Re: Cancelled show tonight

Thanks for getting back to me Sierra but I'd like our refund.  Please send confirmation when it's processed. 

Thanks.

Mrs. Jeanne Evans

Teacher Librarian (LMS)

Pat Diskin Elementary School

Phone: (702) 799-5930

Fax: (702) 799-5925

On Sat, Jan 17, 2026 at 1:10 PM Fork Film <vegas@forknfilm.com> wrote:

Hello Jeanne!

Thank you for reaching out regarding the January 2nd cancellation. I truly apologize for the delayed response. 

I understand that you would like a refund, but first I would like to offer you a 100% coupon for 2 tickets.This can be used to rebook once more shows are announced. The coupon would not expire, so you can wait until the perfect show for you becomes available. 

Take some time to think it over, and let me know if you are interested. I look forward to hearing from you!

Warm regards,

Sierra

On Fri, Jan 2, 2026 at 10:42 AM slingjn <slingjn@nv.ccsd.net> wrote:

It was a present for my husband our two tickets tonight so since it's cancwlled...itd like a refund.

Please advise.

Jeanne Evans

Sent from my Verizon, Samsung Galaxy smartphone

Hi. Just wondering if there is any progress on refund receipt? Thanks. Jeanne Evans

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: Fork Film <vegas@forknfilm.com>

Date: 1/22/26 2:50 PM (GMT-08:00)

To: "Jeanne Evans [Diskin ES]" <slingjn@nv.ccsd.net>

Subject: Re: Cancelled show tonight

Hello Jeanne!

Thank you for getting back to me! I completely understand that you still prefer a refund, and we are more than happy to accommodate this request. 

I have flagged your order for a full refund, and our team will begin working on it shortly. At this time there is a slight delay in refunds, but please know that this is a top priority for our team, and we hope to have your refund processed as soon as possible. Once we have an update, we will follow up with a copy of the refund receipt. 

If there is anything we can help you with in the meantime, please let us know!

Warm regards,

Sierra

On Wed, Jan 21, 2026 at 9:24 AM Jeanne Evans [Diskin ES] <slingjn@nv.ccsd.net> wrote:

Thanks for getting back to me Sierra but I'd like our refund.  Please send confirmation when it's processed. 

Thanks.

Mrs. Jeanne Evans

Teacher Librarian (LMS)

Pat Diskin Elementary School

Phone: (702) 799-5930

Fax: (702) 799-5925

On Sat, Jan 17, 2026 at 1:10 PM Fork Film <vegas@forknfilm.com> wrote:

Hello Jeanne!

Thank you for reaching out regarding the January 2nd cancellation. I truly apologize for the delayed response. 

I understand that you would like a refund, but first I would like to offer you a 100% coupon for 2 tickets.This can be used to rebook once more shows are announced. The coupon would not expire, so you can wait until the perfect show for you becomes available. 

Take some time to think it over, and let me know if you are interested. I look forward to hearing from you!

Warm regards,

Sierra

On Fri, Jan 2, 2026 at 10:42 AM slingjn <slingjn@nv.ccsd.net> wrote:

It was a present for my husband our two tickets tonight so since it's cancwlled...itd like a refund.

Please advise.

Jeanne Evans

Sent from my Verizon, Samsung Galaxy smartphone

Hi Sam, 

Any update? It's almost March. Id really like that confirmation number.

Thanks.

Jeanne Evans

Sent from my Galaxy

-------- Original message --------

From: Fork Film <vegas@forknfilm.com>

Date: 2/18/26 11:56 AM (GMT-08:00)

To: slingjn <slingjn@nv.ccsd.net>

Subject: Re: Cancelled show tonight

Hi Jeanne,

Thank you so much for touching base.

I completely understand wanting to get that confirmation in your hands. I’m looking into the status of your refund receipt right now to see exactly where it is in the pipeline.

I’ll check in with our billing team and get back to you with an update as quickly as possible. Thank you for your continued patience - we really appreciate it!

Warm regards,

Sam

Customer Support

On Sat, Feb 14, 2026 at 12:39 PM slingjn <slingjn@nv.ccsd.net> wrote:

Hi. Just wondering if there is any progress on refund receipt? Thanks. Jeanne Evans

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: Fork Film <vegas@forknfilm.com>

Date: 1/22/26 2:50 PM (GMT-08:00)

To: "Jeanne Evans [Diskin ES]" <slingjn@nv.ccsd.net>

Subject: Re: Cancelled show tonight

Hello Jeanne!

Thank you for getting back to me! I completely understand that you still prefer a refund, and we are more than happy to accommodate this request. 

I have flagged your order for a full refund, and our team will begin working on it shortly. At this time there is a slight delay in refunds, but please know that this is a top priority for our team, and we hope to have your refund processed as soon as possible. Once we have an update, we will follow up with a copy of the refund receipt. 

If there is anything we can help you with in the meantime, please let us know!

Warm regards,

Sierra

On Wed, Jan 21, 2026 at 9:24 AM Jeanne Evans [Diskin ES] <slingjn@nv.ccsd.net> wrote:

Thanks for getting back to me Sierra but I'd like our refund.  Please send confirmation when it's processed. 

Thanks.

Mrs. Jeanne Evans

Teacher Librarian (LMS)

Pat Diskin Elementary School

Phone: (702) 799-5930

Fax: (702) 799-5925

On Sat, Jan 17, 2026 at 1:10 PM Fork Film <vegas@forknfilm.com> wrote:

Hello Jeanne!

Thank you for reaching out regarding the January 2nd cancellation. I truly apologize for the delayed response. 

I understand that you would like a refund, but first I would like to offer you a 100% coupon for 2 tickets.This can be used to rebook once more shows are announced. The coupon would not expire, so you can wait until the perfect show for you becomes available. 

Take some time to think it over, and let me know if you are interested. I look forward to hearing from you!

Warm regards,

Sierra

On Fri, Jan 2, 2026 at 10:42 AM slingjn <slingjn@nv.ccsd.net> wrote:

It was a present for my husband our two tickets tonight so since it's cancwlled...itd like a refund.

Please advise.

Jeanne Evans

Sent from my Verizon, Samsung Galaxy smartphone