Re: Fork n' Film San Francisco Reservation - Important Announcement

Hi Joseph,

Please know that I am escalating this request to our senior management and billing leads right now to ensure it is prioritized above standard processing times.

Thank you for your continued patience while I get this across the finish line for you.

Warm regards,

Sam

Customer Support

On Tue, Mar 10, 2026 at 2:00 AM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Any updates?

On Wed, Feb 25, 2026 at 4:09 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I understand your frustration regarding the delay. We are a small team currently managing a high volume of requests, which is causing the refund process to take longer than expected.

Please rest assured that your refund for $409 is being processed, and I am monitoring the status. I will reach out as soon as I have a specific update for you.

Thank you for your continued patience.

Best regards,

Alex

On Wed, Feb 25, 2026 at 3:29 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

what is going on?

On Thu, Feb 5, 2026 at 1:23 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

As soon as I have an update regarding your refund, I will let you know.

Best regards,

Alex

On Wed, Feb 4, 2026 at 8:10 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Ok, please let me know how things are looking. 

On Mon, Jan 26, 2026 at 2:29 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I cannot provide a specific time frame for the refund at this moment, but I will be sure to keep you updated along the way.

Best regards,

Alex

Customer Support

On Mon, Jan 26, 2026 at 1:31 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Im sorry, i gotta question? How long are the refunds going to be?

On Thu, Jan 15, 2026 at 3:53 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Dear Joseph,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Liz

On Thu, Jan 15, 2026 at 3:48 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Yes, please cancel.

On Wed, Jan 14, 2026 at 1:46 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

We have added 2 other dates for Ratatouille on February 27th at 6:30 and March 29th at 6:30 PM. Would you like to be booked for either one of those, or would you still like to proceed with the refund of $409?

Best,

Liz

On Tue, Jan 13, 2026 at 9:46 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Thank you for getting back to me! I much rather get the full $409, than get a coupon code. 

On Thu, Jan 8, 2026 at 3:31 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I am truly sorry for the repeated cancellations you have experienced.

Regarding your question about Ratatouille, the current showings are fully booked. We may have extra dates added soon, and I can keep you updated if that happens.

In the meantime, if you would like a coupon code to save your tickets for a future date, we can certainly provide that for you. Alternatively, if you would prefer a refund at this time, please let me know and I will process that for you.

Best,

Liz

On Thu, Jan 8, 2026 at 2:59 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Ive already had my event canceled 3x in a row, is it possible to just get a refund?  

On Thu, Jan 8, 2026 at 2:54 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

I have a question can i still go to the ratatouille showing, or do you know what hapoened?

On Mon, Jan 5, 2026 at 5:12 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I am truly sorry to hear that your showing was cancelled again.

Everything we currently have available for booking is listed on our website. If you let me know which films you are interested in, I can look up the specific dates and times available for you.

Best,

Liz

On Mon, Jan 5, 2026 at 1:57 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello,

My showing was just canceled? For the 2nd time what is available

On Thu, Dec 18, 2025 at 10:46 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Good morning Joseph,

Thank you so much for getting back in touch with us and for allowing us to reschedule your reservation. I’ve gone ahead and updated your booking to two tickets for Ratatouille on 1/11 at 6:30 PM, and I’ve noted the peanut and avocado allergies on your reservation.

As an extra precaution, I recommend reaching out again about a week prior to the event so we can reconfirm the allergies with our team. Please don’t hesitate to reach out if you have any questions  we’re happy to help and look forward to welcoming you

Best,
Amanda

On Wed, Dec 17, 2025 at 11:00 AM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello! 

I wanted to know if my tickets could be used for the January 11th showing of Ratatouille. I just saw that there is availability for 2. I also wanted to ask if a peanut accommodation could be made for 2.

On Wed, Nov 5, 2025 at 2:31 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for reaching out!

The February 14th showing of Lady and the Tramp is still scheduled as planned, but unfortunately I don’t have availability on my end to reschedule your tickets directly.

If it makes things easier, I’d be happy to provide you with a coupon code so you can rebook for an event and date that works best for you. Just let me know, and I’ll send it your way!

Best
Amanda

On Wed, Nov 5, 2025 at 1:50 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Is there anything available before. Did the 2/14 lady of the tramp get cancelled 

On Wed, Nov 5, 2025 at 1:47 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph, 

We have future films we can schedule you in for here is our future listing. Please let me know which one works best for you and I will be more than happy to reschedule you for them. 

The Princess and the Frog

• February 20, 2026 @ 6:30 PM
• February 21, 2026 @ 6:30 PM

 Shrek

• March 13, 2026 @ 6:30 PM
• March 14, 2026 @ 6:30 PM

The Little Mermaid

• April 3, 2026 @ 6:30 PM
• April 4, 2026 @ 6:30 PM

Alice in Wonderland

• April 17, 2026 @ 6:30 PM
• April 18, 2026 @ 6:30 PM

On Wed, Nov 5, 2025 at 1:06 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

what events are available then? 

On Tue, Nov 4, 2025 at 8:45 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for reaching out. I wanted to let you know that the November 15th showing of Ratatouille will be cancelled, along with several other upcoming events, so we’re unfortunately unable to apply your credit toward that date.

