Hello Zane,

Thank you for checking in. We wanted to provide an update on your refund. Refunds are being processed, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

While I can’t give you an exact date just yet, please know it’s a top priority for us, and we are working on it. Once your refund has been processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out, we’re happy to help!

Warmly,

The Fork n' Film Team

On Wed, Jan 14, 2026 at 5:47 PM Zane Noga <zanenoga23@gmail.com> wrote:

Update on $409.98 refund, 

Hey how’s it going, I fully understand you guys are busy but I was just checking up on my refund. Making sure that we are still on track and wondering if there is any timeframe in which will receive the refund. Thank you

On Fri, Jan 9, 2026 at 10:22 AM Fork Film <tempe@forknfilm.com> wrote:

Hello Zane!

Thank you for getting back to us! We are truly sorry for this second cancellation, and we completely understand that you prefer a refund at this time. 

I have flagged your reservation for a full refund of $409.98, and our team will get that taken care of as soon as possible. At this time, due to an increased volume of refunds, the process is taking a little bit longer than expected, but please know this is a top priority for us. Once we have an update on your refund, we will let you know.

If there is anything we can help you with in the meantime, please let us know!

Warm regards,

Sierra

On Thu, Jan 8, 2026 at 7:18 PM Zane Noga <zanenoga23@gmail.com> wrote:

Could I get a response on this refund please?

On Thu, Jan 8, 2026 at 5:50 PM Zane Noga <zanenoga23@gmail.com> wrote:

Can I just get a refund please and thank you.

On Thu, Jan 8, 2026 at 5:49 PM Fork n' Film Tempe <tempe@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We are writing with a sincere update regarding the show scheduled for Sunday, January 11. Unfortunately, we are no longer able to move forward with the January 11th show. We truly understand how disappointing and frustrating this continued back and forth must be, espe‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We are writing with a sincere update regarding the show scheduled for Sunday, January 11.   Unfortunately, we are no longer able to move forward with the January 11th show. We truly understand how disappointing and frustrating this continued back and forth must be, especially after already receiving prior updates, and we are so sorry for the inconvenience this has caused.   At this time, we would love to offer a complimentary VIP upgrade when you rebook for a future Fork n’ Film show listed below. Just let us know which show you’d like to attend, and we’ll be happy to take care of the rest.   Ratatouille (future dates available) Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek Little Mermaid Alice in wonderland   We’re also happy to provide a credit so you can book a future show whenever it’s most convenient for you. We’ll be sure to include a complimentary VIP upgrade as well. Just let us know if this option works for you, and we’ll follow up with the details.   Please reply at your very earliest convenience and let us know how you would like to proceed, and we will take care of everything promptly.   We genuinely appreciate your patience and understanding, and we are very sorry for the multiple changes surrounding these events. Our goal is always to provide a seamless and magical experience, and we regret missing the mark here. We hope to have the opportunity to make things right and provide you with the magical Fork n’ Film experience you truly deserve.   We look forward to hearing from you soon.   Warm regards, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Dear Zane,

I completely understand how disappointing these delays have been, and I want to reassure you that your refund remains active in our system and is being closely monitored.

Our team is working diligently to complete every remaining refund as quickly as possible. I know this has been a longer process than expected, and I’m truly sorry for that.

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt.

Thank you for your continued understanding and kindness.

Warm Regards,

The Fork n’ Film Team

On Wed, Jan 21, 2026 at 11:18 AM Zane Noga <zanenoga23@gmail.com> wrote:

Checking in for the refund, wondering when it’s going to be processed.

On Thu, Jan 15, 2026 at 4:07 PM Fork Film <tempe@forknfilm.com> wrote:

Hello Zane,

Thank you for checking in. We wanted to provide an update on your refund. Refunds are being processed, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

While I can’t give you an exact date just yet, please know it’s a top priority for us, and we are working on it. Once your refund has been processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out, we’re happy to help!

Warmly,

The Fork n' Film Team

On Wed, Jan 14, 2026 at 5:47 PM Zane Noga <zanenoga23@gmail.com> wrote:

Update on $409.98 refund, 

Hey how’s it going, I fully understand you guys are busy but I was just checking up on my refund. Making sure that we are still on track and wondering if there is any timeframe in which will receive the refund. Thank you

On Fri, Jan 9, 2026 at 10:22 AM Fork Film <tempe@forknfilm.com> wrote:

Hello Zane!

