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Re: Fork n' Film NYC Reservation - Important Announcement

Valerie Higuera* · valeriehiguera75@gmail.com · landed in newyork@forknfilm.com

4 messages
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3025-FD1R-3DX·$409.98·fulfilledWix (refund manually in Wix)·Coco· New York· 2026-05-02
  • valeriehiguera75@gmail.comto Fork Film <newyork@forknfilm.com>Inbound
    1/29/2026, 2:42:05 PM

    Re: Fork n' Film NYC Reservation - Important Announcement

    Good morning,

    How are you doing? I am Valerie 
    I know I have been bothering a lot, but I just wanted to let you know that I have not received the tickets yet.

    Have a great day 

    On Mon, Dec 1, 2025 at 1:13 PM Fork Film <newyork@forknfilm.com> wrote:
    Hi Valerie,

    Thank you for checking in.

    The tickets are being generated now. As soon as this process is complete, you will receive the updated confirmation email with your tickets for The Princess and the Frog on February 21st at 6:30 PM.

    In the meantime, please consider this email as confirmation that your reservation has been successfully moved.

    Best,
    Liz


    On Sat, Nov 29, 2025 at 5:38 AM Valerie Higuera <valeriehiguera75@gmail.com> wrote:
    Good morning,

    Sorry to bother so early in the morning but I want to inform that I have no receive confirmation of the tickets for the function of the new movie.

    Thank you

    On Mon, Nov 24, 2025 at 2:21 PM Fork Film <newyork@forknfilm.com> wrote:
    Hi Valerie,

    Sounds good! I've gone ahead and moved your two tickets from The Polar Express to The Princess and the Frog on February 21st at 6:30 PM.

    I'll send over the updated confirmation shortly. 

    Best,
    Liz

    On Sun, Nov 23, 2025 at 6:50 PM Valerie Higuera <valeriehiguera75@gmail.com> wrote:
    Good Evening,

    I am Valerie Higuera, I bought tickets for November 28 "The Polar Express",
    and after a long discussion with my mother we decided to be on February 21 "The princess and the frog"
    the funcion at 6:30.

    Also thank you for informing us, have a wonderful week, 
    and I hope that when we get there we will have an amazing experience.

    Good night

    On Thu, Nov 20, 2025 at 9:59 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:
    Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.

     

    After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.

     

    This affects your ticket for The Polar Express, as we have cancelled all shows for November 28th-30th. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.

     

    Our team will be reaching out within the week to assist with rescheduling. If you prefer, you’re also welcome to reply to this email.

      

    We’re also excited to share our upcoming Fork n’ Film lineup! If you’d like to book tickets for one of the shows below instead, just let us know and we’ll be happy to take care of the rest.

     

    • Elf

    • Ratatouille

    • Beauty and the Beast

    • Lady and the Tramp

    • Princess and the Frog

    • Shrek

    • The Little Mermaid

    • Alice in Wonderland

     

    If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll take care of the rest.

     

    We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • newyork@forknfilm.comto Valerie Higuera <valeriehiguera75@gmail.com>Reply (operator)
    1/29/2026, 7:36:36 PM

    Re: Fork n' Film NYC Reservation - Important Announcement

    Hi Valerie,

    You are not bothering us at all, and I am so happy to hear from you!

    I am incredibly sorry for the delay in getting these over to you. I know how important it is to have everything ready for your event, and I truly appreciate you reaching out to check in. Thank you so much for your patience with me while I got this sorted out.

    I have gone ahead and attached your tickets to this email for you. Please let me know if you have any trouble opening them or if there is anything else I can do to help you get ready for the show!

    I hope you have a wonderful day as well!

    Warm Regards,
    Sam
    Customer Support


    On Thu, Jan 29, 2026 at 8:42 AM Valerie Higuera <valeriehiguera75@gmail.com> wrote:
    Good morning,

    How are you doing? I am Valerie 
    I know I have been bothering a lot, but I just wanted to let you know that I have not received the tickets yet.

    Have a great day 

    On Mon, Dec 1, 2025 at 1:13 PM Fork Film <newyork@forknfilm.com> wrote:
    Hi Valerie,

    Thank you for checking in.

    The tickets are being generated now. As soon as this process is complete, you will receive the updated confirmation email with your tickets for The Princess and the Frog on February 21st at 6:30 PM.

    In the meantime, please consider this email as confirmation that your reservation has been successfully moved.

    Best,
    Liz


    On Sat, Nov 29, 2025 at 5:38 AM Valerie Higuera <valeriehiguera75@gmail.com> wrote:
    Good morning,

    Sorry to bother so early in the morning but I want to inform that I have no receive confirmation of the tickets for the function of the new movie.

