Hi Sam,

Ratatouille on 3/22 at 6:30 would be great! 

Thanks! 

On Feb 18, 2026, at 5:04 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Justin,

Please see below for our current availability in NYC!

Princess and the Frog:

3/1 - 6:30PM

4/10 - 6:30PM

4/11 - 6:30PM

4/12 - 1:30PM

4/12 - 6:30PM

Ratatouille:

3/21 - 1:30PM

3/22 - 1:30PM

3/22 - 6:30PM

Coco:

5/2 - 6:30PM

Lilo and Stitch:

5/23 - 6:30PM

Let me know what works best and we'll send over your tickets! 

Warm regards,

Sam

Customer Support

On Wed, Feb 18, 2026 at 2:44 PM Justin Schafer <justin.schafer03@gmail.com> wrote:

Hi, 

Is March 29 still available for ratatouille?

If so, I’d like to book for that one.

On Jan 12, 2026, at 12:54 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Justin,

Thanks so much for getting back to me. Although 2/14 has reached full capacity, we'd love to host you for Lady and the Tramp on 2/15 at 6:30PM! Additionally we have Ratatouille seats available for 3/27 or 3/29, both at 6PM.  

Let me know what works best for you and I will get everything squared away!

Warmly,

Victoria

Customer Support

On Sat, Jan 10, 2026 at 9:13 PM Justin Schafer <justin.schafer03@gmail.com> wrote:

Hi, 

I appreciate your timely email. 

Do you have any showings for ratatouille after January 28th? I would like a showing on February 14th if possible with the VIP and champagne package if possible. 

Thank you, 

Justin Schafer 

On Jan 6, 2026, at 12:30 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Justin,

Thank you so much for reaching out and for confirming — yes, this is in reference to the Ratatouille showing on the 11th at 1:30 PM. I want to start by sincerely apologizing for the last-minute cancellation. We know how much anticipation and planning goes into an experience like this, especially when you’re traveling, and we’re truly sorry for the inconvenience. Please know this decision was made only after every possible option was explored.


If you’re open to rescheduling at a later date or location, we would love the opportunity to make it up to you in a meaningful way. When you rebook, we’ll include a complimentary bottle of sparkling wine or champagne to enjoy during the show, and we’d also be happy to gift you two VIP tickets to a future Fork n’ Film event of your choice as a thank-you for your flexibility. Your tickets are fully transferable as well, so we can help you book at another location whenever it works best for you.

That said, if you’d prefer to move forward with a refund, we completely understand. With the high volume of requests following this cancellation, processing may take a bit longer than usual, but we’ll be sure to keep you updated throughout the process. Just let us know how you’d like to proceed, and we’ll take care of the rest.

Warmly,
Victoria
Customer Support

On Mon, Jan 5, 2026 at 5:37 PM Justin Schafer <justin.schafer03@gmail.com> wrote:

Hi, 

Is this referring to the ratatouille showing on the 11th at 1:30? If so, I would like a full refund. This was an expensive purchase and I will not be in the area for a month after this event. 

Please reply at your earliest convenience. 

Thanks, 

Justin Schafer 

On Jan 5, 2026, at 5:58 PM, Fork n' Film NYC <newyork@forknfilm.com> wrote:



‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for this weekend.   Due to unforeseen circumstances the matinee shows on January 10th and 11th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We're happy to change your reservation to one of the shows below. Just let us know which event you'd like to attend and we'll gladly follow up with you.   Ratatouille Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek Little Mermaid Alice in wonderland   Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience, we look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hi Sam, 

Thank you so much for all of your help! It’s greatly appreciated and we can’t wait for the experience!! 

On Feb 19, 2026, at 12:05 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Justin,

That sounds great! Attached are your two VIP tickets for Ratatouille on March 29th at 6:30 PM. Please disregard the "General Admission" note on the tickets, as you will be seated in the VIP section.

Additionally, I have included a coupon code below valued at the price of two VIP tickets so you can book another experience on us.

