Re: Thanks for registering! Here are your tickets

Can I get the address for this week show and the payment link again for my daughter asap? 

On Monday, January 12, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

It was such a pleasure speaking with you a few minutes ago!

As we discussed, I have attached Keba’s ticket for The Princess and the Frog on February 27th at 6:30 PM below.

To secure your additional ticket, please click here to complete your purchase. Just a heads-up that this link and the held ticket will expire in 7 days. Once you have finished the checkout process, please let me know so I can finalize everything and send over the second ticket!

If you have any questions at all or run into any trouble with the link, please don't hesitate to reach out.

Warmly,
Victoria
Customer Support

On Mon, Jan 12, 2026 at 11:34 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

6468771423 

On Monday, January 12, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

Do you have time for a quick phone call today? I just tried you at the number we have on file (6313813120) but was unable to reach you. We just need to verify a few things concerning your tickets. 

Looking forward to hearing from you!

Warmly,

Victoria

Customer Support

On Thu, Jan 8, 2026 at 9:23 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

Yes the 27th for both of us please lock us in . And I will be reaching out a week before for location !

On Thursday, January 8, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

I hear you completely, and I am so sorry for any stress or confusion this has caused! I truly want to make sure your next visit is seamless and magical for both you and your child.

The tickets I sent over were created based on your original request for Lady and the Tramp, but I would be more than happy to get you switched over to The Princess and the Frog instead! We still have availability for both February 27th and February 28th at 6:30 PM, so please just let me know which of those dates works better for you and I will update everything immediately.

I also want to apologize for the "run around" with Uber; I know how frustrating that is when you are trying to plan your day. The reason we don't typically release the exact address until a week before the show is because we are a pop-up style experience, and our venues are subject to change up until 7 days prior to the event. However, I completely understand needing that information for planning and to avoid extra travel costs, so I will personally make sure you have the confirmed location details well in advance of your reservation.

Would you like me to move your tickets to the 27th or the 28th for The Princess and the Frog?

Warmly,

Victoria

Customer Support

On Wed, Jan 7, 2026 at 5:02 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

I thought it was a ticket for me and my child for princess and the frog . Oh man .. can we talk on the phone I want to make sure everything is understood and we don’t run all around the city again looking for the place . we took a loss in uber funds . So I want to make sure 

On Wednesday, January 7, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi there!

I have successfully processed your ticket for Lady and the Tramp on February 15th, at 6:30PM. Thank you so much for your patience and we will confirm the location for you shortly!

Warmly,

Victoria

Customer Support

On Tue, Jan 6, 2026 at 3:40 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

2/15 6:30

2/27 6:30

2/28 6:30

On Tuesday, January 6, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

Thank you so much for bearing with us here. Please see below for our current availability

Beauty and the Beast:

1/18 - 1:30PM

Lady and the Tramp:

2/13 - 6:30PM

2/15 - 6:30PM

Princess and the Frog:

2/27 - 6:30PM

2/28 - 1:30PM

2/28 - 6:30PM

Ratatouille:

3/7 - 6:30PM

3/8 - 6:30PM

3/27 - 6:30PM

3/29 - 6:30PM

Shrek:

3/13 - 6:30PM

3/15 - 6:30PM

The Little Mermaid:

4/3 - 6:30PM

4/4 - 6:30PM

4/5 - 6:30PM

Alice in Wonderland:

4/17 - 6:30PM

4/18 - 6:30PM

4/19 - 6:30PM

Availability is very limited and fills up quickly, so please reply as soon as possible with your top three preferred dates and times, and we’ll get you scheduled into the best available option right away. 

Looking forward to hearing from you soon!

Warmly,

Victoria

Customer Support

On Sun, Jan 4, 2026 at 7:31 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

Good afternoon ashley just checking for an update. It’s been a few weeks since the show i was supposed to see just want to make sure i get the address this time for the show. So at your earliest convenience can you please let me know the day and time you have available, since the days and time i want you don’t have. 

If u tell me today i can make a decision and get the location now so it is no mixup 

On Friday, January 2, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon, 

No we are at full capacity on that date at well for 1:30 but we do have 1/9 at 1:30pm 

Best,
Amanda

On Fri, Jan 2, 2026 at 11:42 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

How about 1:30 pm ? Is that available on that date ?? 

