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Re: We Received Your Message!

Erin Wilson · elmwilson@gmail.com · landed in arizona@forknfilm.com

9 messages
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2ZCM-5SF0-Q74·$307.48·fulfilledWix (refund manually in Wix)·The Nightmare Before Christmas· Tempe· 2025-10-26
  • elmwilson@gmail.comto "Fork n' Film" <tempe@forknfilm.com>Inbound
    1/23/2026, 12:29:29 AM

    Re: We Received Your Message!

    Hello,

    I’m still looking to reschedule the 2 plate dinner that was canceled. If someone could help me out with that I would appreciate it.

    Sincerely,
    Erin Wilson

    On Wed, Oct 22, 2025 at 6:23 PM Fork n' Film <tempe@forknfilm.com> wrote:

    Hi there,

    Thanks for reaching out! Your note landed safely in our inbox, and someone from our team will be in touch soon.

    We’re getting a lot of messages right now, so it may take us a little longer than usual to reply — but we’re on it. Thanks for hanging in there with us.

    Talk soon,
    Your Fork n’ Film Crew 🎬✨



    This email is a service from Fork n' Film. Delivered by Zendesk

  • tempe@forknfilm.comto Erin Wilson <elmwilson@gmail.com>Reply (operator)
    1/23/2026, 5:55:22 PM

    Re: We Received Your Message!

    Hello Erin!

    Thank you for reaching out! I would be more than happy to help you reschedule your tickets. To make sure I'm pulling up the correct information, can you please tell me the name and date of your original event?

    I look forward to hearing from you!

    Warm regards,
    Sierra 

    On Thu, Jan 22, 2026 at 5:29 PM Erin Wilson <elmwilson@gmail.com> wrote:
    Hello,

    I’m still looking to reschedule the 2 plate dinner that was canceled. If someone could help me out with that I would appreciate it.

    Sincerely,
    Erin Wilson

    On Wed, Oct 22, 2025 at 6:23 PM Fork n' Film <tempe@forknfilm.com> wrote:

    Hi there,

    Thanks for reaching out! Your note landed safely in our inbox, and someone from our team will be in touch soon.

    We’re getting a lot of messages right now, so it may take us a little longer than usual to reply — but we’re on it. Thanks for hanging in there with us.

    Talk soon,
    Your Fork n’ Film Crew 🎬✨



    This email is a service from Fork n' Film. Delivered by Zendesk

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  • elmwilson@gmail.comto Fork Film <tempe@forknfilm.com>Inbound
    1/24/2026, 8:03:08 PM

    Re: We Received Your Message!

    Hello,

    It was supposed to be Oct 26, 2025 at 6:30PM.

    -Erin

    On Fri, Jan 23, 2026 at 10:55 AM Fork Film <tempe@forknfilm.com> wrote:
    Hello Erin!

    Thank you for reaching out! I would be more than happy to help you reschedule your tickets. To make sure I'm pulling up the correct information, can you please tell me the name and date of your original event?

    I look forward to hearing from you!

    Warm regards,
    Sierra 

    On Thu, Jan 22, 2026 at 5:29 PM Erin Wilson <elmwilson@gmail.com> wrote:
    Hello,

    I’m still looking to reschedule the 2 plate dinner that was canceled. If someone could help me out with that I would appreciate it.

    Sincerely,
    Erin Wilson

    On Wed, Oct 22, 2025 at 6:23 PM Fork n' Film <tempe@forknfilm.com> wrote:

    Hi there,

    Thanks for reaching out! Your note landed safely in our inbox, and someone from our team will be in touch soon.

    We’re getting a lot of messages right now, so it may take us a little longer than usual to reply — but we’re on it. Thanks for hanging in there with us.

    Talk soon,
    Your Fork n’ Film Crew 🎬✨



    This email is a service from Fork n' Film. Delivered by Zendesk

  • elmwilson@gmail.comto Fork Film <tempe@forknfilm.com>Inbound
    2/26/2026, 1:45:07 AM

    Re: We Received Your Message!

    Can someone help me reschedule? Otherwise I would like a refund please. 

    On Sat, Jan 24, 2026 at 1:03 PM Erin Wilson <elmwilson@gmail.com> wrote:
    Hello,

    It was supposed to be Oct 26, 2025 at 6:30PM.

    -Erin

    On Fri, Jan 23, 2026 at 10:55 AM Fork Film <tempe@forknfilm.com> wrote:
    Hello Erin!

    Thank you for reaching out! I would be more than happy to help you reschedule your tickets. To make sure I'm pulling up the correct information, can you please tell me the name and date of your original event?

    I look forward to hearing from you!

    Warm regards,
    Sierra 

    On Thu, Jan 22, 2026 at 5:29 PM Erin Wilson <elmwilson@gmail.com> wrote:
    Hello,

    I’m still looking to reschedule the 2 plate dinner that was canceled. If someone could help me out with that I would appreciate it.

