet. I want to make sure I give you a concrete answer you can take back to your group, so I’m following up with our billing team right now. I’ll be back in touch the moment I have more information

Warm regards,

Sam

Customer Support

On Fri, Mar 20, 2026 at 7:01 AM Ariana <arianacarthan@gmail.com> wrote:

Good morning !

I’m checking back in because my family and friends are asking if there are any updates. 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Fri, Feb 27, 2026 at 12:37 PM Fork Film <newyork@forknfilm.com> wrote:

Dear Ariana,

Thank you for checking in. Refunds are being processed in the order they were received, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

While I can’t give you an exact date yet, please know this is a top priority for us and our team is working diligently to get to each refund. Once your refund is processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out, we’re happy to help!

Warmly,

The Fork n' Film Team

On Tue, Feb 24, 2026 at 8:52 PM Ariana <arianacarthan@gmail.com> wrote:

Hello 

I’m just checking about the refunds for my family and friends regarding the mar.7th film. 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Thu, Feb 5, 2026 at 1:32 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Ariana,

You are so very welcome! Regarding Ligia, I’m sorry to hear she hasn't seen the confirmation yet! Please let her know that our automated emails sometimes get filtered incorrectly, so she might want to check her spam or junk folder. If she still doesn't see it there, just let me know and I'll be happy to look into it further for her.

Warm regards,
Sam
Customer Support

On Wed, Feb 4, 2026 at 3:14 PM Ariana <arianacarthan@gmail.com> wrote:

Thank you so much for getting back and I will tell my friends and  family I’ll be in touch about the processing.

My friend Ligia said she didn’t receive the cancellation email as yet. 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Wed, Feb 4, 2026 at 1:35 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Ariana,

Thank you so much for reaching out, and first, I want to say how much we appreciate your support. Having you attend three of our events already means the world to us, and we are truly honored that you chose Fork n Film to celebrate your birthday.

I am so incredibly sorry for the delay in getting back to your previous emails. We are a very small team, and we’ve been working through a significant backlog, but I completely understand your frustration—especially given the timing of your birthday.

I have received your request for a refund for the 8 tickets. We are getting this sorted for you, and I will personally let you know as soon as the refund has been processed.

We hope to have the chance to celebrate with you again in the future under better circumstances. Thank you for your patience and for being such a loyal fan of what we do!

Warm regards,

Sam

Customer Support

On Tue, Feb 3, 2026 at 3:22 PM Ariana <arianacarthan@gmail.com> wrote:

Hello !

I have attended 3 Fork n Film events and l really love y'all. So I was having my birthday here. 

8 tickets were bought for Mar.7th Fork N Film by my family and friends. Since Dec.31st I sent an email asking if this showing was still on. I wanted to know because I noticed it was no longer on the site and it did not say SOLD OUT.  No one replied. I sent another email on Jan.9th asking the same question. No one replied. I then sent an email on Jan.22nd requesting two tickets to the show if a spot opened up.

Now today it is rescheduled which is not good for myself and my party because that was my birthday activity. We are not all available for the April dates and I still need to have a birthday outing.

We would like to be refunded . Please respond to my email. I am only upset because I reached to make sure this was still on and no one replied. Now it is rescheduled :(

Ariana Carthan

Cheryl Graham 

Anthony Carthan

Jasmine Bruno

Adriana Johnson 

Valencia Henry

Ligia Frias 

Isis Moquete

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Tue, Feb 3, 2026 at 1:21 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog. Due to unforeseen circumstances The Princess and the Frog events on March 6th, March 7th, and March 8th have been reschedul‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog.   Due to unforeseen circumstances The Princess and the Frog events on March 6th, March 7th, and March 8th have been rescheduled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.   April 10, 6:30PM April 11, 1:30PM or 6:30PM April 12, 1:30PM or 6:30PM    At your earliest convenience, please let us know which option works best so we can book you on your preferred date.   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll issue a credit, this way you can book when it's convenient for you.   We look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hello!

A lot of time has passed now. I’m feeling like we have forgotten about this situation. 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Thu, Mar 26, 2026 at 2:25 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Ariana,

Thank you so much for following up and for providing those details for Cheryl Graham (2 tickets), Ligia Frias Suazo (2 tickets), and Jasmine Bruno (4 tickets).

I’ve received your request for a refund regarding these seats. I am heading over to our billing and reservations team right now to review the account details and see what we can do to get this resolved for you.

I'll follow up with you shortly with an update!