I’m truly sorry for the inconvenience, and I’d love to help you reschedule for a future show where your credit can be used. Just let me know which title or timeframe you’re interested in, and I’ll make sure you’re taken care of.

Best, 
Amanda

On Sat, Nov 1, 2025 at 8:20 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello, could you use the credit towards Ratatouille 11/15. 

On Fri, Oct 31, 2025 at 10:13 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   This affects your ticket for Frozen, as we have cancelled all shows for November 7th-9th. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the next few days to assist with rescheduling your event. You are also welcome to reply to this email if you prefer.   We're excited to share our upcoming Fork n' Film lineup!    Elf Ratatouille Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek The Little Mermaid Alice in Wonderland   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll issue a credit, this way you can book when it's convenient for you.   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hi Joseph,

Thank you so much for checking back in!

I am looking into this for you right now to see exactly where we are in the process. Please hang tight just a little longer, and I will be back in touch with an update for you as soon as I have more information.

I really appreciate your patience!

Warm regards,

Sam

Customer support

On Sun, Apr 12, 2026 at 11:31 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Any update on this?

On Thu, Mar 12, 2026 at 12:51 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Please know that I am escalating this request to our senior management and billing leads right now to ensure it is prioritized above standard processing times.

Thank you for your continued patience while I get this across the finish line for you.

Warm regards,

Sam

Customer Support

On Tue, Mar 10, 2026 at 2:00 AM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Any updates?

On Wed, Feb 25, 2026 at 4:09 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I understand your frustration regarding the delay. We are a small team currently managing a high volume of requests, which is causing the refund process to take longer than expected.

Please rest assured that your refund for $409 is being processed, and I am monitoring the status. I will reach out as soon as I have a specific update for you.

Thank you for your continued patience.

Best regards,

Alex

On Wed, Feb 25, 2026 at 3:29 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

what is going on?

On Thu, Feb 5, 2026 at 1:23 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

As soon as I have an update regarding your refund, I will let you know.

Best regards,

Alex

On Wed, Feb 4, 2026 at 8:10 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Ok, please let me know how things are looking. 

On Mon, Jan 26, 2026 at 2:29 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I cannot provide a specific time frame for the refund at this moment, but I will be sure to keep you updated along the way.

Best regards,

Alex

Customer Support

On Mon, Jan 26, 2026 at 1:31 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Im sorry, i gotta question? How long are the refunds going to be?

On Thu, Jan 15, 2026 at 3:53 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Dear Joseph,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Liz

On Thu, Jan 15, 2026 at 3:48 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Yes, please cancel.

On Wed, Jan 14, 2026 at 1:46 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

We have added 2 other dates for Ratatouille on February 27th at 6:30 and March 29th at 6:30 PM. Would you like to be booked for either one of those, or would you still like to proceed with the refund of $409?

Best,

Liz

On Tue, Jan 13, 2026 at 9:46 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Thank you for getting back to me! I much rather get the full $409, than get a coupon code. 

On Thu, Jan 8, 2026 at 3:31 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I am truly sorry for the repeated cancellations you have experienced.

Regarding your question about Ratatouille, the current showings are fully booked. We may have extra dates added soon, and I can keep you updated if that happens.

In the meantime, if you would like a coupon code to save your tickets for a future date, we can certainly provide that for you. Alternatively, if you would prefer a refund at this time, please let me know and I will process that for you.

Best,

Liz

On Thu, Jan 8, 2026 at 2:59 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Ive already had my event canceled 3x in a row, is it possible to just get a refund?  

On Thu, Jan 8, 2026 at 2:54 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

I have a question can i still go to the ratatouille showing, or do you know what hapoened?

On Mon, Jan 5, 2026 at 5:12 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I am truly sorry to hear that your showing was cancelled again.

Everything we currently have available for booking is listed on our website. If you let me know which films you are interested in, I can look up the specific dates and times available for you.

Best,

Liz

On Mon, Jan 5, 2026 at 1:57 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello,

My showing was just canceled? For the 2nd time what is available

On Thu, Dec 18, 2025 at 10:46 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Good morning Joseph,

Thank you so much for getting back in touch with us and for allowing us to reschedule your reservation. I’ve gone ahead and updated your booking to two tickets for Ratatouille on 1/11 at 6:30 PM, and I’ve noted the peanut and avocado allergies on your reservation.

As an extra precaution, I recommend reaching out again about a week prior to the event so we can reconfirm the allergies with our team. Please don’t hesitate to reach out if you have any questions  we’re happy to help and look forward to welcoming you

Best,
Amanda

On Wed, Dec 17, 2025 at 11:00 AM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello! 

I wanted to know if my tickets could be used for the January 11th showing of Ratatouille. I just saw that there is availability for 2. I also wanted to ask if a peanut accommodation could be made for 2.

On Wed, Nov 5, 2025 at 2:31 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for reaching out!

The February 14th showing of Lady and the Tramp is still scheduled as planned, but unfortunately I don’t have availability on my end to reschedule your tickets directly.

If it makes things easier, I’d be happy to provide you with a coupon code so you can rebook for an event and date that works best for you. Just let me know, and I’ll send it your way!