On Friday, January 2, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

Good afternoon! I’m so sorry about this, but we’re currently at full capacity for January 11th at 6:30 PM and aren’t able to accommodate additional guests for that showing.

If you’d like, I’d be more than happy to help look at other available dates or shows that might work for you. Just let me know what you’re hoping for, and I’ll do my best to assist.

Warmly,
Amanda 

On Wed, Dec 31, 2025 at 2:34 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

Good afternoon. Can we do 1/11 at 6:30 ?

On Wednesday, December 24, 2025, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

I do have 1/10 at 1:30pm available if this time works best for you please let me know and I can get you in there as soon as possible.

Best,
Amanda

On Tue, Dec 23, 2025 at 7:34 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

I would like to see either show 1/10 or 1/11 at 6:30 pm , with location available ahead of time please ? 

On Monday, December 22, 2025, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

I sincerely apologize for not calling you back. I was extremely busy, but I want to be clear that this is not an excuse, and I’m sorry for the frustration this caused. Thank you for your patience.

Let’s continue communicating via email so we can get everything sorted smoothly. I’d be more than happy to help you and your child attend an upcoming show. Please let me know which film you’re interested in, and I can share the available dates and help get tickets set up for you.

I’m looking forward to getting this resolved for you.

Best,
Amanda

On Mon, Dec 22, 2025 at 11:05 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

Hello ?

On Saturday, December 20, 2025, Ramon Polanco <rpfoodllc@gmail.com> wrote:

Hey never received a phone call I’m trying to to see if you can help me with tickets for me and my kid . So we can see and upcoming show … last week I never got a location to see the grinch in NYC 

On Wednesday, December 17, 2025, Fork Film <newyork@forknfilm.com> wrote:

Good morning Ramon,

Yes I can give you a call tomorrow at 3pm. Look forward to speaking with you. 

Best,
Amanda

On Wed, Dec 17, 2025 at 6:35 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

How about Thursday , 3pm 

631-381-3120 .. thank you , 

On Tuesday, December 16, 2025, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

I'd be more than happy to speak with you directly. What is a good day and time to call you?

Best,
Amanda

On Tue, Dec 16, 2025 at 8:04 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

I will look to see if anyone of the shows fit my schedule and you can be of help , is there a number or a faster response t am that I can speak to? And why wasn’t the location emailed to me ? 

On Monday, December 15, 2025, Fork Film <newyork@forknfilm.com> wrote:

Hi there,

I am truly so sorry this happened. I completely understand how frustrating and upsetting it must have been to be in New York, searching for the location, and ultimately missing the show because the details weren’t received. That is absolutely not the experience we want for our guests, and I sincerely apologize for the stress and inconvenience this caused.

Yes, we would be more than happy to reschedule you for another showing so you’re still able to enjoy a Fork n’ Film experience. Please let me know which film you’d like to attend, and I’ll take care of arranging everything for you.

Thank you again for your patience, and I’m very sorry for what you went through.

Best,
Amanda

On Sun, Dec 14, 2025 at 11:04 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

We never got the location and been running around New York City trying to find , unfortunate I missed the show due to never receiving a location , is there any voucher or ticket I can get to use when I want to see another film ? 

On Saturday, December 13, 2025, Fork n' Film NYC <newyork@forknfilm.com> wrote:

We’re excited to welcome you for an unforgettable evening. Please review the key details below:

Location:
To be determined, location will be sent 1 week prior.

Parking:
Street parking and paid garages are available nearby. We recommend carpooling or using a ride-share service.

Check-In & Timing:
Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued.

Tickets & Seating:
Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in.

Seating Acknowledgment:
I understand that I choose my seat at checkout, all tables are two-tops, and if I purchase a single ticket, I may be seated next to another guest.

Dietary Requests:
Must be submitted at least 72 hours in advance to info@forknfilm.com.

Accommodations:
If you need wheelchair access or a high chair, please let us know in advance.