Warm regards,

Sam

On Tue, Mar 24, 2026 at 4:03 PM Ariana <arianacarthan@gmail.com> wrote:

Correction 

Thank you Sam, 

It would be for Cheryl Graham 2 tickets , Ligia Frias Suazo 2 tickets, Jasmine Bruno *4 tickets 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Tue, Mar 24, 2026 at 12:41 PM Ariana <arianacarthan@gmail.com> wrote:

Thank you Sam, 

It would be for Cheryl Graham 2 tickets , Ligia Frias Suazo 2 tickets, Jasmine Bruno 3 tickets 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Tue, Mar 24, 2026 at 12:05 PM Fork Film <newyork@forknfilm.com> wrote:

Good morning, Ariana!

I appreciate you checking back in, and I'm so sorry that you’re in the position of having to answer to your family and friends about this. That’s the last thing I want for you. I’m currently digging into the status of the refund to see why it hasn’t hit your account yet. I want to make sure I give you a concrete answer you can take back to your group, so I’m following up with our billing team right now. I’ll be back in touch the moment I have more information

Warm regards,

Sam

Customer Support

On Fri, Mar 20, 2026 at 7:01 AM Ariana <arianacarthan@gmail.com> wrote:

Good morning !

I’m checking back in because my family and friends are asking if there are any updates. 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Fri, Feb 27, 2026 at 12:37 PM Fork Film <newyork@forknfilm.com> wrote:

Dear Ariana,

Thank you for checking in. Refunds are being processed in the order they were received, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

While I can’t give you an exact date yet, please know this is a top priority for us and our team is working diligently to get to each refund. Once your refund is processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out, we’re happy to help!

Warmly,

The Fork n' Film Team

On Tue, Feb 24, 2026 at 8:52 PM Ariana <arianacarthan@gmail.com> wrote:

Hello 

I’m just checking about the refunds for my family and friends regarding the mar.7th film. 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Thu, Feb 5, 2026 at 1:32 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Ariana,

You are so very welcome! Regarding Ligia, I’m sorry to hear she hasn't seen the confirmation yet! Please let her know that our automated emails sometimes get filtered incorrectly, so she might want to check her spam or junk folder. If she still doesn't see it there, just let me know and I'll be happy to look into it further for her.

Warm regards,
Sam
Customer Support

On Wed, Feb 4, 2026 at 3:14 PM Ariana <arianacarthan@gmail.com> wrote:

Thank you so much for getting back and I will tell my friends and  family I’ll be in touch about the processing.

My friend Ligia said she didn’t receive the cancellation email as yet. 

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Wed, Feb 4, 2026 at 1:35 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Ariana,

Thank you so much for reaching out, and first, I want to say how much we appreciate your support. Having you attend three of our events already means the world to us, and we are truly honored that you chose Fork n Film to celebrate your birthday.

I am so incredibly sorry for the delay in getting back to your previous emails. We are a very small team, and we’ve been working through a significant backlog, but I completely understand your frustration—especially given the timing of your birthday.

I have received your request for a refund for the 8 tickets. We are getting this sorted for you, and I will personally let you know as soon as the refund has been processed.

We hope to have the chance to celebrate with you again in the future under better circumstances. Thank you for your patience and for being such a loyal fan of what we do!

Warm regards,

Sam

Customer Support

On Tue, Feb 3, 2026 at 3:22 PM Ariana <arianacarthan@gmail.com> wrote:

Hello !

I have attended 3 Fork n Film events and l really love y'all. So I was having my birthday here. 

8 tickets were bought for Mar.7th Fork N Film by my family and friends. Since Dec.31st I sent an email asking if this showing was still on. I wanted to know because I noticed it was no longer on the site and it did not say SOLD OUT.  No one replied. I sent another email on Jan.9th asking the same question. No one replied. I then sent an email on Jan.22nd requesting two tickets to the show if a spot opened up.

Now today it is rescheduled which is not good for myself and my party because that was my birthday activity. We are not all available for the April dates and I still need to have a birthday outing.

We would like to be refunded . Please respond to my email. I am only upset because I reached to make sure this was still on and no one replied. Now it is rescheduled :(

Ariana Carthan

Cheryl Graham 

Anthony Carthan

Jasmine Bruno

Adriana Johnson 

Valencia Henry

Ligia Frias 

Isis Moquete

Ariana Carthan

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.”
― Tom Bodett

On Tue, Feb 3, 2026 at 1:21 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog. Due to unforeseen circumstances The Princess and the Frog events on March 6th, March 7th, and March 8th have been reschedul‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog.   Due to unforeseen circumstances The Princess and the Frog events on March 6th, March 7th, and March 8th have been rescheduled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.   April 10, 6:30PM April 11, 1:30PM or 6:30PM April 12, 1:30PM or 6:30PM    At your earliest convenience, please let us know which option works best so we can book you on your preferred date.   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll issue a credit, this way you can book when it's convenient for you.   We look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team

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