    Thank you

    On Mon, Nov 24, 2025 at 2:21 PM Fork Film <newyork@forknfilm.com> wrote:
    Hi Valerie,

    Sounds good! I've gone ahead and moved your two tickets from The Polar Express to The Princess and the Frog on February 21st at 6:30 PM.

    I'll send over the updated confirmation shortly. 

    Best,
    Liz

    On Sun, Nov 23, 2025 at 6:50 PM Valerie Higuera <valeriehiguera75@gmail.com> wrote:
    Good Evening,

    I am Valerie Higuera, I bought tickets for November 28 "The Polar Express",
    and after a long discussion with my mother we decided to be on February 21 "The princess and the frog"
    the funcion at 6:30.

    Also thank you for informing us, have a wonderful week, 
    and I hope that when we get there we will have an amazing experience.

    Good night

    On Thu, Nov 20, 2025 at 9:59 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:
    Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.

     

    After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.

     

    This affects your ticket for The Polar Express, as we have cancelled all shows for November 28th-30th. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.

     

    Our team will be reaching out within the week to assist with rescheduling. If you prefer, you’re also welcome to reply to this email.

      

    We’re also excited to share our upcoming Fork n’ Film lineup! If you’d like to book tickets for one of the shows below instead, just let us know and we’ll be happy to take care of the rest.

     

    • Elf

    • Ratatouille

    • Beauty and the Beast

    • Lady and the Tramp

    • Princess and the Frog

    • Shrek

    • The Little Mermaid

    • Alice in Wonderland

     

    If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll take care of the rest.

     

    We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
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  • valeriehiguera75@gmail.comto Fork Film <newyork@forknfilm.com>Inbound
    2/1/2026, 4:14:14 PM

    Re: Fork n' Film NYC Reservation - Important Announcement

    Good Morning, 

    Thank you so much for this, for the tickets and for being present to all my questions and anxieties. 
     And thanks for the big opportunity to be part of your experience 

    Have a wonderful day
    On Thu, Jan 29, 2026 at 14:36 Fork Film <newyork@forknfilm.com> wrote:
    Hi Valerie,

    You are not bothering us at all, and I am so happy to hear from you!

    I am incredibly sorry for the delay in getting these over to you. I know how important it is to have everything ready for your event, and I truly appreciate you reaching out to check in. Thank you so much for your patience with me while I got this sorted out.

    I have gone ahead and attached your tickets to this email for you. Please let me know if you have any trouble opening them or if there is anything else I can do to help you get ready for the show!

    I hope you have a wonderful day as well!

    Warm Regards,
    Sam
    Customer Support


    On Thu, Jan 29, 2026 at 8:42 AM Valerie Higuera <valeriehiguera75@gmail.com> wrote:
    Good morning,

    How are you doing? I am Valerie 
    I know I have been bothering a lot, but I just wanted to let you know that I have not received the tickets yet.

    Have a great day 

    On Mon, Dec 1, 2025 at 1:13 PM Fork Film <newyork@forknfilm.com> wrote:
    Hi Valerie,

    Thank you for checking in.

    The tickets are being generated now. As soon as this process is complete, you will receive the updated confirmation email with your tickets for The Princess and the Frog on February 21st at 6:30 PM.

    In the meantime, please consider this email as confirmation that your reservation has been successfully moved.

    Best,
    Liz


    On Sat, Nov 29, 2025 at 5:38 AM Valerie Higuera <valeriehiguera75@gmail.com> wrote:
    Good morning,

    Sorry to bother so early in the morning but I want to inform that I have no receive confirmation of the tickets for the function of the new movie.

    Thank you

    On Mon, Nov 24, 2025 at 2:21 PM Fork Film <newyork@forknfilm.com> wrote:
    Hi Valerie,

    Sounds good! I've gone ahead and moved your two tickets from The Polar Express to The Princess and the Frog on February 21st at 6:30 PM.

    I'll send over the updated confirmation shortly. 

    Best,
    Liz

    On Sun, Nov 23, 2025 at 6:50 PM Valerie Higuera <valeriehiguera75@gmail.com> wrote:
    Good Evening,

    I am Valerie Higuera, I bought tickets for November 28 "The Polar Express",
    and after a long discussion with my mother we decided to be on February 21 "The princess and the frog"
    the funcion at 6:30.

    Also thank you for informing us, have a wonderful week, 
    and I hope that when we get there we will have an amazing experience.

    Good night

    On Thu, Nov 20, 2025 at 9:59 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:
    Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.

     

    After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.

     

    This affects your ticket for The Polar Express, as we have cancelled all shows for November 28th-30th. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.