For questions, contact info@forknfilm.com | 12/14/25 @ 1:30pm How the Grinch Stole Christmas: NYC | December 14, 2025, 1:30 – 3:30 PM | Location will be sent 1 week prior to event | Add to my Google Calendar | | ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Thanks for registering! Here are your tickets  We’re excited to welcome you for an unforgettable evening. Please review the key details below: Location: To be determined, location will be sent 1 week prior. Parking: Street parking and paid garages are available nearby. We recommend carpooling or using a ride-share service. Check-In & Timing: Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued. Tickets & Seating: Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in. Seating Acknowledgment: I understand that I choose my seat at checkout, all tables are two-tops, and if I purchase a single ticket, I may be seated next to another guest. Dietary Requests: Must be submitted at least 72 hours in advance to info@forknfilm.com. Accommodations: If you need wheelchair access or a high chair, please let us know in advance. For questions, contact info@forknfilm.com  12/14/25 @ 1:30pm How the Grinch Stole Christmas: NYC  December 14, 2025, 1:30 – 3:30 PM  Location will be sent 1 week prior to event  Learn more about this event Add to my Google Calendar

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hey 

On Wed, Mar 4, 2026 at 12:22 PM Fork Film <newyork@forknfilm.com> wrote:

---------- Forwarded message ---------
From: Fork Film <newyork@forknfilm.com>
Date: Wed, Feb 25, 2026 at 11:22 AM
Subject: Re: Thanks for registering! Here are your tickets
To: Ramon Polanco <rpfoodllc@gmail.com>

Hi there!

Thanks so much for getting back to us. Please click here to complete your purchase. Once you finish the checkout process, please let me know so I can finalize everything and send over the second ticket!

If you have any questions at all or run into any trouble with the link, please don't hesitate to reach out.

Warmly,
Victoria
Customer Support

On Tue, Feb 24, 2026 at 2:21 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

Can I get the address for this week show and the payment link again for my daughter asap? 

On Monday, January 12, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

It was such a pleasure speaking with you a few minutes ago!

As we discussed, I have attached Keba’s ticket for The Princess and the Frog on February 27th at 6:30 PM below.

To secure your additional ticket, please click here to complete your purchase. Just a heads-up that this link and the held ticket will expire in 7 days. Once you have finished the checkout process, please let me know so I can finalize everything and send over the second ticket!

If you have any questions at all or run into any trouble with the link, please don't hesitate to reach out.

Warmly,
Victoria
Customer Support

On Mon, Jan 12, 2026 at 11:34 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

6468771423 

On Monday, January 12, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

Do you have time for a quick phone call today? I just tried you at the number we have on file (6313813120) but was unable to reach you. We just need to verify a few things concerning your tickets. 

Looking forward to hearing from you!

Warmly,

Victoria

Customer Support

On Thu, Jan 8, 2026 at 9:23 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

Yes the 27th for both of us please lock us in . And I will be reaching out a week before for location !

On Thursday, January 8, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

I hear you completely, and I am so sorry for any stress or confusion this has caused! I truly want to make sure your next visit is seamless and magical for both you and your child.

The tickets I sent over were created based on your original request for Lady and the Tramp, but I would be more than happy to get you switched over to The Princess and the Frog instead! We still have availability for both February 27th and February 28th at 6:30 PM, so please just let me know which of those dates works better for you and I will update everything immediately.

I also want to apologize for the "run around" with Uber; I know how frustrating that is when you are trying to plan your day. The reason we don't typically release the exact address until a week before the show is because we are a pop-up style experience, and our venues are subject to change up until 7 days prior to the event. However, I completely understand needing that information for planning and to avoid extra travel costs, so I will personally make sure you have the confirmed location details well in advance of your reservation.

Would you like me to move your tickets to the 27th or the 28th for The Princess and the Frog?

Warmly,

Victoria

Customer Support

On Wed, Jan 7, 2026 at 5:02 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

I thought it was a ticket for me and my child for princess and the frog . Oh man .. can we talk on the phone I want to make sure everything is understood and we don’t run all around the city again looking for the place . we took a loss in uber funds . So I want to make sure 

On Wednesday, January 7, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi there!

I have successfully processed your ticket for Lady and the Tramp on February 15th, at 6:30PM. Thank you so much for your patience and we will confirm the location for you shortly!