Coupon Code: VDJustinSchafer

Thank you so much for your flexibility and willingness to reschedule. We truly value your support and cannot wait to host you in the Big Apple soon!

Warm regards,

Sam

Customer Support

On Wed, Feb 18, 2026 at 4:16 PM Justin Schafer <justin.schafer03@gmail.com> wrote:

Hi Sam,

Ratatouille on 3/22 at 6:30 would be great! 

Thanks! 

On Feb 18, 2026, at 5:04 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Justin,

Please see below for our current availability in NYC!

Princess and the Frog:

3/1 - 6:30PM

4/10 - 6:30PM

4/11 - 6:30PM

4/12 - 1:30PM

4/12 - 6:30PM

Ratatouille:

3/21 - 1:30PM

3/22 - 1:30PM

3/22 - 6:30PM

Coco:

5/2 - 6:30PM

Lilo and Stitch:

5/23 - 6:30PM

Let me know what works best and we'll send over your tickets! 

Warm regards,

Sam

Customer Support

On Wed, Feb 18, 2026 at 2:44 PM Justin Schafer <justin.schafer03@gmail.com> wrote:

Hi, 

Is March 29 still available for ratatouille?

If so, I’d like to book for that one.

On Jan 12, 2026, at 12:54 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Justin,

Thanks so much for getting back to me. Although 2/14 has reached full capacity, we'd love to host you for Lady and the Tramp on 2/15 at 6:30PM! Additionally we have Ratatouille seats available for 3/27 or 3/29, both at 6PM.  

Let me know what works best for you and I will get everything squared away!

Warmly,

Victoria

Customer Support

On Sat, Jan 10, 2026 at 9:13 PM Justin Schafer <justin.schafer03@gmail.com> wrote:

Hi, 

I appreciate your timely email. 

Do you have any showings for ratatouille after January 28th? I would like a showing on February 14th if possible with the VIP and champagne package if possible. 

Thank you, 

Justin Schafer 

On Jan 6, 2026, at 12:30 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Justin,

Thank you so much for reaching out and for confirming — yes, this is in reference to the Ratatouille showing on the 11th at 1:30 PM. I want to start by sincerely apologizing for the last-minute cancellation. We know how much anticipation and planning goes into an experience like this, especially when you’re traveling, and we’re truly sorry for the inconvenience. Please know this decision was made only after every possible option was explored.


If you’re open to rescheduling at a later date or location, we would love the opportunity to make it up to you in a meaningful way. When you rebook, we’ll include a complimentary bottle of sparkling wine or champagne to enjoy during the show, and we’d also be happy to gift you two VIP tickets to a future Fork n’ Film event of your choice as a thank-you for your flexibility. Your tickets are fully transferable as well, so we can help you book at another location whenever it works best for you.

That said, if you’d prefer to move forward with a refund, we completely understand. With the high volume of requests following this cancellation, processing may take a bit longer than usual, but we’ll be sure to keep you updated throughout the process. Just let us know how you’d like to proceed, and we’ll take care of the rest.

Warmly,
Victoria
Customer Support

On Mon, Jan 5, 2026 at 5:37 PM Justin Schafer <justin.schafer03@gmail.com> wrote:

Hi, 

Is this referring to the ratatouille showing on the 11th at 1:30? If so, I would like a full refund. This was an expensive purchase and I will not be in the area for a month after this event. 

Please reply at your earliest convenience. 

Thanks, 

Justin Schafer 

On Jan 5, 2026, at 5:58 PM, Fork n' Film NYC <newyork@forknfilm.com> wrote:



‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for this weekend.   Due to unforeseen circumstances the matinee shows on January 10th and 11th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We're happy to change your reservation to one of the shows below. Just let us know which event you'd like to attend and we'll gladly follow up with you.   Ratatouille Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek Little Mermaid Alice in wonderland   Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience, we look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

<tickets - 2026-02-19T105940.364.pdf>