Re: Fork n' Film NYC Reservation - Important Announcement

Hi please send me confirmation of my refund.

Thank you,

Brianna Vitkus

Sent from my iPhone

On Nov 10, 2025, at 5:33 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Brianna,

Thank you so much for your message, and I want to sincerely apologize again for the cancellation of your event. We completely understand your decision to request a refund, and we’re truly sorry we weren’t able to reschedule you at this time.

Our team is currently managing a high volume of calls and emails, so refunds are taking longer than usual to process. That said, we’ve flagged your request and will stay in touch with updates along the way.

We genuinely appreciate your support and hope to welcome you back for a future Fork N Film experience when the timing feels right.

Best,
Amanda

On Sat, Nov 8, 2025 at 7:22 AM Brianna Torres <briannavtorres0@gmail.com> wrote:

Thank you for your email. Please continue with the issuing the full refund.

Sincerely, 

Brianna 

Sent from my iPhone

On Oct 31, 2025, at 2:12 PM, Fork Film <newyork@forknfilm.com> wrote:



Dear Brianna,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Liz

On Thu, Oct 30, 2025 at 6:08 PM Brianna Torres <briannavtorres0@gmail.com> wrote:

Thank you for letting me know.

Are you issuing refunds? I don’t live in the area and would be difficult for me to come back to NY. 

Thank you ,

Brianna 

Sent from my iPhone

On Oct 30, 2025, at 3:05 PM, Fork n' Film NYC <newyork@forknfilm.com> wrote:



Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   This affects your ticket for Ratatouille, as we have cancelled all shows for November 7th-9th. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the week to assist with rescheduling. You are also welcome to reply to this email if you prefer.   We’re excited to share our upcoming Fork n’ Film lineup!   The Polar Express Elf Ratatouille (future dates) Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek The Little Mermaid Alice in Wonderland   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll take care of the rest.   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.