Warmly,

Victoria

Customer Support

On Tue, Jan 6, 2026 at 3:40 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

2/15 6:30

2/27 6:30

2/28 6:30

On Tuesday, January 6, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

Thank you so much for bearing with us here. Please see below for our current availability

Beauty and the Beast:

1/18 - 1:30PM

Lady and the Tramp:

2/13 - 6:30PM

2/15 - 6:30PM

Princess and the Frog:

2/27 - 6:30PM

2/28 - 1:30PM

2/28 - 6:30PM

Ratatouille:

3/7 - 6:30PM

3/8 - 6:30PM

3/27 - 6:30PM

3/29 - 6:30PM

Shrek:

3/13 - 6:30PM

3/15 - 6:30PM

The Little Mermaid:

4/3 - 6:30PM

4/4 - 6:30PM

4/5 - 6:30PM

Alice in Wonderland:

4/17 - 6:30PM

4/18 - 6:30PM

4/19 - 6:30PM

Availability is very limited and fills up quickly, so please reply as soon as possible with your top three preferred dates and times, and we’ll get you scheduled into the best available option right away. 

Looking forward to hearing from you soon!

Warmly,

Victoria

Customer Support

On Sun, Jan 4, 2026 at 7:31 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

Good afternoon ashley just checking for an update. It’s been a few weeks since the show i was supposed to see just want to make sure i get the address this time for the show. So at your earliest convenience can you please let me know the day and time you have available, since the days and time i want you don’t have. 

If u tell me today i can make a decision and get the location now so it is no mixup 

On Friday, January 2, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon, 

No we are at full capacity on that date at well for 1:30 but we do have 1/9 at 1:30pm 

Best,
Amanda

On Fri, Jan 2, 2026 at 11:42 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

How about 1:30 pm ? Is that available on that date ?? 

On Friday, January 2, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

Good afternoon! I’m so sorry about this, but we’re currently at full capacity for January 11th at 6:30 PM and aren’t able to accommodate additional guests for that showing.

If you’d like, I’d be more than happy to help look at other available dates or shows that might work for you. Just let me know what you’re hoping for, and I’ll do my best to assist.

Warmly,
Amanda 

On Wed, Dec 31, 2025 at 2:34 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

Good afternoon. Can we do 1/11 at 6:30 ?

On Wednesday, December 24, 2025, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

I do have 1/10 at 1:30pm available if this time works best for you please let me know and I can get you in there as soon as possible.

Best,
Amanda

On Tue, Dec 23, 2025 at 7:34 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

I would like to see either show 1/10 or 1/11 at 6:30 pm , with location available ahead of time please ? 

On Monday, December 22, 2025, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

I sincerely apologize for not calling you back. I was extremely busy, but I want to be clear that this is not an excuse, and I’m sorry for the frustration this caused. Thank you for your patience.

Let’s continue communicating via email so we can get everything sorted smoothly. I’d be more than happy to help you and your child attend an upcoming show. Please let me know which film you’re interested in, and I can share the available dates and help get tickets set up for you.

I’m looking forward to getting this resolved for you.

Best,
Amanda

On Mon, Dec 22, 2025 at 11:05 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

Hello ?

On Saturday, December 20, 2025, Ramon Polanco <rpfoodllc@gmail.com> wrote:

Hey never received a phone call I’m trying to to see if you can help me with tickets for me and my kid . So we can see and upcoming show … last week I never got a location to see the grinch in NYC 

On Wednesday, December 17, 2025, Fork Film <newyork@forknfilm.com> wrote:

Good morning Ramon,

Yes I can give you a call tomorrow at 3pm. Look forward to speaking with you. 

Best,
Amanda

On Wed, Dec 17, 2025 at 6:35 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

How about Thursday , 3pm 

631-381-3120 .. thank you , 

On Tuesday, December 16, 2025, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

I'd be more than happy to speak with you directly. What is a good day and time to call you?

Best,
Amanda

On Tue, Dec 16, 2025 at 8:04 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

I will look to see if anyone of the shows fit my schedule and you can be of help , is there a number or a faster response t am that I can speak to? And why wasn’t the location emailed to me ? 

On Monday, December 15, 2025, Fork Film <newyork@forknfilm.com> wrote:

Hi there,

I am truly so sorry this happened. I completely understand how frustrating and upsetting it must have been to be in New York, searching for the location, and ultimately missing the show because the details weren’t received. That is absolutely not the experience we want for our guests, and I sincerely apologize for the stress and inconvenience this caused.

Yes, we would be more than happy to reschedule you for another showing so you’re still able to enjoy a Fork n’ Film experience. Please let me know which film you’d like to attend, and I’ll take care of arranging everything for you.

Thank you again for your patience, and I’m very sorry for what you went through.

