[CS-T3] heather.niehoff@yahoo.com — likely price complaint, not a credit issue

Someone · 5/29/2026, 12:27:49 PM

Tier 3 (no order, no cancelled show)

Customer email: heather.niehoff@yahoo.com
Feedback (2026-05-28): "If the price was lower or a discount code, I would more likely purchase tickets"

What they have:
• No previous order in our system
• 1 pending Stripe attempt for Ratatouille Dallas Jun 7

What went wrong: this is a straightforward price complaint, not a credit-code crisis. She never had a credit.

Recommended response: low priority. Optional first-purchase nudge ("we hope to see you at FnF") but no credit owed.