Best
Amanda

On Wed, Nov 5, 2025 at 1:50 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Is there anything available before. Did the 2/14 lady of the tramp get cancelled 

On Wed, Nov 5, 2025 at 1:47 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph, 

We have future films we can schedule you in for here is our future listing. Please let me know which one works best for you and I will be more than happy to reschedule you for them. 

The Princess and the Frog

• February 20, 2026 @ 6:30 PM
• February 21, 2026 @ 6:30 PM

 Shrek

• March 13, 2026 @ 6:30 PM
• March 14, 2026 @ 6:30 PM

The Little Mermaid

• April 3, 2026 @ 6:30 PM
• April 4, 2026 @ 6:30 PM

Alice in Wonderland

• April 17, 2026 @ 6:30 PM
• April 18, 2026 @ 6:30 PM

On Wed, Nov 5, 2025 at 1:06 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

what events are available then? 

On Tue, Nov 4, 2025 at 8:45 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for reaching out. I wanted to let you know that the November 15th showing of Ratatouille will be cancelled, along with several other upcoming events, so we’re unfortunately unable to apply your credit toward that date.

I’m truly sorry for the inconvenience, and I’d love to help you reschedule for a future show where your credit can be used. Just let me know which title or timeframe you’re interested in, and I’ll make sure you’re taken care of.

Best, 
Amanda

On Sat, Nov 1, 2025 at 8:20 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello, could you use the credit towards Ratatouille 11/15. 

On Fri, Oct 31, 2025 at 10:13 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   This affects your ticket for Frozen, as we have cancelled all shows for November 7th-9th. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the next few days to assist with rescheduling your event. You are also welcome to reply to this email if you prefer.   We're excited to share our upcoming Fork n' Film lineup!    Elf Ratatouille Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek The Little Mermaid Alice in Wonderland   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll issue a credit, this way you can book when it's convenient for you.   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Still waiting. Its been since the beginning of Fall last year!

On Thu, Apr 16, 2026 at 9:13 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for checking back in!

I am looking into this for you right now to see exactly where we are in the process. Please hang tight just a little longer, and I will be back in touch with an update for you as soon as I have more information.

I really appreciate your patience!

Warm regards,

Sam

Customer support

On Sun, Apr 12, 2026 at 11:31 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Any update on this?

On Thu, Mar 12, 2026 at 12:51 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Please know that I am escalating this request to our senior management and billing leads right now to ensure it is prioritized above standard processing times.

Thank you for your continued patience while I get this across the finish line for you.

Warm regards,

Sam

Customer Support

On Tue, Mar 10, 2026 at 2:00 AM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Any updates?

On Wed, Feb 25, 2026 at 4:09 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I understand your frustration regarding the delay. We are a small team currently managing a high volume of requests, which is causing the refund process to take longer than expected.

Please rest assured that your refund for $409 is being processed, and I am monitoring the status. I will reach out as soon as I have a specific update for you.

Thank you for your continued patience.

Best regards,

Alex

On Wed, Feb 25, 2026 at 3:29 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

what is going on?

On Thu, Feb 5, 2026 at 1:23 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

As soon as I have an update regarding your refund, I will let you know.

Best regards,

Alex

On Wed, Feb 4, 2026 at 8:10 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Ok, please let me know how things are looking. 

On Mon, Jan 26, 2026 at 2:29 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I cannot provide a specific time frame for the refund at this moment, but I will be sure to keep you updated along the way.

Best regards,

Alex

Customer Support

On Mon, Jan 26, 2026 at 1:31 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Im sorry, i gotta question? How long are the refunds going to be?

On Thu, Jan 15, 2026 at 3:53 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Dear Joseph,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Liz

On Thu, Jan 15, 2026 at 3:48 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Yes, please cancel.

On Wed, Jan 14, 2026 at 1:46 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

We have added 2 other dates for Ratatouille on February 27th at 6:30 and March 29th at 6:30 PM. Would you like to be booked for either one of those, or would you still like to proceed with the refund of $409?

Best,

Liz

On Tue, Jan 13, 2026 at 9:46 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Thank you for getting back to me! I much rather get the full $409, than get a coupon code. 

On Thu, Jan 8, 2026 at 3:31 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I am truly sorry for the repeated cancellations you have experienced.

Regarding your question about Ratatouille, the current showings are fully booked. We may have extra dates added soon, and I can keep you updated if that happens.

In the meantime, if you would like a coupon code to save your tickets for a future date, we can certainly provide that for you. Alternatively, if you would prefer a refund at this time, please let me know and I will process that for you.

Best,

Liz

On Thu, Jan 8, 2026 at 2:59 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Ive already had my event canceled 3x in a row, is it possible to just get a refund?  

On Thu, Jan 8, 2026 at 2:54 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

I have a question can i still go to the ratatouille showing, or do you know what hapoened?

On Mon, Jan 5, 2026 at 5:12 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I am truly sorry to hear that your showing was cancelled again.

Everything we currently have available for booking is listed on our website. If you let me know which films you are interested in, I can look up the specific dates and times available for you.