Best,
Amanda

On Sun, Dec 14, 2025 at 11:04 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

We never got the location and been running around New York City trying to find , unfortunate I missed the show due to never receiving a location , is there any voucher or ticket I can get to use when I want to see another film ? 

On Saturday, December 13, 2025, Fork n' Film NYC <newyork@forknfilm.com> wrote:

We’re excited to welcome you for an unforgettable evening. Please review the key details below:

Location:
To be determined, location will be sent 1 week prior.

Parking:
Street parking and paid garages are available nearby. We recommend carpooling or using a ride-share service.

Check-In & Timing:
Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued.

Tickets & Seating:
Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in.

Seating Acknowledgment:
I understand that I choose my seat at checkout, all tables are two-tops, and if I purchase a single ticket, I may be seated next to another guest.

Dietary Requests:
Must be submitted at least 72 hours in advance to info@forknfilm.com.

Accommodations:
If you need wheelchair access or a high chair, please let us know in advance.

For questions, contact info@forknfilm.com | 12/14/25 @ 1:30pm How the Grinch Stole Christmas: NYC | December 14, 2025, 1:30 – 3:30 PM | Location will be sent 1 week prior to event | Add to my Google Calendar | | ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Thanks for registering! Here are your tickets  We’re excited to welcome you for an unforgettable evening. Please review the key details below: Location: To be determined, location will be sent 1 week prior. Parking: Street parking and paid garages are available nearby. We recommend carpooling or using a ride-share service. Check-In & Timing: Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued. Tickets & Seating: Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in. Seating Acknowledgment: I understand that I choose my seat at checkout, all tables are two-tops, and if I purchase a single ticket, I may be seated next to another guest. Dietary Requests: Must be submitted at least 72 hours in advance to info@forknfilm.com. Accommodations: If you need wheelchair access or a high chair, please let us know in advance. For questions, contact info@forknfilm.com  12/14/25 @ 1:30pm How the Grinch Stole Christmas: NYC  December 14, 2025, 1:30 – 3:30 PM  Location will be sent 1 week prior to event  Learn more about this event Add to my Google Calendar

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Yes I was told I was getting only one ticket but when I got to the show it was two tickets. 

On Fri, Mar 6, 2026 at 11:56 AM Fork Film <newyork@forknfilm.com> wrote:

Hi Makeba,

I hope you had a wonderful time at the event last weekend!

I’m forwarding this thread just in case there was any confusion regarding the additional ticket for your daughter. Please don't hesitate to touch base if you have any questions or need further clarification.

Have a great weekend!

Warm regards,

Sam

Customer Support

On Wed, Mar 4, 2026 at 1:08 PM Makeba Bell <bellmakeba1@gmail.com> wrote:

Hey 

On Wed, Mar 4, 2026 at 12:22 PM Fork Film <newyork@forknfilm.com> wrote:

---------- Forwarded message ---------
From: Fork Film <newyork@forknfilm.com>
Date: Wed, Feb 25, 2026 at 11:22 AM
Subject: Re: Thanks for registering! Here are your tickets
To: Ramon Polanco <rpfoodllc@gmail.com>

Hi there!

Thanks so much for getting back to us. Please click here to complete your purchase. Once you finish the checkout process, please let me know so I can finalize everything and send over the second ticket!

If you have any questions at all or run into any trouble with the link, please don't hesitate to reach out.

Warmly,
Victoria
Customer Support

On Tue, Feb 24, 2026 at 2:21 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

Can I get the address for this week show and the payment link again for my daughter asap? 

On Monday, January 12, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

It was such a pleasure speaking with you a few minutes ago!

As we discussed, I have attached Keba’s ticket for The Princess and the Frog on February 27th at 6:30 PM below.

To secure your additional ticket, please click here to complete your purchase. Just a heads-up that this link and the held ticket will expire in 7 days. Once you have finished the checkout process, please let me know so I can finalize everything and send over the second ticket!

If you have any questions at all or run into any trouble with the link, please don't hesitate to reach out.

Warmly,
Victoria
Customer Support

On Mon, Jan 12, 2026 at 11:34 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

6468771423 

On Monday, January 12, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

Do you have time for a quick phone call today? I just tried you at the number we have on file (6313813120) but was unable to reach you. We just need to verify a few things concerning your tickets. 

Looking forward to hearing from you!