Thank you for getting back to us! We are truly sorry for this second cancellation, and we completely understand that you prefer a refund at this time. 

I have flagged your reservation for a full refund of $409.98, and our team will get that taken care of as soon as possible. At this time, due to an increased volume of refunds, the process is taking a little bit longer than expected, but please know this is a top priority for us. Once we have an update on your refund, we will let you know.

If there is anything we can help you with in the meantime, please let us know!

Warm regards,

Sierra

On Thu, Jan 8, 2026 at 7:18 PM Zane Noga <zanenoga23@gmail.com> wrote:

Could I get a response on this refund please?

On Thu, Jan 8, 2026 at 5:50 PM Zane Noga <zanenoga23@gmail.com> wrote:

Can I just get a refund please and thank you.

On Thu, Jan 8, 2026 at 5:49 PM Fork n' Film Tempe <tempe@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We are writing with a sincere update regarding the show scheduled for Sunday, January 11. Unfortunately, we are no longer able to move forward with the January 11th show. We truly understand how disappointing and frustrating this continued back and forth must be, espe‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We are writing with a sincere update regarding the show scheduled for Sunday, January 11.   Unfortunately, we are no longer able to move forward with the January 11th show. We truly understand how disappointing and frustrating this continued back and forth must be, especially after already receiving prior updates, and we are so sorry for the inconvenience this has caused.   At this time, we would love to offer a complimentary VIP upgrade when you rebook for a future Fork n’ Film show listed below. Just let us know which show you’d like to attend, and we’ll be happy to take care of the rest.   Ratatouille (future dates available) Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek Little Mermaid Alice in wonderland   We’re also happy to provide a credit so you can book a future show whenever it’s most convenient for you. We’ll be sure to include a complimentary VIP upgrade as well. Just let us know if this option works for you, and we’ll follow up with the details.   Please reply at your very earliest convenience and let us know how you would like to proceed, and we will take care of everything promptly.   We genuinely appreciate your patience and understanding, and we are very sorry for the multiple changes surrounding these events. Our goal is always to provide a seamless and magical experience, and we regret missing the mark here. We hope to have the opportunity to make things right and provide you with the magical Fork n’ Film experience you truly deserve.   We look forward to hearing from you soon.   Warm regards, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Dear Zane,

I completely understand your frustration, and I want to sincerely thank you for continuing to follow up with us. Your refund request hasn’t been overlooked — it’s still being processed, and our team is giving these our full attention as we work through each one.

We know it’s taken longer than anticipated and are very sorry for that. You’ll receive a confirmation email and refund receipt as soon as it’s finalized.

Thank you again for your patience and understanding as we work to make this right.

With appreciation,

The Fork n’ Film Team

On Mon, Feb 2, 2026 at 9:14 AM Zane Noga <zanenoga23@gmail.com> wrote:

Okay it is now almost a complete month later. There is no way my refund is still processing. When am I able to get my money back? That’s $400, you guys scammed me.

On Fri, Jan 23, 2026 at 10:08 AM Fork Film <tempe@forknfilm.com> wrote:

Dear Zane,

I completely understand how disappointing these delays have been, and I want to reassure you that your refund remains active in our system and is being closely monitored.

Our team is working diligently to complete every remaining refund as quickly as possible. I know this has been a longer process than expected, and I’m truly sorry for that.

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt.

Thank you for your continued understanding and kindness.

Warm Regards,

The Fork n’ Film Team

On Wed, Jan 21, 2026 at 11:18 AM Zane Noga <zanenoga23@gmail.com> wrote:

Checking in for the refund, wondering when it’s going to be processed.

On Thu, Jan 15, 2026 at 4:07 PM Fork Film <tempe@forknfilm.com> wrote:

Hello Zane,

Thank you for checking in. We wanted to provide an update on your refund. Refunds are being processed, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

While I can’t give you an exact date just yet, please know it’s a top priority for us, and we are working on it. Once your refund has been processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out, we’re happy to help!

Warmly,

The Fork n' Film Team

On Wed, Jan 14, 2026 at 5:47 PM Zane Noga <zanenoga23@gmail.com> wrote:

Update on $409.98 refund, 

Hey how’s it going, I fully understand you guys are busy but I was just checking up on my refund. Making sure that we are still on track and wondering if there is any timeframe in which will receive the refund. Thank you

On Fri, Jan 9, 2026 at 10:22 AM Fork Film <tempe@forknfilm.com> wrote:

Hello Zane!