Best,

Liz

On Mon, Jan 5, 2026 at 1:57 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello,

My showing was just canceled? For the 2nd time what is available

On Thu, Dec 18, 2025 at 10:46 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Good morning Joseph,

Thank you so much for getting back in touch with us and for allowing us to reschedule your reservation. I’ve gone ahead and updated your booking to two tickets for Ratatouille on 1/11 at 6:30 PM, and I’ve noted the peanut and avocado allergies on your reservation.

As an extra precaution, I recommend reaching out again about a week prior to the event so we can reconfirm the allergies with our team. Please don’t hesitate to reach out if you have any questions  we’re happy to help and look forward to welcoming you

Best,
Amanda

On Wed, Dec 17, 2025 at 11:00 AM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello! 

I wanted to know if my tickets could be used for the January 11th showing of Ratatouille. I just saw that there is availability for 2. I also wanted to ask if a peanut accommodation could be made for 2.

On Wed, Nov 5, 2025 at 2:31 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for reaching out!

The February 14th showing of Lady and the Tramp is still scheduled as planned, but unfortunately I don’t have availability on my end to reschedule your tickets directly.

If it makes things easier, I’d be happy to provide you with a coupon code so you can rebook for an event and date that works best for you. Just let me know, and I’ll send it your way!

Best
Amanda

On Wed, Nov 5, 2025 at 1:50 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Is there anything available before. Did the 2/14 lady of the tramp get cancelled 

On Wed, Nov 5, 2025 at 1:47 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph, 

We have future films we can schedule you in for here is our future listing. Please let me know which one works best for you and I will be more than happy to reschedule you for them. 

The Princess and the Frog

• February 20, 2026 @ 6:30 PM
• February 21, 2026 @ 6:30 PM

 Shrek

• March 13, 2026 @ 6:30 PM
• March 14, 2026 @ 6:30 PM

The Little Mermaid

• April 3, 2026 @ 6:30 PM
• April 4, 2026 @ 6:30 PM

Alice in Wonderland

• April 17, 2026 @ 6:30 PM
• April 18, 2026 @ 6:30 PM

On Wed, Nov 5, 2025 at 1:06 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

what events are available then? 

On Tue, Nov 4, 2025 at 8:45 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for reaching out. I wanted to let you know that the November 15th showing of Ratatouille will be cancelled, along with several other upcoming events, so we’re unfortunately unable to apply your credit toward that date.

I’m truly sorry for the inconvenience, and I’d love to help you reschedule for a future show where your credit can be used. Just let me know which title or timeframe you’re interested in, and I’ll make sure you’re taken care of.

Best, 
Amanda

On Sat, Nov 1, 2025 at 8:20 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello, could you use the credit towards Ratatouille 11/15. 

On Fri, Oct 31, 2025 at 10:13 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   This affects your ticket for Frozen, as we have cancelled all shows for November 7th-9th. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the next few days to assist with rescheduling your event. You are also welcome to reply to this email if you prefer.   We're excited to share our upcoming Fork n' Film lineup!    Elf Ratatouille Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek The Little Mermaid Alice in Wonderland   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll issue a credit, this way you can book when it's convenient for you.   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hi Joseph,

Would you mind CC'ing your new email address directly into this thread? I’d love to keep all our communication and your account history in one place so nothing gets lost when your current account is deactivated.

In the meantime, I am following up with our billing department right now to get an immediate update on this for you.

Warm regards,

Sam

On Thu, Apr 23, 2026 at 4:11 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Also I will send this to my other email because this account will soon be deactivated, but I have been waiting for over half a year already for an event that never came? Can I please get a refund now?

On Thu, Apr 23, 2026 at 2:09 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Still waiting. Its been since the beginning of Fall last year!

On Thu, Apr 16, 2026 at 9:13 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for checking back in!

I am looking into this for you right now to see exactly where we are in the process. Please hang tight just a little longer, and I will be back in touch with an update for you as soon as I have more information.

I really appreciate your patience!

Warm regards,

Sam

Customer support

On Sun, Apr 12, 2026 at 11:31 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Any update on this?

On Thu, Mar 12, 2026 at 12:51 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Please know that I am escalating this request to our senior management and billing leads right now to ensure it is prioritized above standard processing times.

Thank you for your continued patience while I get this across the finish line for you.

Warm regards,

Sam

Customer Support

On Tue, Mar 10, 2026 at 2:00 AM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Any updates?

On Wed, Feb 25, 2026 at 4:09 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I understand your frustration regarding the delay. We are a small team currently managing a high volume of requests, which is causing the refund process to take longer than expected.

Please rest assured that your refund for $409 is being processed, and I am monitoring the status. I will reach out as soon as I have a specific update for you.

Thank you for your continued patience.

Best regards,

Alex

On Wed, Feb 25, 2026 at 3:29 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

what is going on?

On Thu, Feb 5, 2026 at 1:23 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

As soon as I have an update regarding your refund, I will let you know.

Best regards,

Alex

On Wed, Feb 4, 2026 at 8:10 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Ok, please let me know how things are looking. 

On Mon, Jan 26, 2026 at 2:29 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I cannot provide a specific time frame for the refund at this moment, but I will be sure to keep you updated along the way.