Warmly,

Victoria

Customer Support

On Thu, Jan 8, 2026 at 9:23 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

Yes the 27th for both of us please lock us in . And I will be reaching out a week before for location !

On Thursday, January 8, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

I hear you completely, and I am so sorry for any stress or confusion this has caused! I truly want to make sure your next visit is seamless and magical for both you and your child.

The tickets I sent over were created based on your original request for Lady and the Tramp, but I would be more than happy to get you switched over to The Princess and the Frog instead! We still have availability for both February 27th and February 28th at 6:30 PM, so please just let me know which of those dates works better for you and I will update everything immediately.

I also want to apologize for the "run around" with Uber; I know how frustrating that is when you are trying to plan your day. The reason we don't typically release the exact address until a week before the show is because we are a pop-up style experience, and our venues are subject to change up until 7 days prior to the event. However, I completely understand needing that information for planning and to avoid extra travel costs, so I will personally make sure you have the confirmed location details well in advance of your reservation.

Would you like me to move your tickets to the 27th or the 28th for The Princess and the Frog?

Warmly,

Victoria

Customer Support

On Wed, Jan 7, 2026 at 5:02 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

I thought it was a ticket for me and my child for princess and the frog . Oh man .. can we talk on the phone I want to make sure everything is understood and we don’t run all around the city again looking for the place . we took a loss in uber funds . So I want to make sure 

On Wednesday, January 7, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi there!

I have successfully processed your ticket for Lady and the Tramp on February 15th, at 6:30PM. Thank you so much for your patience and we will confirm the location for you shortly!

Warmly,

Victoria

Customer Support

On Tue, Jan 6, 2026 at 3:40 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

2/15 6:30

2/27 6:30

2/28 6:30

On Tuesday, January 6, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

Thank you so much for bearing with us here. Please see below for our current availability

Beauty and the Beast:

1/18 - 1:30PM

Lady and the Tramp:

2/13 - 6:30PM

2/15 - 6:30PM

Princess and the Frog:

2/27 - 6:30PM

2/28 - 1:30PM

2/28 - 6:30PM

Ratatouille:

3/7 - 6:30PM

3/8 - 6:30PM

3/27 - 6:30PM

3/29 - 6:30PM

Shrek:

3/13 - 6:30PM

3/15 - 6:30PM

The Little Mermaid:

4/3 - 6:30PM

4/4 - 6:30PM

4/5 - 6:30PM

Alice in Wonderland:

4/17 - 6:30PM

4/18 - 6:30PM

4/19 - 6:30PM

Availability is very limited and fills up quickly, so please reply as soon as possible with your top three preferred dates and times, and we’ll get you scheduled into the best available option right away. 

Looking forward to hearing from you soon!

Warmly,

Victoria

Customer Support

On Sun, Jan 4, 2026 at 7:31 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

Good afternoon ashley just checking for an update. It’s been a few weeks since the show i was supposed to see just want to make sure i get the address this time for the show. So at your earliest convenience can you please let me know the day and time you have available, since the days and time i want you don’t have. 

If u tell me today i can make a decision and get the location now so it is no mixup 

On Friday, January 2, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon, 

No we are at full capacity on that date at well for 1:30 but we do have 1/9 at 1:30pm 

Best,
Amanda

On Fri, Jan 2, 2026 at 11:42 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

How about 1:30 pm ? Is that available on that date ?? 

On Friday, January 2, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

Good afternoon! I’m so sorry about this, but we’re currently at full capacity for January 11th at 6:30 PM and aren’t able to accommodate additional guests for that showing.

If you’d like, I’d be more than happy to help look at other available dates or shows that might work for you. Just let me know what you’re hoping for, and I’ll do my best to assist.

Warmly,
Amanda 

On Wed, Dec 31, 2025 at 2:34 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

Good afternoon. Can we do 1/11 at 6:30 ?

On Wednesday, December 24, 2025, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

I do have 1/10 at 1:30pm available if this time works best for you please let me know and I can get you in there as soon as possible.

Best,
Amanda

On Tue, Dec 23, 2025 at 7:34 PM Ramon Polanco <rpfoodllc@gmail.com> wrote:

I would like to see either show 1/10 or 1/11 at 6:30 pm , with location available ahead of time please ? 