Thank you for getting back to us! We are truly sorry for this second cancellation, and we completely understand that you prefer a refund at this time. 

I have flagged your reservation for a full refund of $409.98, and our team will get that taken care of as soon as possible. At this time, due to an increased volume of refunds, the process is taking a little bit longer than expected, but please know this is a top priority for us. Once we have an update on your refund, we will let you know.

If there is anything we can help you with in the meantime, please let us know!

Warm regards,

Sierra

On Thu, Jan 8, 2026 at 7:18 PM Zane Noga <zanenoga23@gmail.com> wrote:

Could I get a response on this refund please?

On Thu, Jan 8, 2026 at 5:50 PM Zane Noga <zanenoga23@gmail.com> wrote:

Can I just get a refund please and thank you.

On Thu, Jan 8, 2026 at 5:49 PM Fork n' Film Tempe <tempe@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We are writing with a sincere update regarding the show scheduled for Sunday, January 11. Unfortunately, we are no longer able to move forward with the January 11th show. We truly understand how disappointing and frustrating this continued back and forth must be, espe‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We are writing with a sincere update regarding the show scheduled for Sunday, January 11.   Unfortunately, we are no longer able to move forward with the January 11th show. We truly understand how disappointing and frustrating this continued back and forth must be, especially after already receiving prior updates, and we are so sorry for the inconvenience this has caused.   At this time, we would love to offer a complimentary VIP upgrade when you rebook for a future Fork n’ Film show listed below. Just let us know which show you’d like to attend, and we’ll be happy to take care of the rest.   Ratatouille (future dates available) Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek Little Mermaid Alice in wonderland   We’re also happy to provide a credit so you can book a future show whenever it’s most convenient for you. We’ll be sure to include a complimentary VIP upgrade as well. Just let us know if this option works for you, and we’ll follow up with the details.   Please reply at your very earliest convenience and let us know how you would like to proceed, and we will take care of everything promptly.   We genuinely appreciate your patience and understanding, and we are very sorry for the multiple changes surrounding these events. Our goal is always to provide a seamless and magical experience, and we regret missing the mark here. We hope to have the opportunity to make things right and provide you with the magical Fork n’ Film experience you truly deserve.   We look forward to hearing from you soon.   Warm regards, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

You guys are scammers, is there a number I can contact you guys? There is no way in hell it should take a month. This is 400 dollars we are talking about

On Wed, Feb 4, 2026 at 4:33 PM Fork Film <tempe@forknfilm.com> wrote:

Dear Zane,

I completely understand your frustration, and I want to sincerely thank you for continuing to follow up with us. Your refund request hasn’t been overlooked — it’s still being processed, and our team is giving these our full attention as we work through each one.

We know it’s taken longer than anticipated and are very sorry for that. You’ll receive a confirmation email and refund receipt as soon as it’s finalized.

Thank you again for your patience and understanding as we work to make this right.

With appreciation,

The Fork n’ Film Team

On Mon, Feb 2, 2026 at 9:14 AM Zane Noga <zanenoga23@gmail.com> wrote:

Okay it is now almost a complete month later. There is no way my refund is still processing. When am I able to get my money back? That’s $400, you guys scammed me.

On Fri, Jan 23, 2026 at 10:08 AM Fork Film <tempe@forknfilm.com> wrote:

Dear Zane,

I completely understand how disappointing these delays have been, and I want to reassure you that your refund remains active in our system and is being closely monitored.

Our team is working diligently to complete every remaining refund as quickly as possible. I know this has been a longer process than expected, and I’m truly sorry for that.

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt.

Thank you for your continued understanding and kindness.

Warm Regards,

The Fork n’ Film Team

On Wed, Jan 21, 2026 at 11:18 AM Zane Noga <zanenoga23@gmail.com> wrote:

Checking in for the refund, wondering when it’s going to be processed.

On Thu, Jan 15, 2026 at 4:07 PM Fork Film <tempe@forknfilm.com> wrote:

Hello Zane,

Thank you for checking in. We wanted to provide an update on your refund. Refunds are being processed, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

While I can’t give you an exact date just yet, please know it’s a top priority for us, and we are working on it. Once your refund has been processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out, we’re happy to help!

Warmly,

The Fork n' Film Team

On Wed, Jan 14, 2026 at 5:47 PM Zane Noga <zanenoga23@gmail.com> wrote:

Update on $409.98 refund, 

Hey how’s it going, I fully understand you guys are busy but I was just checking up on my refund. Making sure that we are still on track and wondering if there is any timeframe in which will receive the refund. Thank you

On Fri, Jan 9, 2026 at 10:22 AM Fork Film <tempe@forknfilm.com> wrote:

Hello Zane!