Best regards,

Alex

Customer Support

On Mon, Jan 26, 2026 at 1:31 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Im sorry, i gotta question? How long are the refunds going to be?

On Thu, Jan 15, 2026 at 3:53 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Dear Joseph,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Liz

On Thu, Jan 15, 2026 at 3:48 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Yes, please cancel.

On Wed, Jan 14, 2026 at 1:46 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

We have added 2 other dates for Ratatouille on February 27th at 6:30 and March 29th at 6:30 PM. Would you like to be booked for either one of those, or would you still like to proceed with the refund of $409?

Best,

Liz

On Tue, Jan 13, 2026 at 9:46 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Thank you for getting back to me! I much rather get the full $409, than get a coupon code. 

On Thu, Jan 8, 2026 at 3:31 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I am truly sorry for the repeated cancellations you have experienced.

Regarding your question about Ratatouille, the current showings are fully booked. We may have extra dates added soon, and I can keep you updated if that happens.

In the meantime, if you would like a coupon code to save your tickets for a future date, we can certainly provide that for you. Alternatively, if you would prefer a refund at this time, please let me know and I will process that for you.

Best,

Liz

On Thu, Jan 8, 2026 at 2:59 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Ive already had my event canceled 3x in a row, is it possible to just get a refund?  

On Thu, Jan 8, 2026 at 2:54 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

I have a question can i still go to the ratatouille showing, or do you know what hapoened?

On Mon, Jan 5, 2026 at 5:12 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I am truly sorry to hear that your showing was cancelled again.

Everything we currently have available for booking is listed on our website. If you let me know which films you are interested in, I can look up the specific dates and times available for you.

Best,

Liz

On Mon, Jan 5, 2026 at 1:57 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello,

My showing was just canceled? For the 2nd time what is available

On Thu, Dec 18, 2025 at 10:46 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Good morning Joseph,

Thank you so much for getting back in touch with us and for allowing us to reschedule your reservation. I’ve gone ahead and updated your booking to two tickets for Ratatouille on 1/11 at 6:30 PM, and I’ve noted the peanut and avocado allergies on your reservation.

As an extra precaution, I recommend reaching out again about a week prior to the event so we can reconfirm the allergies with our team. Please don’t hesitate to reach out if you have any questions  we’re happy to help and look forward to welcoming you

Best,
Amanda

On Wed, Dec 17, 2025 at 11:00 AM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello! 

I wanted to know if my tickets could be used for the January 11th showing of Ratatouille. I just saw that there is availability for 2. I also wanted to ask if a peanut accommodation could be made for 2.

On Wed, Nov 5, 2025 at 2:31 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for reaching out!

The February 14th showing of Lady and the Tramp is still scheduled as planned, but unfortunately I don’t have availability on my end to reschedule your tickets directly.

If it makes things easier, I’d be happy to provide you with a coupon code so you can rebook for an event and date that works best for you. Just let me know, and I’ll send it your way!

Best
Amanda

On Wed, Nov 5, 2025 at 1:50 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Is there anything available before. Did the 2/14 lady of the tramp get cancelled 

On Wed, Nov 5, 2025 at 1:47 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph, 

We have future films we can schedule you in for here is our future listing. Please let me know which one works best for you and I will be more than happy to reschedule you for them. 

The Princess and the Frog

• February 20, 2026 @ 6:30 PM
• February 21, 2026 @ 6:30 PM

 Shrek

• March 13, 2026 @ 6:30 PM
• March 14, 2026 @ 6:30 PM

The Little Mermaid

• April 3, 2026 @ 6:30 PM
• April 4, 2026 @ 6:30 PM

Alice in Wonderland

• April 17, 2026 @ 6:30 PM
• April 18, 2026 @ 6:30 PM

On Wed, Nov 5, 2025 at 1:06 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

what events are available then? 

On Tue, Nov 4, 2025 at 8:45 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for reaching out. I wanted to let you know that the November 15th showing of Ratatouille will be cancelled, along with several other upcoming events, so we’re unfortunately unable to apply your credit toward that date.

I’m truly sorry for the inconvenience, and I’d love to help you reschedule for a future show where your credit can be used. Just let me know which title or timeframe you’re interested in, and I’ll make sure you’re taken care of.

Best, 
Amanda

On Sat, Nov 1, 2025 at 8:20 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello, could you use the credit towards Ratatouille 11/15. 

On Fri, Oct 31, 2025 at 10:13 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   This affects your ticket for Frozen, as we have cancelled all shows for November 7th-9th. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the next few days to assist with rescheduling your event. You are also welcome to reply to this email if you prefer.   We're excited to share our upcoming Fork n' Film lineup!    Elf Ratatouille Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek The Little Mermaid Alice in Wonderland   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll issue a credit, this way you can book when it's convenient for you.   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

---------- Forwarded message ---------
From: Fork Film <sanfrancisco@forknfilm.com>
Date: Tue, May 5, 2026 at 3:41 PM
Subject: Re: Fork n' Film San Francisco Reservation - Important Announcement
To: Joseph Escobedo <joselitoesc04@gmail.com>

Hi Joseph,

I am so incredibly sorry for the unacceptable delay you have experienced. I have sent your request to our finance lead for immediate review and processing. I am making it my top priority to ensure this is handled correctly and that you receive the confirmation you requested regarding the amount, method, and date.