    Sincerely,
    Erin Wilson

    On Wed, Oct 22, 2025 at 6:23 PM Fork n' Film <tempe@forknfilm.com> wrote:

    Hi there,

    Thanks for reaching out! Your note landed safely in our inbox, and someone from our team will be in touch soon.

    We’re getting a lot of messages right now, so it may take us a little longer than usual to reply — but we’re on it. Thanks for hanging in there with us.

    Talk soon,
    Your Fork n’ Film Crew 🎬✨



    This email is a service from Fork n' Film. Delivered by Zendesk

  • tempe@forknfilm.comto Erin Wilson <elmwilson@gmail.com>Reply (operator)
    2/27/2026, 7:19:40 PM

    Re: We Received Your Message!

    Hi Erin,

    I am more than happy to help you reschedule. I just need some more information to help me locate your original event:
    • Name of the event
    • Name and email on the reservation
    I look forward to hearing from you!

    Warm regards,
    Sierra

    On Wed, Feb 25, 2026 at 6:45 PM Erin Wilson <elmwilson@gmail.com> wrote:
    Can someone help me reschedule? Otherwise I would like a refund please. 

    On Sat, Jan 24, 2026 at 1:03 PM Erin Wilson <elmwilson@gmail.com> wrote:
    Hello,

    It was supposed to be Oct 26, 2025 at 6:30PM.

    -Erin

    On Fri, Jan 23, 2026 at 10:55 AM Fork Film <tempe@forknfilm.com> wrote:
    Hello Erin!

    Thank you for reaching out! I would be more than happy to help you reschedule your tickets. To make sure I'm pulling up the correct information, can you please tell me the name and date of your original event?

    I look forward to hearing from you!

    Warm regards,
    Sierra 

    On Thu, Jan 22, 2026 at 5:29 PM Erin Wilson <elmwilson@gmail.com> wrote:
    Hello,

    I’m still looking to reschedule the 2 plate dinner that was canceled. If someone could help me out with that I would appreciate it.

    Sincerely,
    Erin Wilson

    On Wed, Oct 22, 2025 at 6:23 PM Fork n' Film <tempe@forknfilm.com> wrote:

    Hi there,

    Thanks for reaching out! Your note landed safely in our inbox, and someone from our team will be in touch soon.

    We’re getting a lot of messages right now, so it may take us a little longer than usual to reply — but we’re on it. Thanks for hanging in there with us.

    Talk soon,
    Your Fork n’ Film Crew 🎬✨



    This email is a service from Fork n' Film. Delivered by Zendesk

    DeliveredOpenedClicked
  • elmwilson@gmail.comto "Fork n' Film" <tempe@forknfilm.com>Inbound
    3/31/2026, 3:33:08 AM

    Re: We Received Your Message!

    This is the 3rd time I have tried to reschedule and no one ever follows through.  could I just get a refund at this point? I’m very disappointed, I was really looking forward to the movie and dinner

    Sincerely,
    Erin

    On Wed, Oct 22, 2025 at 6:23 PM Fork n' Film <tempe@forknfilm.com> wrote:

    Hi there,

    Thanks for reaching out! Your note landed safely in our inbox, and someone from our team will be in touch soon.

    We’re getting a lot of messages right now, so it may take us a little longer than usual to reply — but we’re on it. Thanks for hanging in there with us.

    Talk soon,
    Your Fork n’ Film Crew 🎬✨



    This email is a service from Fork n' Film. Delivered by Zendesk

  • tempe@forknfilm.comto Erin Wilson <elmwilson@gmail.com>Reply (operator)
    3/31/2026, 7:46:25 PM

    Re: We Received Your Message!

    Hello Erin,

    Thank you so much for your patience. We sincerely apologize for the disappointment this experience has caused.

    We were able to locate your original reservation for The Nightmare Before Christmas, and we’d be happy to assist you with rebooking. For your convenience, I’ve included a list of our upcoming The Nightmare Before Christmas showtimes this spooky season below.

    The Nightmare Before Christmas
    • October 17, 6:30pm
    • October 24, 1:30pm or 6:30pm
    • October 31, 1:30pm or 6:30pm
    We know how much you were looking forward to attending this show and we would love to host you at Fork n' Film for the magical experience you deserve!

    Please let me know if you’d prefer to join us for a different show and I'll gladly follow up with you.

    We look forward to helping you secure a new reservation that works best for you!
    I look forward to hearing from you soon!

    Warmly,
    Esperanza

    On Mon, Mar 30, 2026 at 8:33 PM Erin Wilson <elmwilson@gmail.com> wrote:
    This is the 3rd time I have tried to reschedule and no one ever follows through.  could I just get a refund at this point? I’m very disappointed, I was really looking forward to the movie and dinner

    Sincerely,
    Erin

    On Wed, Oct 22, 2025 at 6:23 PM Fork n' Film <tempe@forknfilm.com> wrote:

    Hi there,

    Thanks for reaching out! Your note landed safely in our inbox, and someone from our team will be in touch soon.