Thank you for getting back to us! We are truly sorry for this second cancellation, and we completely understand that you prefer a refund at this time. 

I have flagged your reservation for a full refund of $409.98, and our team will get that taken care of as soon as possible. At this time, due to an increased volume of refunds, the process is taking a little bit longer than expected, but please know this is a top priority for us. Once we have an update on your refund, we will let you know.

If there is anything we can help you with in the meantime, please let us know!

Warm regards,

Sierra

On Thu, Jan 8, 2026 at 7:18 PM Zane Noga <zanenoga23@gmail.com> wrote:

Could I get a response on this refund please?

On Thu, Jan 8, 2026 at 5:50 PM Zane Noga <zanenoga23@gmail.com> wrote:

Can I just get a refund please and thank you.

On Thu, Jan 8, 2026 at 5:49 PM Fork n' Film Tempe <tempe@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We are writing with a sincere update regarding the show scheduled for Sunday, January 11. Unfortunately, we are no longer able to move forward with the January 11th show. We truly understand how disappointing and frustrating this continued back and forth must be, espe‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We are writing with a sincere update regarding the show scheduled for Sunday, January 11.   Unfortunately, we are no longer able to move forward with the January 11th show. We truly understand how disappointing and frustrating this continued back and forth must be, especially after already receiving prior updates, and we are so sorry for the inconvenience this has caused.   At this time, we would love to offer a complimentary VIP upgrade when you rebook for a future Fork n’ Film show listed below. Just let us know which show you’d like to attend, and we’ll be happy to take care of the rest.   Ratatouille (future dates available) Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek Little Mermaid Alice in wonderland   We’re also happy to provide a credit so you can book a future show whenever it’s most convenient for you. We’ll be sure to include a complimentary VIP upgrade as well. Just let us know if this option works for you, and we’ll follow up with the details.   Please reply at your very earliest convenience and let us know how you would like to proceed, and we will take care of everything promptly.   We genuinely appreciate your patience and understanding, and we are very sorry for the multiple changes surrounding these events. Our goal is always to provide a seamless and magical experience, and we regret missing the mark here. We hope to have the opportunity to make things right and provide you with the magical Fork n’ Film experience you truly deserve.   We look forward to hearing from you soon.   Warm regards, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hello? I need to know when I am going to receive the $400 you guys have conned out of me.

On Wed, Feb 4, 2026 at 9:01 PM Zane Noga <zanenoga23@gmail.com> wrote:

You guys are scammers, is there a number I can contact you guys? There is no way in hell it should take a month. This is 400 dollars we are talking about

On Wed, Feb 4, 2026 at 4:33 PM Fork Film <tempe@forknfilm.com> wrote:

Dear Zane,

I completely understand your frustration, and I want to sincerely thank you for continuing to follow up with us. Your refund request hasn’t been overlooked — it’s still being processed, and our team is giving these our full attention as we work through each one.

We know it’s taken longer than anticipated and are very sorry for that. You’ll receive a confirmation email and refund receipt as soon as it’s finalized.

Thank you again for your patience and understanding as we work to make this right.

With appreciation,

The Fork n’ Film Team

On Mon, Feb 2, 2026 at 9:14 AM Zane Noga <zanenoga23@gmail.com> wrote:

Okay it is now almost a complete month later. There is no way my refund is still processing. When am I able to get my money back? That’s $400, you guys scammed me.

On Fri, Jan 23, 2026 at 10:08 AM Fork Film <tempe@forknfilm.com> wrote:

Dear Zane,

I completely understand how disappointing these delays have been, and I want to reassure you that your refund remains active in our system and is being closely monitored.

Our team is working diligently to complete every remaining refund as quickly as possible. I know this has been a longer process than expected, and I’m truly sorry for that.

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt.

Thank you for your continued understanding and kindness.

Warm Regards,

The Fork n’ Film Team

On Wed, Jan 21, 2026 at 11:18 AM Zane Noga <zanenoga23@gmail.com> wrote:

Checking in for the refund, wondering when it’s going to be processed.