     

    Our team will be reaching out within the week to assist with rescheduling. If you prefer, you’re also welcome to reply to this email.

      

    We’re also excited to share our upcoming Fork n’ Film lineup! If you’d like to book tickets for one of the shows below instead, just let us know and we’ll be happy to take care of the rest.

     

    • Elf

    • Ratatouille

    • Beauty and the Beast

    • Lady and the Tramp

    • Princess and the Frog

    • Shrek

    • The Little Mermaid

    • Alice in Wonderland

     

    If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll take care of the rest.

     

    We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • newyork@forknfilm.comto Valerie Higuera <valeriehiguera75@gmail.com>Reply (operator)
    2/2/2026, 4:28:26 PM

    Re: Fork n' Film NYC Reservation - Important Announcement

    Hi Valerie,

    You are so very welcome! It has been an absolute pleasure assisting you, and please don't apologize for the questions—that is exactly what I’m here for. We want you to feel nothing but excitement leading up to your visit!

    We are just as thrilled to have you join us, and we can’t wait to share the experience with you. Thank you for your kindness and for being such a wonderful part of our community.

    Have a truly wonderful day yourself!

    Warm regards,
    Sam

    On Sun, Feb 1, 2026 at 10:14 AM Valerie Higuera <valeriehiguera75@gmail.com> wrote:
    Good Morning, 

    Thank you so much for this, for the tickets and for being present to all my questions and anxieties. 
     And thanks for the big opportunity to be part of your experience 

    Have a wonderful day
    On Thu, Jan 29, 2026 at 14:36 Fork Film <newyork@forknfilm.com> wrote:
    Hi Valerie,

    You are not bothering us at all, and I am so happy to hear from you!

    I am incredibly sorry for the delay in getting these over to you. I know how important it is to have everything ready for your event, and I truly appreciate you reaching out to check in. Thank you so much for your patience with me while I got this sorted out.

    I have gone ahead and attached your tickets to this email for you. Please let me know if you have any trouble opening them or if there is anything else I can do to help you get ready for the show!

    I hope you have a wonderful day as well!

    Warm Regards,
    Sam
    Customer Support


    On Thu, Jan 29, 2026 at 8:42 AM Valerie Higuera <valeriehiguera75@gmail.com> wrote:
    Good morning,

    How are you doing? I am Valerie 
    I know I have been bothering a lot, but I just wanted to let you know that I have not received the tickets yet.

    Have a great day 

    On Mon, Dec 1, 2025 at 1:13 PM Fork Film <newyork@forknfilm.com> wrote:
    Hi Valerie,

    Thank you for checking in.

    The tickets are being generated now. As soon as this process is complete, you will receive the updated confirmation email with your tickets for The Princess and the Frog on February 21st at 6:30 PM.

    In the meantime, please consider this email as confirmation that your reservation has been successfully moved.

    Best,
    Liz


    On Sat, Nov 29, 2025 at 5:38 AM Valerie Higuera <valeriehiguera75@gmail.com> wrote:
    Good morning,

    Sorry to bother so early in the morning but I want to inform that I have no receive confirmation of the tickets for the function of the new movie.

    Thank you

    On Mon, Nov 24, 2025 at 2:21 PM Fork Film <newyork@forknfilm.com> wrote:
    Hi Valerie,

    Sounds good! I've gone ahead and moved your two tickets from The Polar Express to The Princess and the Frog on February 21st at 6:30 PM.

    I'll send over the updated confirmation shortly. 

    Best,
    Liz

    On Sun, Nov 23, 2025 at 6:50 PM Valerie Higuera <valeriehiguera75@gmail.com> wrote:
    Good Evening,

    I am Valerie Higuera, I bought tickets for November 28 "The Polar Express",
    and after a long discussion with my mother we decided to be on February 21 "The princess and the frog"
    the funcion at 6:30.

    Also thank you for informing us, have a wonderful week, 
    and I hope that when we get there we will have an amazing experience.

    Good night

    On Thu, Nov 20, 2025 at 9:59 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:
    Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.

     

    After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.

     

    This affects your ticket for The Polar Express, as we have cancelled all shows for November 28th-30th. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.

     

    Our team will be reaching out within the week to assist with rescheduling. If you prefer, you’re also welcome to reply to this email.

      

    We’re also excited to share our upcoming Fork n’ Film lineup! If you’d like to book tickets for one of the shows below instead, just let us know and we’ll be happy to take care of the rest.

     

    • Elf

    • Ratatouille

    • Beauty and the Beast

    • Lady and the Tramp

    • Princess and the Frog

    • Shrek

    • The Little Mermaid

    • Alice in Wonderland

     

    If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll take care of the rest.

     

    We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
    DeliveredOpenedClicked

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