Re: Fork n' Film Important Update
Cathryn Cole · ccatcole@gmail.com · landed in newyork@forknfilm.com
2 messages
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- ccatcole@gmail.comto Fork Film <newyork@forknfilm.com>Inbound2/18/2026, 12:45:16 PM
Re: Fork n' Film Important Update
Good morning,Thank you so much for getting back to us! We apologize in the delay, we had a few conversations about dates but never quite figured one out.I am reaching out to see if these dates are still available because some of them work for us! Or perhaps Ratatouille on 3/21 (I just saw the Instagram story)?We appreciate your patience and help! Have a great day.Cathryn ColeOn Mon, Jan 12, 2026 at 1:04 PM Fork Film <newyork@forknfilm.com> wrote:Hi Cathryn!
No problem at all about Fridays, I totally understand.
Here are the upcoming weekend dates we have available for those three films:
Ratatouille:
3/29 - 6:30PM
Princess and the Frog:
3/1 - 1:30PM
3/1 - 6:30PM
Little Mermaid:
4/4 - 6:30PM
4/5 - 6:30PM
Please let me know which one works best for you and your friend, and I will get those upgraded tickets sent over right away!
Warm regards,SamCustomer SupportOn Sun, Jan 11, 2026 at 8:01 AM Cat Cole <ccatcole@gmail.com> wrote:Good morning,I am looking at dates to potentially reschedule. Unfortunately we cannot do Fridays so can you please let us know which weekend dates you have available for Ratatouille, Little Mermaid or Princess and the Frog.Thank you!Cathryn ColeOn Thu, Jan 8, 2026 at 4:48 PM Fork Film <newyork@forknfilm.com> wrote:Dear Cathryn,
We hope this message finds you well. We’re reaching out with an important update regarding your reservation for this weekend. We tried reaching out to you at the number we have on file (9738569592), but were unable to connect.
Due to unforeseen circumstances the matinee shows on January 10th and 11th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.
We're happy to change your reservation to one of the shows below. Just let us know which event you'd like to attend and we'll gladly follow up with you.
- Ratatouille
- Beauty and the Beast
- Lady and the Tramp
- Princess and the Frog
- Shrek
- Little Mermaid
- Alice in wonderland
Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience, we look forward to hearing from you soon.
With gratitude,
The Fork n’ Film Team - newyork@forknfilm.comto Cat Cole <ccatcole@gmail.com>Reply (operator)2/18/2026, 8:18:33 PM
Re: Fork n' Film Important Update
Hi Cathryn,No worries at all! Please see below for our most updated availability:Princess and the Frog:3/1 - 6:30PM4/10 - 6:30PM4/11 - 6:30PM4/12 - 1:30PM4/12 - 6:30PMRatatouille:3/21 - 1:30PM3/22 - 1:30PM3/22 - 6:30PMCoco:5/2 - 6:30PMLilo and Stitch:5/23 - 6:30PMWarm regards,SamCustomer SupportOn Wed, Feb 18, 2026 at 6:45 AM Cat Cole <ccatcole@gmail.com> wrote:Good morning,Thank you so much for getting back to us! We apologize in the delay, we had a few conversations about dates but never quite figured one out.I am reaching out to see if these dates are still available because some of them work for us! Or perhaps Ratatouille on 3/21 (I just saw the Instagram story)?We appreciate your patience and help! Have a great day.Cathryn ColeOn Mon, Jan 12, 2026 at 1:04 PM Fork Film <newyork@forknfilm.com> wrote:Hi Cathryn!
No problem at all about Fridays, I totally understand.
Here are the upcoming weekend dates we have available for those three films:
Ratatouille:
3/29 - 6:30PM
Princess and the Frog:
3/1 - 1:30PM
3/1 - 6:30PM
Little Mermaid:
4/4 - 6:30PM
4/5 - 6:30PM
Please let me know which one works best for you and your friend, and I will get those upgraded tickets sent over right away!
Warm regards,SamCustomer SupportOn Sun, Jan 11, 2026 at 8:01 AM Cat Cole <ccatcole@gmail.com> wrote:Good morning,I am looking at dates to potentially reschedule. Unfortunately we cannot do Fridays so can you please let us know which weekend dates you have available for Ratatouille, Little Mermaid or Princess and the Frog.Thank you!Cathryn ColeOn Thu, Jan 8, 2026 at 4:48 PM Fork Film <newyork@forknfilm.com> wrote:Dear Cathryn,
We hope this message finds you well. We’re reaching out with an important update regarding your reservation for this weekend. We tried reaching out to you at the number we have on file (9738569592), but were unable to connect.
Due to unforeseen circumstances the matinee shows on January 10th and 11th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.
We're happy to change your reservation to one of the shows below. Just let us know which event you'd like to attend and we'll gladly follow up with you.
- Ratatouille
- Beauty and the Beast
- Lady and the Tramp
- Princess and the Frog
- Shrek
- Little Mermaid
- Alice in wonderland
Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience, we look forward to hearing from you soon.
With gratitude,
The Fork n’ Film TeamDeliveredOpenedClicked
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