On Thu, Jan 15, 2026 at 4:07 PM Fork Film <tempe@forknfilm.com> wrote:

Hello Zane,

Thank you for checking in. We wanted to provide an update on your refund. Refunds are being processed, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

While I can’t give you an exact date just yet, please know it’s a top priority for us, and we are working on it. Once your refund has been processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out, we’re happy to help!

Warmly,

The Fork n' Film Team

On Wed, Jan 14, 2026 at 5:47 PM Zane Noga <zanenoga23@gmail.com> wrote:

Update on $409.98 refund, 

Hey how’s it going, I fully understand you guys are busy but I was just checking up on my refund. Making sure that we are still on track and wondering if there is any timeframe in which will receive the refund. Thank you

On Fri, Jan 9, 2026 at 10:22 AM Fork Film <tempe@forknfilm.com> wrote:

Hello Zane!

Thank you for getting back to us! We are truly sorry for this second cancellation, and we completely understand that you prefer a refund at this time. 

I have flagged your reservation for a full refund of $409.98, and our team will get that taken care of as soon as possible. At this time, due to an increased volume of refunds, the process is taking a little bit longer than expected, but please know this is a top priority for us. Once we have an update on your refund, we will let you know.

If there is anything we can help you with in the meantime, please let us know!

Warm regards,

Sierra

On Thu, Jan 8, 2026 at 7:18 PM Zane Noga <zanenoga23@gmail.com> wrote:

Could I get a response on this refund please?

On Thu, Jan 8, 2026 at 5:50 PM Zane Noga <zanenoga23@gmail.com> wrote:

Can I just get a refund please and thank you.

On Thu, Jan 8, 2026 at 5:49 PM Fork n' Film Tempe <tempe@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We are writing with a sincere update regarding the show scheduled for Sunday, January 11. Unfortunately, we are no longer able to move forward with the January 11th show. We truly understand how disappointing and frustrating this continued back and forth must be, espe‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We are writing with a sincere update regarding the show scheduled for Sunday, January 11.   Unfortunately, we are no longer able to move forward with the January 11th show. We truly understand how disappointing and frustrating this continued back and forth must be, especially after already receiving prior updates, and we are so sorry for the inconvenience this has caused.   At this time, we would love to offer a complimentary VIP upgrade when you rebook for a future Fork n’ Film show listed below. Just let us know which show you’d like to attend, and we’ll be happy to take care of the rest.   Ratatouille (future dates available) Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek Little Mermaid Alice in wonderland   We’re also happy to provide a credit so you can book a future show whenever it’s most convenient for you. We’ll be sure to include a complimentary VIP upgrade as well. Just let us know if this option works for you, and we’ll follow up with the details.   Please reply at your very earliest convenience and let us know how you would like to proceed, and we will take care of everything promptly.   We genuinely appreciate your patience and understanding, and we are very sorry for the multiple changes surrounding these events. Our goal is always to provide a seamless and magical experience, and we regret missing the mark here. We hope to have the opportunity to make things right and provide you with the magical Fork n’ Film experience you truly deserve.   We look forward to hearing from you soon.   Warm regards, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hi Zane,

I am reaching out to you directly because I truly hear your frustration, and I want you to know that your feelings are completely valid. I realize that waiting over a month for a refund from a canceled event is incredibly stressful, and I am so sorry that our previous updates haven't yet given you the peace of mind you deserve.

Please know that I am stepping in to look after your file with the care it deserves. We are a very small team working heart and soul to get these manually refunded as soon as possible, and I am making it my mission to ensure your $409.98 refund moves through our final steps without any further delay.

I have flagged your account with our billing lead this morning to keep everything moving forward. I will be staying in very close contact with them and will be right here to update you the moment it is finalized.

Thank you so much for hanging in there with me while I get this resolved for you once and for all. Your patience truly means the world to us.

Warm regards,

Sam

Customer Support

On Thu, Feb 12, 2026 at 5:10 PM Zane Noga <zanenoga23@gmail.com> wrote:

Where is my refund? Haven’t gotten it.

On Fri, Feb 6, 2026 at 5:35 PM Zane Noga <zanenoga23@gmail.com> wrote:

Hello? I need to know when I am going to receive the $400 you guys have conned out of me.

On Wed, Feb 4, 2026 at 9:01 PM Zane Noga <zanenoga23@gmail.com> wrote:

You guys are scammers, is there a number I can contact you guys? There is no way in hell it should take a month. This is 400 dollars we are talking about

On Wed, Feb 4, 2026 at 4:33 PM Fork Film <tempe@forknfilm.com> wrote:

Dear Zane,

I completely understand your frustration, and I want to sincerely thank you for continuing to follow up with us. Your refund request hasn’t been overlooked — it’s still being processed, and our team is giving these our full attention as we work through each one.