I will follow up with you very shortly as soon as I have that information for you. Thank you for your continued patience while I get this resolved once and for all.

Warm Regards,

Sam

Customer Support

On Wed, Apr 29, 2026 at 9:42 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello it’s been 2 days and you said I would get a immediate response, it’s been half a year already, I really need the money back.

On Mon, Apr 27, 2026 at 1:05 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Here Jescobedo.us04@gmail.com, I have already emailed you via this new email address

On Mon, Apr 27, 2026 at 1:05 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Would you mind CC'ing your new email address directly into this thread? I’d love to keep all our communication and your account history in one place so nothing gets lost when your current account is deactivated.

In the meantime, I am following up with our billing department right now to get an immediate update on this for you.

Warm regards,

Sam

On Thu, Apr 23, 2026 at 4:11 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Also I will send this to my other email because this account will soon be deactivated, but I have been waiting for over half a year already for an event that never came? Can I please get a refund now?

On Thu, Apr 23, 2026 at 2:09 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Still waiting. Its been since the beginning of Fall last year!

On Thu, Apr 16, 2026 at 9:13 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for checking back in!

I am looking into this for you right now to see exactly where we are in the process. Please hang tight just a little longer, and I will be back in touch with an update for you as soon as I have more information.

I really appreciate your patience!

Warm regards,

Sam

Customer support

On Sun, Apr 12, 2026 at 11:31 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Any update on this?

On Thu, Mar 12, 2026 at 12:51 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Please know that I am escalating this request to our senior management and billing leads right now to ensure it is prioritized above standard processing times.

Thank you for your continued patience while I get this across the finish line for you.

Warm regards,

Sam

Customer Support

On Tue, Mar 10, 2026 at 2:00 AM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Any updates?

On Wed, Feb 25, 2026 at 4:09 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I understand your frustration regarding the delay. We are a small team currently managing a high volume of requests, which is causing the refund process to take longer than expected.

Please rest assured that your refund for $409 is being processed, and I am monitoring the status. I will reach out as soon as I have a specific update for you.

Thank you for your continued patience.

Best regards,

Alex

On Wed, Feb 25, 2026 at 3:29 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

what is going on?

On Thu, Feb 5, 2026 at 1:23 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

As soon as I have an update regarding your refund, I will let you know.

Best regards,

Alex

On Wed, Feb 4, 2026 at 8:10 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Ok, please let me know how things are looking. 

On Mon, Jan 26, 2026 at 2:29 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I cannot provide a specific time frame for the refund at this moment, but I will be sure to keep you updated along the way.

Best regards,

Alex

Customer Support

On Mon, Jan 26, 2026 at 1:31 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Im sorry, i gotta question? How long are the refunds going to be?

On Thu, Jan 15, 2026 at 3:53 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Dear Joseph,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Liz

On Thu, Jan 15, 2026 at 3:48 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Yes, please cancel.

On Wed, Jan 14, 2026 at 1:46 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

We have added 2 other dates for Ratatouille on February 27th at 6:30 and March 29th at 6:30 PM. Would you like to be booked for either one of those, or would you still like to proceed with the refund of $409?

Best,

Liz

On Tue, Jan 13, 2026 at 9:46 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Thank you for getting back to me! I much rather get the full $409, than get a coupon code. 

On Thu, Jan 8, 2026 at 3:31 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I am truly sorry for the repeated cancellations you have experienced.

Regarding your question about Ratatouille, the current showings are fully booked. We may have extra dates added soon, and I can keep you updated if that happens.

In the meantime, if you would like a coupon code to save your tickets for a future date, we can certainly provide that for you. Alternatively, if you would prefer a refund at this time, please let me know and I will process that for you.

Best,

Liz

On Thu, Jan 8, 2026 at 2:59 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Ive already had my event canceled 3x in a row, is it possible to just get a refund?  

On Thu, Jan 8, 2026 at 2:54 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

I have a question can i still go to the ratatouille showing, or do you know what hapoened?

On Mon, Jan 5, 2026 at 5:12 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I am truly sorry to hear that your showing was cancelled again.

Everything we currently have available for booking is listed on our website. If you let me know which films you are interested in, I can look up the specific dates and times available for you.

Best,

Liz

On Mon, Jan 5, 2026 at 1:57 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello,

My showing was just canceled? For the 2nd time what is available

On Thu, Dec 18, 2025 at 10:46 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Good morning Joseph,

Thank you so much for getting back in touch with us and for allowing us to reschedule your reservation. I’ve gone ahead and updated your booking to two tickets for Ratatouille on 1/11 at 6:30 PM, and I’ve noted the peanut and avocado allergies on your reservation.

As an extra precaution, I recommend reaching out again about a week prior to the event so we can reconfirm the allergies with our team. Please don’t hesitate to reach out if you have any questions  we’re happy to help and look forward to welcoming you

Best,
Amanda

On Wed, Dec 17, 2025 at 11:00 AM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello! 

