Re: Please Reply: Fork n' Film NYC Reservation - Important Update
Dylan Mirvis (VIP) · dylanmirvis@gmail.com · landed in newyork@forknfilm.com
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- dylanmirvis@gmail.comto Fork Film <newyork@forknfilm.com>Inbound1/23/2026, 11:29:02 PM
Re: Please Reply: Fork n' Film NYC Reservation - Important Update
Hi, what is going on with the refund? I dont want to get to have to get my bank involved.Thank YouOn Wed, Jan 14, 2026 at 4:37 PM Fork Film <newyork@forknfilm.com> wrote:Hi Dylan,
Thank you so much for taking the time to speak with me on the phone a few minutes ago. I'm so glad we were able to connect.
I want to sincerely apologize for all of the back and forth during this process. We truly appreciate your patience and for being so understanding while we get everything squared away for you.
As we discussed, I am currently working on your refund for the canceled shows. I’ll be keeping a very close watch on it and will send a copy of your refund receipt over to you the very moment it has cleared on our end.WarmlyVictoriaCustomer SupportOn Mon, Jan 12, 2026 at 1:42 PM Dylan Mirvis <dylanmirvis@gmail.com> wrote:Hi please call me asap.Thank You,Dylan Mirvis917-833-9616On Mon, Jan 12, 2026 at 2:41 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:Can't see this message? View in browserImportant Announcement
Dear Fork n’ Film Guests,We hope this message finds you well. We’re reaching out with an important update regarding your reservation for this weekend.
Due to unforeseen circumstances the matinee shows on January 17th and 18th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.
We're happy to change your reservation to one of the shows below. Just let us know which event you'd like to attend and we'll gladly follow up with you.
Ratatouille
Beauty and the Beast
Lady and the Tramp
Princess and the Frog
Shrek
Little Mermaid
Alice in wonderland
Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience, we look forward to hearing from you soon.
With gratitude,
The Fork n’ Film Team
--Thank You,Dylan Mirvis917-833-9616 - newyork@forknfilm.comto Dylan Mirvis <dylanmirvis@gmail.com>Reply (operator)1/24/2026, 4:48:29 PM
Re: Please Reply: Fork n' Film NYC Reservation - Important Update
Dear Dylan,
Thank you for your email. We wanted to provide an update on your refund. Refunds are being processed in the order they were received, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.
While I can’t give you an exact date just yet, please know it’s a top priority for us and we are working on it. Once your refund has been processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out, we’re happy to help!
Warmly,
The Fork n' Film Team
On Fri, Jan 23, 2026 at 4:29 PM Dylan Mirvis <dylanmirvis@gmail.com> wrote:Hi, what is going on with the refund? I dont want to get to have to get my bank involved.Thank YouOn Wed, Jan 14, 2026 at 4:37 PM Fork Film <newyork@forknfilm.com> wrote:Hi Dylan,
Thank you so much for taking the time to speak with me on the phone a few minutes ago. I'm so glad we were able to connect.
I want to sincerely apologize for all of the back and forth during this process. We truly appreciate your patience and for being so understanding while we get everything squared away for you.
As we discussed, I am currently working on your refund for the canceled shows. I’ll be keeping a very close watch on it and will send a copy of your refund receipt over to you the very moment it has cleared on our end.WarmlyVictoriaCustomer SupportOn Mon, Jan 12, 2026 at 1:42 PM Dylan Mirvis <dylanmirvis@gmail.com> wrote:Hi please call me asap.Thank You,Dylan Mirvis917-833-9616On Mon, Jan 12, 2026 at 2:41 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:Can't see this message? View in browserImportant Announcement
Dear Fork n’ Film Guests,We hope this message finds you well. We’re reaching out with an important update regarding your reservation for this weekend.
Due to unforeseen circumstances the matinee shows on January 17th and 18th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.
We're happy to change your reservation to one of the shows below. Just let us know which event you'd like to attend and we'll gladly follow up with you.
Ratatouille
Beauty and the Beast
Lady and the Tramp
Princess and the Frog
Shrek
Little Mermaid
Alice in wonderland
Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience, we look forward to hearing from you soon.
With gratitude,
The Fork n’ Film Team
--Thank You,Dylan Mirvis917-833-9616DeliveredOpenedClicked
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