We know it’s taken longer than anticipated and are very sorry for that. You’ll receive a confirmation email and refund receipt as soon as it’s finalized.

Thank you again for your patience and understanding as we work to make this right.

With appreciation,

The Fork n’ Film Team

On Mon, Feb 2, 2026 at 9:14 AM Zane Noga <zanenoga23@gmail.com> wrote:

Okay it is now almost a complete month later. There is no way my refund is still processing. When am I able to get my money back? That’s $400, you guys scammed me.

On Fri, Jan 23, 2026 at 10:08 AM Fork Film <tempe@forknfilm.com> wrote:

Dear Zane,

I completely understand how disappointing these delays have been, and I want to reassure you that your refund remains active in our system and is being closely monitored.

Our team is working diligently to complete every remaining refund as quickly as possible. I know this has been a longer process than expected, and I’m truly sorry for that.

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt.

Thank you for your continued understanding and kindness.

Warm Regards,

The Fork n’ Film Team

On Wed, Jan 21, 2026 at 11:18 AM Zane Noga <zanenoga23@gmail.com> wrote:

Checking in for the refund, wondering when it’s going to be processed.

On Thu, Jan 15, 2026 at 4:07 PM Fork Film <tempe@forknfilm.com> wrote:

Hello Zane,

Thank you for checking in. We wanted to provide an update on your refund. Refunds are being processed, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

While I can’t give you an exact date just yet, please know it’s a top priority for us, and we are working on it. Once your refund has been processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out, we’re happy to help!

Warmly,

The Fork n' Film Team

On Wed, Jan 14, 2026 at 5:47 PM Zane Noga <zanenoga23@gmail.com> wrote:

Update on $409.98 refund, 

Hey how’s it going, I fully understand you guys are busy but I was just checking up on my refund. Making sure that we are still on track and wondering if there is any timeframe in which will receive the refund. Thank you

On Fri, Jan 9, 2026 at 10:22 AM Fork Film <tempe@forknfilm.com> wrote:

Hello Zane!

Thank you for getting back to us! We are truly sorry for this second cancellation, and we completely understand that you prefer a refund at this time. 

I have flagged your reservation for a full refund of $409.98, and our team will get that taken care of as soon as possible. At this time, due to an increased volume of refunds, the process is taking a little bit longer than expected, but please know this is a top priority for us. Once we have an update on your refund, we will let you know.

If there is anything we can help you with in the meantime, please let us know!

Warm regards,

Sierra

On Thu, Jan 8, 2026 at 7:18 PM Zane Noga <zanenoga23@gmail.com> wrote:

Could I get a response on this refund please?

On Thu, Jan 8, 2026 at 5:50 PM Zane Noga <zanenoga23@gmail.com> wrote:

Can I just get a refund please and thank you.

On Thu, Jan 8, 2026 at 5:49 PM Fork n' Film Tempe <tempe@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We are writing with a sincere update regarding the show scheduled for Sunday, January 11. Unfortunately, we are no longer able to move forward with the January 11th show. We truly understand how disappointing and frustrating this continued back and forth must be, espe‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We are writing with a sincere update regarding the show scheduled for Sunday, January 11.   Unfortunately, we are no longer able to move forward with the January 11th show. We truly understand how disappointing and frustrating this continued back and forth must be, especially after already receiving prior updates, and we are so sorry for the inconvenience this has caused.   At this time, we would love to offer a complimentary VIP upgrade when you rebook for a future Fork n’ Film show listed below. Just let us know which show you’d like to attend, and we’ll be happy to take care of the rest.   Ratatouille (future dates available) Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek Little Mermaid Alice in wonderland   We’re also happy to provide a credit so you can book a future show whenever it’s most convenient for you. We’ll be sure to include a complimentary VIP upgrade as well. Just let us know if this option works for you, and we’ll follow up with the details.   Please reply at your very earliest convenience and let us know how you would like to proceed, and we will take care of everything promptly.   We genuinely appreciate your patience and understanding, and we are very sorry for the multiple changes surrounding these events. Our goal is always to provide a seamless and magical experience, and we regret missing the mark here. We hope to have the opportunity to make things right and provide you with the magical Fork n’ Film experience you truly deserve.   We look forward to hearing from you soon.   Warm regards, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.