I wanted to know if my tickets could be used for the January 11th showing of Ratatouille. I just saw that there is availability for 2. I also wanted to ask if a peanut accommodation could be made for 2.

On Wed, Nov 5, 2025 at 2:31 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for reaching out!

The February 14th showing of Lady and the Tramp is still scheduled as planned, but unfortunately I don’t have availability on my end to reschedule your tickets directly.

If it makes things easier, I’d be happy to provide you with a coupon code so you can rebook for an event and date that works best for you. Just let me know, and I’ll send it your way!

Best
Amanda

On Wed, Nov 5, 2025 at 1:50 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Is there anything available before. Did the 2/14 lady of the tramp get cancelled 

On Wed, Nov 5, 2025 at 1:47 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph, 

We have future films we can schedule you in for here is our future listing. Please let me know which one works best for you and I will be more than happy to reschedule you for them. 

The Princess and the Frog

• February 20, 2026 @ 6:30 PM
• February 21, 2026 @ 6:30 PM

 Shrek

• March 13, 2026 @ 6:30 PM
• March 14, 2026 @ 6:30 PM

The Little Mermaid

• April 3, 2026 @ 6:30 PM
• April 4, 2026 @ 6:30 PM

Alice in Wonderland

• April 17, 2026 @ 6:30 PM
• April 18, 2026 @ 6:30 PM

On Wed, Nov 5, 2025 at 1:06 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

what events are available then? 

On Tue, Nov 4, 2025 at 8:45 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for reaching out. I wanted to let you know that the November 15th showing of Ratatouille will be cancelled, along with several other upcoming events, so we’re unfortunately unable to apply your credit toward that date.

I’m truly sorry for the inconvenience, and I’d love to help you reschedule for a future show where your credit can be used. Just let me know which title or timeframe you’re interested in, and I’ll make sure you’re taken care of.

Best, 
Amanda

On Sat, Nov 1, 2025 at 8:20 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello, could you use the credit towards Ratatouille 11/15. 

On Fri, Oct 31, 2025 at 10:13 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   This affects your ticket for Frozen, as we have cancelled all shows for November 7th-9th. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the next few days to assist with rescheduling your event. You are also welcome to reply to this email if you prefer.   We're excited to share our upcoming Fork n' Film lineup!    Elf Ratatouille Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek The Little Mermaid Alice in Wonderland   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll issue a credit, this way you can book when it's convenient for you.   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

---------- Forwarded message ---------
From: Fork Film <sanfrancisco@forknfilm.com>
Date: Tue, May 5, 2026 at 3:41 PM
Subject: Re: Fork n' Film San Francisco Reservation - Important Announcement
To: Joseph Escobedo <joselitoesc04@gmail.com>

Hi Joseph,

I am so incredibly sorry for the unacceptable delay you have experienced. I have sent your request to our finance lead for immediate review and processing. I am making it my top priority to ensure this is handled correctly and that you receive the confirmation you requested regarding the amount, method, and date.

I will follow up with you very shortly as soon as I have that information for you. Thank you for your continued patience while I get this resolved once and for all.

Warm Regards,

Sam

Customer Support

On Wed, Apr 29, 2026 at 9:42 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello it’s been 2 days and you said I would get a immediate response, it’s been half a year already, I really need the money back.

On Mon, Apr 27, 2026 at 1:05 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Here Jescobedo.us04@gmail.com, I have already emailed you via this new email address

On Mon, Apr 27, 2026 at 1:05 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Would you mind CC'ing your new email address directly into this thread? I’d love to keep all our communication and your account history in one place so nothing gets lost when your current account is deactivated.

In the meantime, I am following up with our billing department right now to get an immediate update on this for you.

Warm regards,

Sam

On Thu, Apr 23, 2026 at 4:11 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Also I will send this to my other email because this account will soon be deactivated, but I have been waiting for over half a year already for an event that never came? Can I please get a refund now?

On Thu, Apr 23, 2026 at 2:09 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Still waiting. Its been since the beginning of Fall last year!

On Thu, Apr 16, 2026 at 9:13 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for checking back in!

I am looking into this for you right now to see exactly where we are in the process. Please hang tight just a little longer, and I will be back in touch with an update for you as soon as I have more information.

I really appreciate your patience!

Warm regards,

Sam

Customer support

On Sun, Apr 12, 2026 at 11:31 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Any update on this?

On Thu, Mar 12, 2026 at 12:51 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Please know that I am escalating this request to our senior management and billing leads right now to ensure it is prioritized above standard processing times.

Thank you for your continued patience while I get this across the finish line for you.

Warm regards,

Sam

Customer Support

On Tue, Mar 10, 2026 at 2:00 AM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Any updates?

On Wed, Feb 25, 2026 at 4:09 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I understand your frustration regarding the delay. We are a small team currently managing a high volume of requests, which is causing the refund process to take longer than expected.

Please rest assured that your refund for $409 is being processed, and I am monitoring the status. I will reach out as soon as I have a specific update for you.

Thank you for your continued patience.

Best regards,

Alex

On Wed, Feb 25, 2026 at 3:29 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

what is going on?

On Thu, Feb 5, 2026 at 1:23 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

As soon as I have an update regarding your refund, I will let you know.

