[LEGAL] fraud_accusation — profile 04f0cad1-e7fe-4bdd-a3ce-52dd36b58b68

Someone · 5/29/2026, 1:22:39 PM

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing.

Signal: fraud_accusation
Message id: 7720a291-d996-42f4-b813-9e1fa5eeb72a
From: ellenherrick@ymail.com
Profile id: 04f0cad1-e7fe-4bdd-a3ce-52dd36b58b68

Excerpt:
NEW CONTACT FORM SUBMISSION Purpose: Refund request NameEllen Herrick Emailellenherrick@ymail.com Phone8325269909 tel:8325269909 Booking refSTFNFLY47AEZW Show date2026-05-16 CityDallas Marketing opt-in✅ Yes MessageI bought two tickets for the May 16 130 show and receive a text from the bank wanting to know if it was a valid charge and then asking me to redo the charge which did and ended up with f

Review the full thread before any outbound; this customer should not receive marketing campaigns.