On Monday, December 22, 2025, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

I sincerely apologize for not calling you back. I was extremely busy, but I want to be clear that this is not an excuse, and I’m sorry for the frustration this caused. Thank you for your patience.

Let’s continue communicating via email so we can get everything sorted smoothly. I’d be more than happy to help you and your child attend an upcoming show. Please let me know which film you’re interested in, and I can share the available dates and help get tickets set up for you.

I’m looking forward to getting this resolved for you.

Best,
Amanda

On Mon, Dec 22, 2025 at 11:05 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

Hello ?

On Saturday, December 20, 2025, Ramon Polanco <rpfoodllc@gmail.com> wrote:

Hey never received a phone call I’m trying to to see if you can help me with tickets for me and my kid . So we can see and upcoming show … last week I never got a location to see the grinch in NYC 

On Wednesday, December 17, 2025, Fork Film <newyork@forknfilm.com> wrote:

Good morning Ramon,

Yes I can give you a call tomorrow at 3pm. Look forward to speaking with you. 

Best,
Amanda

On Wed, Dec 17, 2025 at 6:35 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

How about Thursday , 3pm 

631-381-3120 .. thank you , 

On Tuesday, December 16, 2025, Fork Film <newyork@forknfilm.com> wrote:

Hi Ramon,

I'd be more than happy to speak with you directly. What is a good day and time to call you?

Best,
Amanda

On Tue, Dec 16, 2025 at 8:04 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

I will look to see if anyone of the shows fit my schedule and you can be of help , is there a number or a faster response t am that I can speak to? And why wasn’t the location emailed to me ? 

On Monday, December 15, 2025, Fork Film <newyork@forknfilm.com> wrote:

Hi there,

I am truly so sorry this happened. I completely understand how frustrating and upsetting it must have been to be in New York, searching for the location, and ultimately missing the show because the details weren’t received. That is absolutely not the experience we want for our guests, and I sincerely apologize for the stress and inconvenience this caused.

Yes, we would be more than happy to reschedule you for another showing so you’re still able to enjoy a Fork n’ Film experience. Please let me know which film you’d like to attend, and I’ll take care of arranging everything for you.

Thank you again for your patience, and I’m very sorry for what you went through.

Best,
Amanda

On Sun, Dec 14, 2025 at 11:04 AM Ramon Polanco <rpfoodllc@gmail.com> wrote:

We never got the location and been running around New York City trying to find , unfortunate I missed the show due to never receiving a location , is there any voucher or ticket I can get to use when I want to see another film ? 

On Saturday, December 13, 2025, Fork n' Film NYC <newyork@forknfilm.com> wrote:

We’re excited to welcome you for an unforgettable evening. Please review the key details below:

Location:
To be determined, location will be sent 1 week prior.

Parking:
Street parking and paid garages are available nearby. We recommend carpooling or using a ride-share service.

Check-In & Timing:
Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued.

Tickets & Seating:
Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in.

Seating Acknowledgment:
I understand that I choose my seat at checkout, all tables are two-tops, and if I purchase a single ticket, I may be seated next to another guest.

Dietary Requests:
Must be submitted at least 72 hours in advance to info@forknfilm.com.

Accommodations:
If you need wheelchair access or a high chair, please let us know in advance.

For questions, contact info@forknfilm.com | 12/14/25 @ 1:30pm How the Grinch Stole Christmas: NYC | December 14, 2025, 1:30 – 3:30 PM | Location will be sent 1 week prior to event | Add to my Google Calendar | | ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Thanks for registering! Here are your tickets  We’re excited to welcome you for an unforgettable evening. Please review the key details below: Location: To be determined, location will be sent 1 week prior. Parking: Street parking and paid garages are available nearby. We recommend carpooling or using a ride-share service. Check-In & Timing: Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued. Tickets & Seating: Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in. Seating Acknowledgment: I understand that I choose my seat at checkout, all tables are two-tops, and if I purchase a single ticket, I may be seated next to another guest. Dietary Requests: Must be submitted at least 72 hours in advance to info@forknfilm.com. Accommodations: If you need wheelchair access or a high chair, please let us know in advance. For questions, contact info@forknfilm.com  12/14/25 @ 1:30pm How the Grinch Stole Christmas: NYC  December 14, 2025, 1:30 – 3:30 PM  Location will be sent 1 week prior to event  Learn more about this event Add to my Google Calendar

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