Best regards,

Alex

On Wed, Feb 4, 2026 at 8:10 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Ok, please let me know how things are looking. 

On Mon, Jan 26, 2026 at 2:29 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I cannot provide a specific time frame for the refund at this moment, but I will be sure to keep you updated along the way.

Best regards,

Alex

Customer Support

On Mon, Jan 26, 2026 at 1:31 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Im sorry, i gotta question? How long are the refunds going to be?

On Thu, Jan 15, 2026 at 3:53 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Dear Joseph,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Liz

On Thu, Jan 15, 2026 at 3:48 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Yes, please cancel.

On Wed, Jan 14, 2026 at 1:46 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

We have added 2 other dates for Ratatouille on February 27th at 6:30 and March 29th at 6:30 PM. Would you like to be booked for either one of those, or would you still like to proceed with the refund of $409?

Best,

Liz

On Tue, Jan 13, 2026 at 9:46 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Thank you for getting back to me! I much rather get the full $409, than get a coupon code. 

On Thu, Jan 8, 2026 at 3:31 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I am truly sorry for the repeated cancellations you have experienced.

Regarding your question about Ratatouille, the current showings are fully booked. We may have extra dates added soon, and I can keep you updated if that happens.

In the meantime, if you would like a coupon code to save your tickets for a future date, we can certainly provide that for you. Alternatively, if you would prefer a refund at this time, please let me know and I will process that for you.

Best,

Liz

On Thu, Jan 8, 2026 at 2:59 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Ive already had my event canceled 3x in a row, is it possible to just get a refund?  

On Thu, Jan 8, 2026 at 2:54 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

I have a question can i still go to the ratatouille showing, or do you know what hapoened?

On Mon, Jan 5, 2026 at 5:12 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

I am truly sorry to hear that your showing was cancelled again.

Everything we currently have available for booking is listed on our website. If you let me know which films you are interested in, I can look up the specific dates and times available for you.

Best,

Liz

On Mon, Jan 5, 2026 at 1:57 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello,

My showing was just canceled? For the 2nd time what is available

On Thu, Dec 18, 2025 at 10:46 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Good morning Joseph,

Thank you so much for getting back in touch with us and for allowing us to reschedule your reservation. I’ve gone ahead and updated your booking to two tickets for Ratatouille on 1/11 at 6:30 PM, and I’ve noted the peanut and avocado allergies on your reservation.

As an extra precaution, I recommend reaching out again about a week prior to the event so we can reconfirm the allergies with our team. Please don’t hesitate to reach out if you have any questions  we’re happy to help and look forward to welcoming you

Best,
Amanda

On Wed, Dec 17, 2025 at 11:00 AM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello! 

I wanted to know if my tickets could be used for the January 11th showing of Ratatouille. I just saw that there is availability for 2. I also wanted to ask if a peanut accommodation could be made for 2.

On Wed, Nov 5, 2025 at 2:31 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for reaching out!

The February 14th showing of Lady and the Tramp is still scheduled as planned, but unfortunately I don’t have availability on my end to reschedule your tickets directly.

If it makes things easier, I’d be happy to provide you with a coupon code so you can rebook for an event and date that works best for you. Just let me know, and I’ll send it your way!

Best
Amanda

On Wed, Nov 5, 2025 at 1:50 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Is there anything available before. Did the 2/14 lady of the tramp get cancelled 

On Wed, Nov 5, 2025 at 1:47 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph, 

We have future films we can schedule you in for here is our future listing. Please let me know which one works best for you and I will be more than happy to reschedule you for them. 

The Princess and the Frog

• February 20, 2026 @ 6:30 PM
• February 21, 2026 @ 6:30 PM

 Shrek

• March 13, 2026 @ 6:30 PM
• March 14, 2026 @ 6:30 PM

The Little Mermaid

• April 3, 2026 @ 6:30 PM
• April 4, 2026 @ 6:30 PM

Alice in Wonderland

• April 17, 2026 @ 6:30 PM
• April 18, 2026 @ 6:30 PM

On Wed, Nov 5, 2025 at 1:06 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

what events are available then? 

On Tue, Nov 4, 2025 at 8:45 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Joseph,

Thank you so much for reaching out. I wanted to let you know that the November 15th showing of Ratatouille will be cancelled, along with several other upcoming events, so we’re unfortunately unable to apply your credit toward that date.

I’m truly sorry for the inconvenience, and I’d love to help you reschedule for a future show where your credit can be used. Just let me know which title or timeframe you’re interested in, and I’ll make sure you’re taken care of.

Best, 
Amanda

On Sat, Nov 1, 2025 at 8:20 PM Joseph Escobedo <joselitoesc04@gmail.com> wrote:

Hello, could you use the credit towards Ratatouille 11/15. 

On Fri, Oct 31, 2025 at 10:13 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   This affects your ticket for Frozen, as we have cancelled all shows for November 7th-9th. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the next few days to assist with rescheduling your event. You are also welcome to reply to this email if you prefer.   We're excited to share our upcoming Fork n' Film lineup!    Elf Ratatouille Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek The Little Mermaid Alice in Wonderland   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll issue a credit, this way you can book when it's convenient for you.   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

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