    We’re getting a lot of messages right now, so it may take us a little longer than usual to reply — but we’re on it. Thanks for hanging in there with us.

    Talk soon,
    Your Fork n’ Film Crew 🎬✨



    This email is a service from Fork n' Film. Delivered by Zendesk

    DeliveredOpenedClicked
  • elmwilson@gmail.comto Fork Film <tempe@forknfilm.com>Inbound
    3/31/2026, 8:22:34 PM

    Re: We Received Your Message!

    Hi Esperanza, 

    Do you have any showings of different movies sooner than fall? 

    Sincerely,
    Erin

    On Tue, Mar 31, 2026 at 12:46 PM Fork Film <tempe@forknfilm.com> wrote:
    Hello Erin,

    Thank you so much for your patience. We sincerely apologize for the disappointment this experience has caused.

    We were able to locate your original reservation for The Nightmare Before Christmas, and we’d be happy to assist you with rebooking. For your convenience, I’ve included a list of our upcoming The Nightmare Before Christmas showtimes this spooky season below.

    The Nightmare Before Christmas
    • October 17, 6:30pm
    • October 24, 1:30pm or 6:30pm
    • October 31, 1:30pm or 6:30pm
    We know how much you were looking forward to attending this show and we would love to host you at Fork n' Film for the magical experience you deserve!

    Please let me know if you’d prefer to join us for a different show and I'll gladly follow up with you.

    We look forward to helping you secure a new reservation that works best for you!
    I look forward to hearing from you soon!

    Warmly,
    Esperanza

    On Mon, Mar 30, 2026 at 8:33 PM Erin Wilson <elmwilson@gmail.com> wrote:
    This is the 3rd time I have tried to reschedule and no one ever follows through.  could I just get a refund at this point? I’m very disappointed, I was really looking forward to the movie and dinner

    Sincerely,
    Erin

    On Wed, Oct 22, 2025 at 6:23 PM Fork n' Film <tempe@forknfilm.com> wrote:

    Hi there,

    Thanks for reaching out! Your note landed safely in our inbox, and someone from our team will be in touch soon.

    We’re getting a lot of messages right now, so it may take us a little longer than usual to reply — but we’re on it. Thanks for hanging in there with us.

    Talk soon,
    Your Fork n’ Film Crew 🎬✨



    This email is a service from Fork n' Film. Delivered by Zendesk

  • arizona@forknfilm.comto Erin Wilson <elmwilson@gmail.com>Reply (operator)
    4/1/2026, 11:38:31 PM

    Re: We Received Your Message!

    Hi there,

    We have the following movies available before October:

    Lilo and Stitch
    • 8/1 at 1:30pm
    Beauty and the Beast
    • 8/8 at 1:30pm
    • 8/15 at 1:30pm
    Ratatouille
    • 8/22 at 1:30pm
    • 8/22 at 6:30pm
    • 9/5 at 1:30pm
    • 9/5 at 6:30pm
    Let me know if any of these dates work for you.

    Warm regards,
    Sierra

    On Tue, Mar 31, 2026 at 1:22 PM Erin Wilson <elmwilson@gmail.com> wrote:
    Hi Esperanza, 

    Do you have any showings of different movies sooner than fall? 

    Sincerely,
    Erin

    On Tue, Mar 31, 2026 at 12:46 PM Fork Film <tempe@forknfilm.com> wrote:
    Hello Erin,

    Thank you so much for your patience. We sincerely apologize for the disappointment this experience has caused.

    We were able to locate your original reservation for The Nightmare Before Christmas, and we’d be happy to assist you with rebooking. For your convenience, I’ve included a list of our upcoming The Nightmare Before Christmas showtimes this spooky season below.

    The Nightmare Before Christmas
    • October 17, 6:30pm
    • October 24, 1:30pm or 6:30pm
    • October 31, 1:30pm or 6:30pm
    We know how much you were looking forward to attending this show and we would love to host you at Fork n' Film for the magical experience you deserve!

    Please let me know if you’d prefer to join us for a different show and I'll gladly follow up with you.

    We look forward to helping you secure a new reservation that works best for you!
    I look forward to hearing from you soon!

    Warmly,
    Esperanza

    On Mon, Mar 30, 2026 at 8:33 PM Erin Wilson <elmwilson@gmail.com> wrote:
    This is the 3rd time I have tried to reschedule and no one ever follows through.  could I just get a refund at this point? I’m very disappointed, I was really looking forward to the movie and dinner

    Sincerely,
    Erin

    On Wed, Oct 22, 2025 at 6:23 PM Fork n' Film <tempe@forknfilm.com> wrote:

    Hi there,

    Thanks for reaching out! Your note landed safely in our inbox, and someone from our team will be in touch soon.

    We’re getting a lot of messages right now, so it may take us a little longer than usual to reply — but we’re on it. Thanks for hanging in there with us.

    Talk soon,
    Your Fork n’ Film Crew 🎬✨



    This email is a service from Fork n' Film. Delivered by Zendesk

    DeliveredOpenedClicked

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